Can you return ghd?
STANDARD RETURNS POLICY Purchases from ghdhair.com are covered by our 21-day No Quibble returns policy, excluding personalised items. Return your product within 21 days of receiving it to receive a full refund. Unfortunately we are unable to exchange items.
How do I return a broken ghd?
Please contact our Customer Care department on 086 010 9366. Our Customer Care Agent will provide you with a unique ghd reference number and take you through the return process, ensuring we have the details necessary to make your return process as fast and simple as possible.
What guarantee do you get with ghd?
2 years warranty: straighteners (including ghd platinum), curling tools, hot brushes, helios hair dryer (excluding professional use) and flight travel hair dryers. 1 year warranty on ghd air hair dryer and professional use ghd helios. 6 month warranty on ghd hair brushes.
Can I get my ghd repaired?
FixMyGhds.com can also repair any model of ghds if they have a button that slides. The Model number is shown usually on the top left hand corner of a sticker that is inside the arm. The models that cannot be repaired are Platinum, Eclipse, Hairdryers and curling tongs.
Can you return a hair straightener?
Now if you buy a hair iron at CVS or Walmart, or even Target, you typically have 30 days to return it and get your money back. But that is often not the case with mall kiosks.
How long should a GHD last?
How long do ghds last? Most ghd straighteners come with a warranty of two or three years for peace of mind but many users claim that their styler has lasted upwards of five years. The trick is to take good care of the styler, cleaning them after use (once cooled) and storing them in a heat-resistant bag.
Can you send ghds back without receipt?
Don't be worrying if you don't have the original box, or if you haven't got the receipt (eg. you may have been given them as a gift). GHD can tell the exact age of them from the codes that you will be asked to supply.
Why is my GHD not working?
No power to your ghds could also mean the thermal fuse has blown inside. This is designed to blow when ghds overheat. They can blow prematurely for no reason other than prolonged use. However it could have blown due to a component failure on the chipboard that requires a full chip board replacement.
Can GHD Platinum be repaired?
GHD Platinum Repairs – The Current Situation Unfortunately we are currently unable to carry out GHD Platinum Repairs. NOBODY CAN! GHD have made the internal parts in a totally different way to other GHD models. Components cannot be removed from the circuit inside.
How much does it cost to fix GHD?
GHD hair straighteners can be repaired for £26.94.
Why is my GHD flashing and not heating up?
Not a problem with the irons exactly, but if the irons are too cold when they are switched on you will get a continuous beep and flashing light and the irons will not heat up. GHD call this a feature and say it is to protect against damage occuring.
How do you fix a GHD straightener that won't heat up?
If your GHDs are constantly beeping and wont heat up, before you book a repair let the straighteners warm up to above 11 degrees and they should then work properly. If you are in a rush to use them then they can be placed on a radiator for a short period of time or gently heated with a hairdryer.
Can you send ghds back without receipt?
Don't be worrying if you don't have the original box, or if you haven't got the receipt (eg. you may have been given them as a gift). GHD can tell the exact age of them from the codes that you will be asked to supply.
Why have my GHD straighteners stopped working?
No power to your ghds could also mean the thermal fuse has blown inside. This is designed to blow when ghds overheat. They can blow prematurely for no reason other than prolonged use. However it could have blown due to a component failure on the chipboard that requires a full chip board replacement.
Can GHD Platinum be repaired?
GHD Platinum Repairs – The Current Situation Unfortunately we are currently unable to carry out GHD Platinum Repairs. NOBODY CAN! GHD have made the internal parts in a totally different way to other GHD models. Components cannot be removed from the circuit inside.
Why does my GHD flash red?
It's normal for the straightener to flash solid red as soon as you turn the switch on. It will then beep and start flashing as soon as it's hot and this tells you it's ready to be used.
Do you need to put styler in packaging?
Place your styler/product into secure packaging, the original packaging and its contents are not needed.
Do you need a registered insured delivery service?
We highly recommend that you use a registered insured delivery service. This will allow you to keep track of your package.
Is shipping and handling refundable?
Shipping and handling charges are not refundable.
EXTENDED CHRISTMAS RETURN POLICY
We understand that Christmas is a busy time of year so we have extended our returns policy. Orders placed between Monday 1st November and Friday 24th December 2021 may be returned up until Saturday 15th January 2022. Please note that personalised items cannot be returned.
STANDARD RETURNS POLICY
Purchases from ghdhair.com are covered by our 21-day No Quibble returns policy, excluding personalised items. Return your product within 21 days of receiving it to receive a full refund. Unfortunately we are unable to exchange items.
FILL OUT YOUR RETURNS FORM
Please fill out the Return Form that was included in your original package and enclose it in your return.
RECEIVING YOUR REFUND
We always aim to process your return within 14 days of receipt. If you would like any further information please call 01924 423400 (International +44 1924 423 400)
FILL IN THE ONLINE RETURN FORM
Please fill in the returns form below. This will help you to provide us with the details that will make your return process as fast and simple as possible.
PRODUCING THE RETURN FORM
You will be emailed and given the option to print your returns form, we require you to include this with your styler/product. You will also receive a postage paid label which you will need to attach to the outer package.
PREPARING THE PACKAGE
Place your styler/product into secure packaging, the original packaging and its contents are not needed.
SENDING THE PACKAGE
The package should be sent to the address on the pre-paid label produced at the end of the returns form process.
Will I have to pay for my styler to be returned?
Within the warranty period we will cover any return charges to AU addresses. Regrettably we are unable to cover any postage costs outside the AU.
FILL IN THE ONLINE RETURN FORM
Please fill in the returns form below. This will help you to provide us with the details that will make your return process as fast and simple as possible.
PRODUCING THE RETURN FORM
You will be emailed and given the option to print your returns form, we require you to include this with your styler/product. You will also receive a postage paid label which you will need to attach to the outer package.
PREPARING THE PACKAGE
Place your styler/product into secure packaging, the original packaging and its contents are not needed.
SENDING THE PACKAGE
The package should be sent to the address on the pre-paid label produced at the end of the returns form process.
Will I have to pay for my styler to be returned?
Within the warranty period we will cover any return charges to NZ addresses. Regrettably we are unable to cover any postage costs outside the NZ.
