How do I Return my SimpliSafe equipment for a refund?
– SimpliSafe How do I return my equipment for a refund? We can only accept returns purchased directly from the SimpliSafe website or with the assistance of a SimpliSafe representative. Products purchased from our retail partners or other online sellers will need to be returned through that same point of sale.
How long do I have to test SimpliSafe in my home?
Test SimpliSafe in your home for 60 days. Your system arrives ready to work—no drilling or tools needed. If you aren't 100% satisfied, return it for a full refund (we'll even pay return shipping).
Who are the founders of SimpliSafe?
The company was established by Chad and Eleanor Laurans and began operations in 2006. Have you ever wondered how to cancel the order from Simplisafe? How does Simplisafe return policy works?
How do I return my product for a refund?
Products purchased from our retail partners or other online sellers will need to be returned through that same point of sale. If you need to return your equipment for a refund, please contact us at 1-800-297-1605.
Can I return my SimpliSafe?
SimpliSafe returns and refunds That said, you'll need to return your system within 60 days of purchase to get a full refund. To get started, email customer service or call the service number. SimpliSafe will send you a shipping label, and you'll receive a refund in three to five business days.
How long is SimpliSafe warranty?
SimpliSafe stands behind all of our products and services. As of Jan. 17, 2022, all products sold have a 1-year limited hardware warranty, which starts from the original order/purchase date, including SimpliSafe products bought through authorized retail partners.
Can I sell my SimpliSafe system?
To transfer ownership of a SimpliSafe Home Security System, you must first cancel your active monitoring account. Then, the new owner can set up their own monitoring with the serial number of the Base Station. Continue reading to learn more about how to allow a new owner to take over your SimpliSafe system.
Can I cancel my SimpliSafe order?
Yes, SimpliSafe is easy to cancel. Don't be intimidated by the required phone call. The customer service reps will ask why you want to cancel, but they're not judging you—it's just an internal survey so the company can keep an eye on cancellation trends. They may also try to offer you a deal.
Is SimpliSafe owned by Amazon?
SimpliSafe was acquired by Hellman & Friedman on Jun 29, 2018 .
Is SimpliSafe monitoring worth it?
Our Conclusion. SimpliSafe is an excellent and affordable alternative to traditional home security systems. It's easy to install and use, and the availability to pay for 24/7 monitoring without signing a contract is a particular plus.
Can SimpliSafe be moved to another house?
You can move your SimpliSafe system to a new home by removing all the components from your old home and setting them up in your new home. All you need is adhesive strips. Then, update your address on your account.
Can I move my SimpliSafe base station to another room?
When it's time to move, start by giving us a call at (888) 692-0229 and we can provide you with our Moving Package that includes packaging for keeping your sensors and accessories organized, new adhesives, and more!
Does old SimpliSafe work with new SimpliSafe?
Improved Devices Gen 3 SimpliSafe systems are compatible with all of our newest devices for complete security and peace of mind—including the Smart Lock, Video Doorbell, Indoor Camera, and our newest Wireless Outdoor Security Camera.
Is there a contract with SimpliSafe?
NO CONTRACTS. NO COMMITMENTS. NO HIDDEN FEES. In addition to our suite of products, SimpliSafe also offers a selection of subscription plans to provide additional layers of security. Professionally Monitored plans start at $17.99*/month.
How do I cancel SimpliSafe without calling?
Don't spend hours trying to convince SimpliSafe representatives that you really want to cancel the subscription. No need for phone calls, just use DoNotPay and cancel your subscription quickly.
How do I cancel my SimpliSafe alarm?
Use the same method to turn off your alarm, whether it's in Home or Away Mode. Press “off” on your Key Fob or press “off” on your Keypad followed by your 4 digit PIN. If a sensor is triggered, there will be a 30 second Entry Delay before the alarm siren sounds and the Dispatch Service is notified.
Is SimpliSafe coming out with outdoor cameras?
Now, SimpliSafe has finally taken video monitoring outdoors with the brand-new, weatherproof, wireless SimpliSafe Outdoor Camera. Just like the indoor SimpliCam,1 the affordable outdoor camera comes with just a few essential features.
How do I contact SimpliSafe monitoring?
Contact our monitoring center 24/7 at 1 (855) 693-4911 After 30 seconds, our emergency dispatch center will contact you using the numbers you provided when the service was activated. Please remember, you will need to provide them with your Safeword in order to cancel dispatch.
Can you gift SimpliSafe?
Key features of DIY home security systems Unlike most security systems, SimpliSafe is not just something you buy for someone to use, it's something you buy for them to own completely. It's a customizable gift that can meet any budget and fit in any home.
How do I change my SimpliSafe base station?
Replacing Your Base StationEnsure your system is disarmed.Unplug your old Base Station and remove a battery to cut power. ... Remove a battery from your KeyPad by sliding the battery cover on the back down and off. ... On your NEW Base Station, remove the battery tab and plug it in.More items...
How long does it take to get a refund from a company?
You can return the company’s products within 60 days. If you will return the products within 60 days, you will get full money back without any deductions and you can expect the refund within 3–5 days. We have provided you with all the necessary details needed for you to return the products.
How long does it take to return a Simplisafe?
Return Policy for Various Products. Simplisafe has 60 days standard return policy for most of its products and if you are returning the product within this time period, you will have the refund in form of original mode of payment and you will have full money back guarantee. Products and purchases. Product Condition.
Does Official send prepaid return labels?
Official will send you a prepaid return label which will have all the required details of the return. The company will send you a postage prepaid return slip and you will have to put the system in the original return box and paste the prepaid return label on the box.
Who is the founder of simplisafe?
The company was established by Chad and Eleanor Laurans and began operations in 2006.
Can you return a product on simplisafe?
Simplisafe offers exchanges for most of its products and you can return the product and you will get the exchanged product from company. You will have to send the product back to the company and you will receive another package from the company in form of exchange from the company after full inspection of your product.
How To Return a Product to SimpliSafe
If you have made your purchase through the official SimpliSafe website, calling their customer support number and shipping the product back are the necessary steps in the official return procedure.
Is SimpliSafe Offering You Store Credit When You Want a Refund?
This is an issue that comes up quite often—you ask the merchant for a refund, but they offer you store credit or a product exchange option instead. We understand how frustrating it can be and that store credit is just not the same as getting your money back, so we’ve come up with a solution to make sure you get a refund when you request it.
What if SimpliSafe Refuses Your Request?
If you feel like SimpliSafe is not holding up to their end of the bargain or is trying to sell you short, you can sue them in small claims court with our help!
Having Trouble Returning Items to Other Retailers?
We understand returning items to most merchants can be a hassle. A lot of popular stores have all kinds of complicated hoops you have to jump through to return a product—not to mention the exhausting processes for getting a refund!
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