georg jensen return policy

Full Answer

How do I exchange or return my Georg Jensen order?

If you wish to exchange or return your order, you must notify Georg Jensen customer service within 14 days from the receival of your order. You can contact customer service on email store.online.au@georgjensen.com or +61 1800 441 765.

How do I return a faulty product to Georg Jensen?

You must contact Georg Jensen within 48 hours to advise us of damaged for faulty goods. Please contact our online store at store.online.au@georgjensen.com or 1800 441 765 for return postage details. This is at no charge to you. A new item will be sent to you as soon as returned goods are received and assessed.

How do I contact Georgia Jensen customer service?

You can contact customer service on email store.online.au@georgjensen.com or +61 1800 441 765. If you are unhappy about an item purchased from us, you may return it to us and we may, at our discretion, provide an exchange or store credit equal to the amount you paid for the returned item.

How long does it take to return a Georg Jensen order?

How long do you have to cancel a purchase?

Does Georg Jensen pay for shipping?

About this website

How long does it take to return a Georg Jensen order?

Exchanges and Returns. If you wish to exchange or return your order, you must notify Georg Jensen customer service within 14 days from the receival of your order. You can contact customer service on email store.online.au@georgjensen.com or +61 1800 441 765.

How long does it take to get a credit back from Amazon?

All goods must be received back by us in new and unused condition (including packaging) within 14 days of purchase for an exchange or credit to be issued. You will be responsible for any return shipping costs of undamaged or non-defective items.

Can you withdraw a gift if it is broken?

If the seal/label is broken, you cannot use your right of withdrawal. If you have received a free gift as a part of your purchase, you must also return the free gift to us, if you no longer meet the conditions for receiving the free gift.

Can you get a refund from Georg Jensen?

Refunds are only available for goods purchased via the online store, and must be returned to the online store. Refunds are NOT possible via Georg Jensen Stores. We do not provide refunds for change of mind on goods purchased in Georg Jensen Stores, but will happily provide an exchange or 12 month store credit.

How can I check my order and shipping status?

Once your order has been dispatched from our warehouse, you will receive an e-mail with your tracking number, so that you can follow your parcel at www.ups.com. Please be aware that it may take 24 hours before your delivery information is registered in UPS’ system.

How can I return or exchange a product?

To return or exchange a product, please fill out our return and exchange form. You can read more about exchange and returns in our Terms and Conditions and on our designated Exchanges and Returns page.

How do I change or cancel my order after I have placed it?

If you need to cancel your order, please contact us right away via our customerserviceUS@georgjensen.com. We’ll do everything we can to accommodate your request.

Is your cutlery dishwasher safe?

Yes, all our cutlery collections are dishwasher safe to a maximum of 130°F. Use a non-citrus, non-abrasive detergent and use the air-dry cycle. Do not use the high heat or sanitizer setting on your dishwasher. Do not let your flatware soak in water but simply rinse it off before loading into the machine.

What causes my jewelry to tarnish?

Tarnish is a thin layer of corrosion that forms over metals as the outermost layer undergoes chemical reaction. Tarnish will occur when your jewelry encounters wither substances such as moisture, acids, oils, and oxygen. Tarnish often appears as a dull, gray, or black coating over the metal.

What causes my sterling silver to tarnish?

Tarnish is a thin layer of corrosion that forms over metals as the outermost layer undergoes chemical reaction. Silver needs hydrogen sulfide to tarnish, although it may tarnish with oxygen over time. Tarnish often appears as a dull, gray, or black coating over the metal.

What is the warranty on your watches and timepieces?

A Georg Jensen watch purchased from an authorized dealer is covered by a two-year international warranty starting from the date of purchase.

About Georg Jensen

Known for its luxury lifestyle brand, Georg Jensen has been designing and creating

Overview of Georg Jensen

Fascinated by nature, Georg Jensen started using blue clay to create mini figures. Local masons in his Scandinavian town encouraged his creative spirit and Georg studied sculpting to refine his talent.

Georg Jensen Jewelry Review

Jewelry is a reflection of the person wearing it; pieces can be extremely personal or merely a fashion statement. Regardless of who or what you’re shopping for, it’s important to always select jewelry that is of the finest quality to ensure lifetime use.

Georg Jensen Silver Review

Though famous for their jewelry, the brand is also well-known for its silverware work. There’s something to say about dining on plateware paired with the proper cutlery. If the thought of using suitable silverware seems finicky or pretentious, not to worry. This Georg Jensen jewelry review will break everything down so it’s a simple decision.

Is Georg Jensen A Luxury Brand?

Yes, Georg Jensen is a luxury brand. This is more so the case because the brand was appointed by the Queen of Denmark, having a royal affiliation throughout the decades.

Who Is Georg Jensen For?

Georg Jensen is for anyone looking to invest their money in timeless jewelry, dinnerware, and flatware. That being said, considering the price ranges of the products covered in this Georg Jensen jewelry review, it would come as no surprise if the brand’s primary demographic happens to be those who live an extravagant life.

Georg Jensen Reviews: What Do Customers Think?

This Georg Jensen review found that the brand has an overall 4.4/5 star rating among 369 votes on Trustpilot. Most guests noted the excellent customer service that was provided by Georg Jensen while others were not so impressed by the brand’s quality of jewelry.

How long does it take to return a Georg Jensen order?

If you wish to exchange or return your order, you must notify Georg Jensen customer service within 14 days from the receival of your order.#N#You can contact customer service on email onlinestore@georgjensen.com and phone +45 38 14 90 44.

How long do you have to cancel a purchase?

You have the right to cancel your purchase within 14 days without explanation. The right of withdrawal lapses 14 days after receipt of the goods. It is important that you do not break any seal/label on the product. If the seal/label is broken, you cannot use your right of withdrawal. If you have received a free gift as a part of your purchase, you must also return the free gift to us, if you no longer meet the conditions for receiving the free gift.

Does Georg Jensen pay for shipping?

If you wish to exchange a product you purchased, Georg Jensen will pay the return shipping cost for the first exchange. If a product is to be exchanged multiple times, e.g. if the size is wrong, you must pay the shipping costs for any additional exchange.