Journeys Tours & Travels is not liable to pay any interest on the tour amount paid by the guest/s. Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
Full Answer
What is journeys' return policy?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!
What is journeys'return policy?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!
How do I redeem my journeysjourneys Kidz gift cards?
Purchase Journeys Gift Cards or Email a Gift Card that You can Redeem Online at Journeys.com or at any Journeys Retail Store. Also Check your Gift Card Balance. JourneysJourneys Kidz Free Shipping & 365 Day Returns Your Store: No Store Selected(find a store) [Skip to Content] Toggle navigation JourneysJourneys Kidz Brands Featured Brands UGG Vans
Will journeys provide customer information to third parties?
We will supply customer information to those third parties to the extent necessary to enable them to perform the services we have engaged them to provide. Journeys uses carefully selected service providers on its website to offer specific functionality that help improve the shopping experience for its customers.
How long does it take for journeys to refund money?
2-4 weeks*Please allow 2-4 weeks to process your refund or exchange by mail.
Can u return to journeys without a receipt?
To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase! If you have any issues due to the lack of receipt or invoice, please contact us!
Can you return a Journeys gift card?
Unredeemed value will not be converted to cash upon expiry of the Journey E-Gift Card/Gift Card. No refunds are permitted with respect to cards.
Can I return vans to journeys?
Whether you bought it online or at a store, you can take the item back within 60 days of the purchase date. The product must be unworn and unwashed, and you need to bring a few additional items: The original receipt or your order number. The original packaging.
Can I send my Uggs back and get a new pair?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
Can I use a Journeys Kidz gift card at Journeys?
Gift Card Terms Cards redeemable at Journeys, Journeys Kidz and Shi, and can be used online or at any location.
Can you use a Vans gift card at Journeys?
Although Vans sneakers are sold at a number of outside retailers, Vans gift cards can only be used at Vans owned and operated stores. That means that popular Vans retailers like Journeys and JCPennys do not accept Vans gift cards.
Do Journeys gift cards expire?
No fees. Never expires. Choose an amount up to $250. Redeem online or in stores.
How do I contact journeys?
(888) 324-6356Journeys Shoes / Customer service
How do I exchange Crocs for different sizes?
You can call us at 1-866-306-3179 to get a gift exchange set up. We will need to know the style of the footwear that you will be replacing, the reason for the exchange, and your email address. When your footwear is returned, we will be happy to send you a replacement pair.
Can I return custom Converse?
Customised Converse products can be returned for any reason within 30 days. Converse stands behind all of its products. If your product has a workmanship or material flaw, support is available depending on your place of purchase.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.
