Can you return GoTrax scooter?
Returning Products Within 30 Days of Purchase Any new and unused product purchased on the Website can be returned within 30 days for a refund (to original method of payment). Customer is responsible for return shipping fees on all orders and ensuring that the product arrives undamaged.
Does GoTrax have a warranty?
WARRANTY AND REPLACEMENT POLICY - 180 Days - 6 Months All GOTRAX Electric Scooters & E-Bikes are covered under our 6 Month, all-inclusive manufacturer's warranty for the owner against all manufacturing defects. (All free accessories are not covered by warranty service.)
Does GoTrax have good customer service?
GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score.
Is GoTrax a Chinese company?
GOTRAX is an American company based in Texas. Our products are proudly manufactured by our long term partner Tao Motors, and Independently Quality Control Checked by a 3rd Party.
How do I fix my GOTRAX scooter?
0:071:24E25 Error Troubleshoot - YouTubeYouTubeStart of suggested clipEnd of suggested clipOne is the problem. So what you're going to do first is you're going to take the allen wrench. AndMoreOne is the problem. So what you're going to do first is you're going to take the allen wrench. And you're going to unscrew the hook which is on the scooter.
What does warranty cover on a electric scooter?
A warranty usually covers manufacturing defects and faults in workmanship. Some warranties cover different parts of the product for different timeframes. For example, a “two-year” warranty might cover the e-scooter chassis for that time, but the internal electronics might only be covered for one year.
Where is GoTrax based?
Carrollton TXGOTRAX is an Electrical Ridable manufacturing company located in Carrollton TX, providing consumers with green alternative forms of transportation like hover-boards, Electrical Scooters, and Electrical Bikes.
Who is the CEO of GoTrax?
Founder/Owner - State Line Marketing, Inc.
How fast is GoTrax shipping?
Our standard order processing time is 1-2 business days and orders generally arrive between 3-5 business days after that. Our holiday order processing time is 2-3 business days and orders generally arrive between 3-5 business days after that. - Addresses outside the continental U.S.
How long does GoTrax battery last?
It is powered by a 36V battery pack that, according to Gotrax, can last for 9 to 12 miles (15 to 19 km) on a single charge, which is more than enough for a short to medium daily commute.
What is the fastest GoTrax scooter?
How Fast Does a GoTrax Scooter Go? This depends on the model you choose. The G4 is the fastest, hitting a top speed of 20 mph, whereas the other models in the adult line only reach around 15.5 mph. The GKS, for kids, has a maximum speed of 7.5 mph and is fitted with a safety cap so that it can't go any higher.
Is the GoTrax GXL waterproof?
The GXL V2 is not 100% waterproof but it does have an IP54 waterproof rating, which means that it can withstand water spray from any direction.
What is the best electric scooter 2020?
Best Electric Scooter Models OLA S1 Pro. 1,37,163 | Scooters. ... Bajaj Chetak. 1,47,769 | Scooters. ... TVS iQube. 93,058 | Scooters. ... Bounce Infinity E1. 55,114 | Scooters. ... Hero Electric Photon. 80,940 | Scooters. ... Okinawa i-Praise. 1,09,076 | Scooters. ... Ampere Magnus EX. 75,548 | Scooters. ... PURE EV EPluto 7G.
Where is the battery on a Gotrax scooter?
0:203:19GoTrax GXL Electric Scooter Battery Replacement - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt's right inside the battery column I'm going to handlebar column and I believe right now toMoreIt's right inside the battery column I'm going to handlebar column and I believe right now to selling them for $99 per pack both tracks website how I'm gonna go about switching.
How long does it take for Gotrax to ship?
Our standard order processing time is 1-2 business days and orders generally arrive between 3-5 business days after that. Our holiday order processing time is 2-3 business days and orders generally arrive between 3-5 business days after that. - Addresses outside the continental U.S.
Who makes fluxx hoverboard?
Gotrax FluxxOur entry level hoverboard. It has all the features a new rider should look for, UL certification, Training mode and 400 WATTS of power!
Is there a reimbursement for towing?
No reimbursement is provided for towing, loss of time, loss of use, inconvenience, incidental or consequential damages.
Can you modify a product 90 day warranty?
Modifications to product: No unapproved modifications can be made to the product, its performance or otherwise, in order for this Limited 90 Day Warranty to remain in effect.
Is a hoverboard warranty void?
Warranty is void if your Hoverboard/Scooter shows visible signs of damage or has been misused beyond what is considered normal use, including water damage. Wear and tear is not covered under this warranty, only defects in craftsmanship such as receiving a product DOA or a bad chipboard.
Can you modify a 90 day warranty?
No unapproved modifications can be made to the product, its performance or otherwise, in order for this Limited 90 Day Warranty to remain in effect. Units replaced under warranty are not covered by any additional warranty. Units sent for replacement may be in refurbished condition.
Does GoTrax have a warranty?
GOTRAX makes no warranty with respect to products or trade accessories not made by GOTRAX, including, but not limited to, motors, tires, wheels, and batteries, such products or trade accessories, such items being subject to the original manufacturer’s warranty, if any.
Does the 90 day warranty cover rusting?
This Limited 90 Day Warranty will not cover any damage which results from aging, such as fading of paint, deterioration of plated surfaces, deterioration of rubber or plastics, or rusting. This Limited 90 Day Warranty does not cover improper repair or misdiagnosis of problems.
