Full Answer
How long do I have to return an item from Google Store?
You can return an item you bought from the Google Store only within 15 calendar days after the day you received it.
Can I Return my Pixel 2 or Pixel 3 to Google?
If you bought a wireless device from the Google Store (like a Pixel 2 or Pixel 3 device) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law).
How do I get my Pixel phone back?
File a warranty claim for your Pixel phone If your Pixel phone is or becomes defective through no fault of your own, you may be able to return it for repair or replacement. Accidental damage isn't covered under warranty. Note: Warranty terms can vary depending on the country or region where you bought your phone.
What is Google’s return policy for 2021?
All purchases made after January 31, 2022 are subject to the Standard Return Policy. [US only]: No restocking fees will be charged from October 19, 2021–January 31, 2022. You can return an item you bought from the Google Store within 15 calendar days after the day you received it.
Can you return a Google pixel 6?
Standard Return Policy. You can return an item you bought from the Google Store within 15 calendar days after the day you received it.
Does Google Store have return policy?
You can return most items you bought from the Google Store within 15 calendar days after the day you receive it. Returns are subject to the standard return policy.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Does Google offer free returns?
The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Return shipping fees or free returns is shown on the item's details page. Tip: Your orders are protected by the Google Guarantee.
How do I get a refund on Google pixels?
How to request a Google Play Store refund on mobileOn any Android device linked to the account you made the purchase from, go to the Play Store page of the item you purchased and hit the Refund button.In the pop-up that appears, click Request refund to confirm.More items...•
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can I cancel my phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
How long does Google Store take to refund?
Refund turnaround timesPayment methodEstimated Refund timeGoogle Pay1 business day Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.24 more rows
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How do I return to Google pixel 4?
Find the order with the item that you want to return.Under the order that you want to return, select View details.Follow the onscreen instructions. After a few hours, you'll get a confirmation email. ... To print your delivery label immediately, click View. Print your delivery label and return label.
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
Can we return product on Meesho?
Meesho offers a very flexible Return & Exchange policy. If your customer is not satisfied with the order, you can easily return/exchange the product using our app itself. However, there are a few basic rules to be eligible: Product has to be in original & unused state.
How much is the restocking fee for Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How to return an item to Amazon?
Step 1: Tell us what you want to return 1 Find the order with the item you want to return. 2 Under the order you want to return, select View details. 3 Follow the onscreen instructions. After a few hours, you’ll get a confirmation email. Follow the instructions inside. 4 If you see "Device is not eligible for return," your shipment either hasn’t shipped yet or has passed the 15-day return limit. If it hasn’t shipped yet, you may be able to cancel or change your order.
What happens if you don't return a device?
If it hasn’t shipped yet, you may be able to cancel or change your order.
Can you include accessories that didn't come with the device?
Don’t include accessories that didn’t come with the device originally: Make sure to transfer, back up, or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Exchange a device
Exchanges aren’t available. Instead, you can return your purchase and use your refund to buy a different item.
Return a defective device
If you think that your device is defective, visit the Warranty Centre for more information or contact us.
Holiday Return Policy as follows
All purchases made from 26 November to 10 December 2021 can be returned until 10 January 2022.
Standard Return Policy
You can return an item that you’ve bought from the Google Store within 15 calendar days after the day that you received it. If you bought a Nest Thermostat from the Google Store, you can return your device within 30 days. See above for the Holiday return policy.
3 Step Process to successfully returning your device
Login to your orders from Google and select ‘View Details’ under the order you want to return. If you see ‘Device is not eligible for return’ it’s either past the 15 days or the order has not been dispatched yet.
How much is the restocking fee for Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How to make sure my Google phone arrives in its original condition?
To make sure that the device arrives in its original condition, package and send it using the label and instructions from the Google Store support email. If you’re returning multiple items, package and send each item separately (unless otherwise specified). If you bought a wireless device from Google Store (like a Pixel phone) ...
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
What does it mean when you see a device is not eligible for return?
If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
How to return an item to Amazon?
Step 1: Tell us what you want to return 1 Find the order with the item that you want to return. 2 Under the order that you want to return, select View details. 3 Follow the onscreen instructions. After a few hours, you’ll get a confirmation email. Follow the instructions inside. 4 If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Centre or the Nexus Help Centre.
Can you include accessories that didn't originally come with the device?
Don ’t include accessories that didn’t originally come with the device: Make sure that you transfer, back up or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
How long does it take to return a Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law).
How to make sure my Google phone arrives in its original condition?
To make sure that the device arrives in its original condition, package and send it using the label and instructions from the Google Store support email. If you’re returning multiple items, package and send each item separately (unless otherwise specified). If you bought a wireless device from Google Store (like a Pixel phone) ...
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
What does it mean when you see a device is not eligible for return?
If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Centre or the Nexus Help Centre.
Can you include accessories that didn't originally come with the device?
Don ’t include accessories that didn’t originally come with the device: Make sure that you transfer, back up or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Where to find product information
This guide includes the basic safety guidelines in the printed Safety and Warranty booklet that comes with your Pixel 6 and Pixel 6 Pro. It also includes additional safety, regulatory and warranty information about Pixel 6 and Pixel 6 Pro.
Safety warnings
WARNING: HEALTH AND SAFETY INFORMATION; READ BEFORE USE TO REDUCE THE RISK OF PERSONAL INJURY, DISCOMFORT, PROPERTY DAMAGE, INCLUDING DAMAGE TO YOUR PIXEL 6 OR PIXEL 6 PRO ACCESSORIES OR ANY CONNECTED DEVICES, AND OTHER POTENTIAL HAZARDS.
Service and support
Your phone should only be repaired by Google or a Google authorised service provider. Unauthorised repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorisations. Contact customer service for authorised service. For online help and support, visit g.co/pixel/help.
Regulatory information
Regulatory information, certification and compliance marks specific to your Pixel 6 or Pixel 6 Pro can be found on your phone under Settings About phone Regulatory labels.
Limited warranty
The limited warranty is also available in the Google Hardware Warranty Centre.
