What is goat clean’s return policy?
This is why we offer returns on all GOAT Clean purchases. You have 3 days to request a return from the date you receive your GOAT Clean purchases. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you. This refund will be issued in the form of GOAT credit to use on future purchases.
How do I request a refund on my goat order?
To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made. Once we receive your return, the item(s) will be evaluated before your refund is made.
Can I purchase goat storage with affirm or Afterpay?
Affirm and Afterpay are currently not available for GOAT Storage purchases. All purchases where you select GOAT Storage as your shipping option are FINAL SALE.
How do I contact goat support for my purchase?
If one of the above issues applies to your purchase, we ask that you contact us either by submitting a request to GOAT support or through our GOAT Assist feature located within the GOAT app on your Orders page. If you don’t already have the GOAT app, you can download it through either the App Store or on Google Play.
Does goat have a return policy?
This is why we offer returns on all GOAT Clean purchases. You have 3 days to request a return from the date you receive your GOAT Clean purchases. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you.
How do I get a refund from goat?
0:4710:02HOW TO GET A REFUND FROM STOCKX OR GOAT ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo these are three steps of what I did to get a refund when I purchased my sneakers from the goatMoreSo these are three steps of what I did to get a refund when I purchased my sneakers from the goat app and I wasn't very satisfied with my purchase. Number three and this is probably everybody's. Least
Does goat accept returns on used shoes?
We do not issue refunds or accept returns or exchanges on special items (e.g., Vintage, Sample, ID, Custom, Defect, Pre-Release), any used items, any GOAT Storage items, any items listed as "Final Sale" on the checkout page, or any items shipped to a freight forwarder or a delivery address in the People's Republic of ...
How long does a GOAT return take?
The item(s) will then go through our evaluation process which can take up to 7 days from receipt. Once approved, GOAT will refund you for the amount paid in GOAT Credit, minus the shipping costs to and from you, as well as any priority processing fee paid.
Does GOAT return lost packages?
A missing package investigation can take anywhere between 7-10 business days and you may be required to sign and return an affidavit, among other requirements. Approved claims may be refunded in GOAT credit to be used towards a future purchase to allow you to replace your lost item as quickly as possible.
Does GOAT refund your money to your bank account?
The refund will be in the form of GOAT Credit, which can be used on any future GOAT purchases and never expires, subject to certain limitations. Once your refund is approved, the GOAT Credit will be deposited immediately into your GOAT account.
Does GOAT sell fake shoes?
How does GOAT authenticate goods? GOAT offers a strict authentication policy meaning that it's virtually impossible for fake sneakers to make it through onto the marketplace.
Is GOAT a good place to buy shoes?
GOAT, which is a nod to the sports term for Greatest of All Time, is one of the most reliable platforms for buying and selling sneakers today.
What happens if you cancel a sale on GOAT?
You may cancel an order in the app under the Sell tab. Please note: Multiple order cancellations will lead to a higher commission fee. If you're unable to ship orders during a period of time, we encourage you to turn on Vacation Mode under the Sell tab. This will temporarily deactivate your listings.
Can you cancel your order on GOAT?
For sneakers, you may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled.
Can you cash out GOAT credit?
There is a 2.9% fee for all cash outs. If you'd like to deposit your funds, simply tap the Sell tab on the app, then tap “Credits”, then tap “Cash Out” and fill out the required information. When entering your information, please make sure everything is accurate and correct.
How do I contact the seller on GOAT?
If you're having issues contacting us via our support form, please email us directly at support@goat.com.
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Order Cancellation
- We reserve the right to cancel orders in our sole discretion. For sneakers, you may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither have occurr...