Can I return something to Best Buy if I opened it?
The Best Buy open box return policy allows returns for a full refund as long as the items are returned in like-new condition, with all accessories and original packaging. Best Buy might deny a return or deduct a nonrefundable fee from the refund for missing package components.
How long after you buy a phone can you return it?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can I return something to Best Buy after 6 months?
Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers. 30 days for Best Buy Elite members. 45 days for Elite Plus members.
Can I return my Samsung phone if I don't like it?
Samsung will only accept returns for Only orders placed on Samsung.com or the Shop App will be eligible for return via Samsung.com. Important: Before returning your phone, make sure to remove all personal information and accounts, and perform a factory reset. This will help Samsung to process your return even faster.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
What does the Consumer Protection Act say about returns?
The Consumer Protection Act allows for certain instances in which a consumer may return the goods and cancel the contract without paying any penalty. These circumstances are set out below. If a consumer bought goods as a result of direct marketing, a five-day cooling-off period applies.
Can I return a phone to Best Buy?
Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange. You can return or exchange cell phones, cellular tablets, mobile hotspots and cellular wearables ("Activatable Devices") within 14 days for a full refund.
What's Best Buy's return policy?
Best Buy's return policy has a standard return policy of 15 days from the date of purchase. Items eligible for a full refund and exchange with a receipt; without a receipt, the item can be exchanged. For items like cell phones and devices that require activation, the return period is 14 days.
Do I need the box to return to Best Buy?
You do not need to have the original box to return. However your return needs to fall within the return and exchange policy.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Can you return a Mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can you return a phone if you don't like it Verizon?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Are cell phones returnable at Walmart?
Prepaid wireless cellular phones may be returned in undamaged condition to any store. Most postpaid (contract) cellular phones may only be returned to the original store of purchase, in undamaged condition. Other contractually specified requirements may apply.
Holiday Return Policy
Now, the window for most purchases made during this holiday season has been extended to January 16, 2022, regardless of your membership status.
Can I return an item at Best Buy without a receipt?
To return an item at Best Buy, you must have the original contents and packaging as well as a receipt, the card used to make the original purchase, and a photo ID.
What items cannot be returned at Best Buy without a receipt?
Best Buy asks for proof of purchase for all products in order to process a return. If you are unable to display a receipt or other proof of purchase at the time of the return, you may be able to still return your item by providing the email address tied to the purchase.
Does Best Buy have a 30-day return policy?
Best Buy offers a 30-day return policy or longer only for My Best Buy Elite members, My Best Buy Elite Plus members, and Best Buy Totaltech members. For non-members, most products allow for a 15-day return window from the date you received your item.
Orders
Have questions about your recent order or would like to change something? Try the links below.
Returns
Not satisfied with a recent purchase? Check out these links on how to return or get service for your item.
Help Center
Find answers to commonly asked questions about orders, product information, returns and more.
Samsung - Galaxy A50 64GB Unlocked Cell Phone - Pre-Owned - Black
When you have a million things to do, charging won’t be one of them. Whether it’s a busy day or a big event, the Galaxy A50 all-day battery lasts up to 35 hours and if you need a boost, get up and running quickly with Fast Charge. 64GB of built-in memory means there's room for all your stuff, from contacts to apps and up to 100,000 photos.
