What is greenworks return policy?
Greenworkstools.com Returns Policy. We only accept returns and refunds for new and unused parts, please review our policy below. If you have received damaged or defective product, you can request a replacement item or a refund if requested within 30 days of receiving your product.
How does greenworks warranty work?
*Greenworks products and batteries are protected against all defects in materials, parts or workmanship under normal use for a period of three years (90 days for commercial use) from the shipping date or in-store purchase date.
Can I return a lawn mower to Amazon?
Amazon.com Returns Policy Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions: For information about products that can't be returned, see Items that Can't be Returned.
Who owns greenworks tools?
The people behind the Greenworks brand are Globe Group.
What happened to Greenworks tools?
The Stihl Group has acquired a substantial minority share of the Globe Tools Group, manufacturer of the Greenworks brand of corded and cordless outdoor power tools.
How long do Greenworks batteries last?
35-40 minutesFully charged battery lasts as long as 35-40 minutes, depending upon the grass thickness. (Lawn mower automatically runs at a higher speed when the grass is thicker.) Like that I can use these same batteries for multiple uses: chainsaw, leaf blower, grass trimmer, etc.
Can I return a lawnmower after I use it?
However, the application of the return policy depends on the type of lawnmowers. For a regular, battery or cored lawnmower, the customer will have a generous period of 90 days to return it. Gas-powered lawn mowers only have 30 days.
Can I return an item to Amazon if I opened it?
Yes, you can return an opened item to Amazon as long as it falls within their return policy.
What is Amazon refund trick?
The Amazon refund trick has been around for a few years. You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.
Is Greenworks made in China?
Our global headquarter is in Changzhou, China, where we manufacture all products in our own highly efficient 240.000 m2 production facilities.
Is Greenworks owned by STIHL?
Stihl acquired a minority share of the Globe Tools Group, a manufacturer of corded and cordless outdoor power tools under the Greenworks brand. Terms of the deal and the size of the stake purchased were not disclosed.
Are greenworks tools made in China?
All Greenworks tools are made in a sprawling plant in Changzhou, China, near Shanghai, that at its busiest employs 4,000. The company also maintains an office in Toronto and Germany.
How long do Greenworks mowers last?
60 minutesAs far as runtime goes, we were able to cut for 35 minutes before the first battery switched over. The second took us a total mowing time of 1 hour, 4 minutes—a little more than Greenworks' estimate of 60 minutes.
Do lawn mower batteries have a warranty?
Most of the batteries come with 3 to 4 years of warranty.
How long does Greenworks 80v battery last?
The 2.5 AH battery runs for 30-40 minutes in warmer weather with the string trimmer, depending on how thick the weeds are. I expect 60-70 runtime with the 4 AH battery on the string trimmer. Charge time 4 AH: From fully depleted to full charge, about 50-55 minutes. The 2.5 AH charges in about 25 minutes for comparison.
Where do I find my Greenworks serial number?
Both models have a large label on the rear bag door area with a serial number, model number and date code. The Kobalt brand mowers also have an item number on the label. “Kobalt” or “Greenworks” is printed on the side of the bag.
What happens if you return an item that is not in new & resalable condition?
Any item that is not in new & resalable condition will be scrapped and no credit will be issued
How to return a package on Ordertree?
All orders must be returned prepaid (No COD packages will be accepted). You may request a Returned Merchandise Authorization (RMA) by telephone (877-500-7499) or via e-mail ( Service@ordertree.com ). The RMA number must be referenced on the package.
Is a refund issued in the same form as a purchase?
Your refund will be issued in the same form of payment as your original purchase
How long does it take to get a refund from a return package?
5. Upon check-in of the returned package the refund will be processed within 7-10 business days.
Is shipping charge refundable?
3. Shipping charges are non-refundable. It is the responsibility of the customer to pay for all shipping cost in returning a product. For exceptions, please call our customer support team.
How to contact Greenworks for a return?
Phone – 1-888-90-WORKS (1-888-909-6757) If Greenworks accepts a return under warranty, you can return the defective or damaged product only after you call our Customer Care team and receive a Return Authorization from Greenworks.
Can Greenworks replace a defective product?
Greenworks, at its own discretion, can opt to repair, replace, substitute with comparable item or issue a refund for products that are determined to be defective through normal use, or that have been damaged during shipment. Proof of purchase and product registration is required.