Samsung - Galaxy S10 128GB Unlocked Cell Phone - Pre-Owned - Prism Black
" S10 phone ...Shipping was fast and the phone is like new and easy to switch...We needed a cell phone with the equivalent user interface to my and our daughter's S9, so that we could support my wife's usage. "
CAT S62 Pro Smartphone - 4G Rugged Phone (Unlocked)
" Awesome phone for a working man...Awesome phone good construction easy to use and perfect for a business owner or working man...Cat phone is awesome. Thermal imaging is great. "
Samsung - Galaxy S9 64GB Unlocked Cell Phone - Pre-Owned - Midnight Black
" Mys new phone ...It's was a great phones for my mother. She loves it....Great phone , great display , amazing camera, love the phone"
Motorola - Moto G Pure 32GB Memory (Unlocked) - Deep Indigo
" Budget phones are not dumb phones ...Great for if you need a temporary phone or need a unlocked device if your going overseas. ... Phone ...Fair price and good unlocked phone. I recommend for somebody send it fridays and family out side of USA. "
Apple - Pre-Owned iPhone XR with 256GB Memory Cell Phone (Unlocked) - White
" We wanted a quality unlocked phone and were able to acquire a pre-owned phone at considerable savings....Nice used phone ...The phone is pretty nice with no signs of scratches. "
Apple - Pre-Owned (Excellent) iPhone 7 with 32GB Memory Cell Phone (Unlocked) - Silver
" Great cell phone ...Easy to use, very satisfied. Great little phone . Try it.... Phone ...They loved it Used until they got newer phones"
CellAllure - Amazing C (Unlocked)
" Good phone ...Very nice phone I like it very much it was a gift for my aunt...Great phone ...This is an awesome phone at this price. No one can beat its value for money "
TCL 20S - Milky Way Black (Unlocked)
" Got tired of purchasing phones worth 2 to 3 times as much them eventually breaking. ...Very snappy phone faster than my Samsung galaxy A51. "
Nokia - XR20 5G 128GB Dual Sim GSM Unlocked Android Smartphone - Granite
" My phone ...I like the phone for the durability and the updates that come with it I have had the phone with no trouble playing games ,but I’m not much of a tech a tech savvy on the components of the phone but I like the way the phone feels in my hand so you can take this review for what it is "
Samsung - Geek Squad Certified Refurbished Galaxy S10 with 128GB Memory Cell Phone (Unlocked) Prism - Black
" Great phone, quality used product like new!...Great phone and a great deal with it being used. "
Apple - Pre-Owned iPhone XS 256GB (Unlocked) - Space Gray
"Best iPhone ever...pre owner phone ...i buy nice phone love look new and nice exelent item "
Samsung - Pre-Owned Galaxy S7 edge 4G LTE with 32GB Memory Cell Phone (Unlocked) - Titanium Silver
" The best of Samsung Galaxy Phones ...The best of Samsung Galaxy Phones, .... I have one 4 years ago and work like new. "
Samsung - Geek Squad Certified Refurbished Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
Stay connected with friends and family using this refurbished Samsung Galaxy S21 Ultra smartphone. The 128GB of storage provide ample room for media files, while the Dynamic AMOLED 2X display delivers stunning visuals.
Samsung - Galaxy A50 64GB Unlocked Cell Phone - Pre-Owned - Black
" Samsung Galaxy A50 64GB Unlocked Cell Phone ...This is an excellent phone for the price! I really enjoy it and look forward to get more of it every day....Excellent phones ' like brand new' smooth operations differently buying more' customer service was amazing "
Apple - Pre-Owned iPhone XS Max 256GB (Fully Unlocked) - Space Gray
" I bought this phone for my Grandson Birhtday Gift, and he loves it. ...Nice item for the price purchased and also Apple - Pre-Owned iPhone XS Max 256GB (Fully Unlocked) - Space Gray with no issues activating the Phone"
BLU - J9L 32GB (Unlocked) - Black
"Unlocked is great in emergency so I was able to transfer from my other phone (Battery was bad & dying)...Good phone for good price....With that said, it is a solid little phone. There are two sim card slots (I didn't use them, but thought that would come in handy for personal and business phones .) "
CAT S62 Pro Smartphone - 4G Rugged Phone (Unlocked)
" Awesome phone for a working man...Awesome phone good construction easy to use and perfect for a business owner or working man...Cat phone is awesome. Thermal imaging is great. "
Apple - Pre-Owned iPhone XS Max 256GB (Fully Unlocked) - Silver
" Great phones! Fast hassle free shipping and I couldn’t be more satisfied....Purchase as a temporary phone. Great refurbished phone had no issues thus far. "
Samsung - Galaxy S10 128GB Unlocked Cell Phone - Pre-Owned - Prism Black
" Great phone !...Awesome phone! Takes wonderful pictures and the sound it great! ...S10 phone ...Shipping was fast and the phone is like new and easy to switch "
Apple - Pre-Owned iPhone XS 256GB (Unlocked) - Gold
An all-screen design gives you a large, beautiful canvas for everything you love to do. The custom-built OLED panels in iPhone XS allow for an HDR display with the industry's best color accuracy, true blacks, and remarkable brightness and contrast. They're the sharpest displays, with the highest pixel density, on any Apple device.
Samsung - Galaxy A50 64GB Unlocked Cell Phone - Pre-Owned - Black
" Samsung Galaxy A50 64GB Unlocked Cell Phone ...This is an excellent phone for the price! I really enjoy it and look forward to get more of it every day....Heading to Best Buy Monday to exchange the cell phone. "
Samsung - Galaxy S10 128GB Unlocked Cell Phone - Pre-Owned - Prism Black
" Great phone !...Awesome phone! Takes wonderful pictures and the sound it great! ...We needed a cell phone with the equivalent user interface to my and our daughter's S9, so that we could support my wife's usage. "
Verizon Prepaid - Samsung Galaxy A02 with 32GB Memory Prepaid Cell Phone - Black
" Wasn't an unlocked phone as described so i had to return it....Good phone ...As far as unlocked burner phones go this one has the most bang for your buck. "
CAT S62 Pro Smartphone - 4G Rugged Phone (Unlocked)
" Cat phone is awesome. Thermal imaging is great. ...Awesome phone for a working man...Awesome phone good construction easy to use and perfect for a business owner or working man "
Samsung - Galaxy S9 64GB Unlocked Cell Phone - Pre-Owned - Midnight Black
" Mys new phone ...It's was a great phones for my mother. She loves it....Great phone , great display , amazing camera, love the phone"
Apple - Pre-Owned iPhone XR with 128GB Memory Cell Phone (Unlocked) - Coral
" Good phone ...Bought for my mother. She loves this cell phone! She has had no issues....All devices were confirmed to be unlocked. Settings > General > About > Carrier Lock “No SIM restrictions”. "
Verizon Prepaid - Samsung Galaxy A12 32GB Prepaid - Black
"Cell phone ...Great phone speed is nice battery last longer than i thought all in all a good buy...Solid, decent phone for the price. Nothing world changing but handles a teenager's demanding cell phone use without issue. "
Samsung - Galaxy S10 128GB Unlocked Cell Phone - Pre-Owned - Prism Black
" S10 phone ...Shipping was fast and the phone is like new and easy to switch...We needed a cell phone with the equivalent user interface to my and our daughter's S9, so that we could support my wife's usage. "
Samsung - Galaxy S9 64GB Unlocked Cell Phone - Pre-Owned - Midnight Black
" Mys new phone ...It's was a great phones for my mother. She loves it....Great phone , great display , amazing camera, love the phone"
CAT S62 Pro Smartphone - 4G Rugged Phone (Unlocked)
" Awesome phone for a working man...Awesome phone good construction easy to use and perfect for a business owner or working man...Cat phone is awesome. Thermal imaging is great. "
Motorola - Moto G Pure 32GB Memory (Unlocked) - Deep Indigo
" Budget phones are not dumb phones ...Great for if you need a temporary phone or need a unlocked device if your going overseas. ... Phone ...Fair price and good unlocked phone. I recommend for somebody send it fridays and family out side of USA. "
Apple - Pre-Owned iPhone XR with 256GB Memory Cell Phone (Unlocked) - White
" We wanted a quality unlocked phone and were able to acquire a pre-owned phone at considerable savings....Nice used phone ...The phone is pretty nice with no signs of scratches. "
Apple - Pre-Owned (Excellent) iPhone 7 with 32GB Memory Cell Phone (Unlocked) - Silver
" Great cell phone ...Easy to use, very satisfied. Great little phone . Try it.... Phone ...They loved it Used until they got newer phones"
Apple - Pre-Owned iPhone 7 Plus with 128GB Memory Cell Phone (Unlocked) - Silver
" Great phone for the price! My 11 yr old is very happy with it! ...Good phone ...Comparing with the price of a new phone, the price which I paid is less than 40%. "
