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Can I return Le Creuset to outlet?
Eligible Cookware returned at a Le Creuset retail or outlet store will be refunded in U.S. dollars in the same form as original payment at location upon return of the Eligible Cookware and Le Creuset's confirmation of the purchase price by valid receipt or proof of purchase.
Can I return used Le Creuset?
We believe the quality and craftsmanship of our products will provide years of satisfaction. However, if with 45 days of receipt you are not completely satisfied with your purchase, you may return the item for an exchange or refund of its value.
How do I make a claim with Le Creuset?
The RMA claim can only be done through the claims page or via phone: 1-877-CREUSET (877-273-8738). If your dutch oven's size, style, or color is no longer made then Le Creuset will let you know what options are available.
Can you return pots and pans?
If you are not completely satisfied with your purchase, please return the item for a refund using the following guidelines: Return item within 30 days of receipt. In original packaging and in new, unused condition.
Why is my Le Creuset cracking?
Do not plunge a hot pan into cold water. While Le Creuset's enamel is designed to be the most durable on the market, thermal shock may still occur, resulting in cracking or loss of enamel. If there are food residues, fill the pan with warm water and let soak for 15 to 20 minutes before washing.
Are you supposed to remove Le Creuset sticker?
Anyway, here is something I wrote but didn't dare post on the group, for the sad people. 1. Take the sticker off the pots and pans before you start cooking!
Does Le Creuset chip easily?
Known to be made of the strongest, most durable cast iron that is beautifully coated in enamel, Le Creuset cookware is not known to easily chip. With the right amount of care and proper storage, this pan is said to last a lifetime, however, it is not excluded from chipping.
Does Le Creuset last a lifetime?
They will last forever (okay, maybe not 1,000 years, but still). We stock our kitchens with Le Creuset dutch ovens, braising pans, woks and frying pans, and they take a pretty heavy beating.
Can you use a cracked Le Creuset?
But the company offers a perk to make up for this that most people don't know about. Le Creuset guarantees its cast iron products for life. Yes, you read that right. That means, if your beloved cookware chips or cracks, the company will replace it for free.
Can I return pots and pans to Costco?
Yes. You do NOT need the original packaging or product manual in order to return the product to Costco. But, you do need all of the parts and accessories that came with the product. This is a wonderful feature, especially when you've had a product for a while and no longer have any of the original packaging.
Should I throw out my Teflon pans?
With moderate use, nonstick pans last only about five years. If your pan is damaged, throw it out to be on the safe side. To keep your pans is good shape, use wooden spoons to stir food and avoid steel wool and stacking your pans.
How do you get rid of pots and pans?
The best chance of ensuring your cookware doesn't end up in the trash is to head to a local scrap yard. "Metal dealers are often receptive to dropoffs, and if you can cut out the recycling center, they'll accept the pieces they can actually use from you," Hoover says.
Does all Le Creuset have a lifetime warranty?
Le Creuset offers a limited lifetime warranty on its nonstick metal bakeware products. The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift.
What is Le Creuset Dutch oven made of?
enameled cast ironDescription. The iconic Le Creuset Dutch oven is indispensable in the kitchens of home cooks and professional chefs alike. Expertly crafted from enameled cast iron, the everyday versatility of the Dutch oven makes it ideal for everything from slow-cooking and braising to roasting, baking, frying and more.
How do I contact Le Creuset?
(877) 418-5547Le Creuset / Customer service
Where is Le Creuset headquarters?
Fresnoy-le-Grand, FranceLe Creuset / HeadquartersFresnoy-le-Grand is a commune in the Aisne department in Hauts-de-France in northern France. Wikipedia
What is the RMA number for a product?
The toll-free number for Consumer Services is 1-877-418-5547. The RMA number will allow us to associate your returned item with your purchase, reducing the possibility of a handling discrepancy that might occur when the product is received by our distribution center.
What is the number to call to return an item?
The toll-free number for Consumer Services is 1-877-418-5547.
When is the total amount of an order allocated?
The total dollar amount of your order, including any applicable tax and shipping and handling, is allocated at the time your card is approved, although payment (transfer of funds) does not occur until the order ships.
Do you need a gift receipt for a return?
The original receipt or gift receipt is required for all returns. Returns with the original purchase receipt will be exchanged or refunded in the original tender. Returns with a gift receipt will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt.
Do gift cards expire?
If your order total is less than the value of your gift card, the unused value will remain on the card for a future purchase. Gift cards do not expire.
When does a warranty apply to a product?
The warranty applies from the date of purchase of the original owner, whether a self-purchase or received as a gift. The warranty covers faulty workmanship and/or materials when the product is used in normal domestic conditions and in accordance with the care and use instructions provided.
Is Le Creuset cookware warranty?
Le Creuset cookware is warranted to you by Le Creuset of America, Inc. to be free from defects in material and workmanship at the time of its purchase. For this Lifetime Limited Warranty to apply, you must follow the care and use instructions provided with the utensil. This warranty covers normal household use only.
How long is Le Creuset's warranty?
Plus, most of Le Creuset's more affordable accessories, from pepper mills to silicone spatulas, are covered by a limited 10-year warranty. Buy Now: Le Creuset Signature Round Dutch Oven, 9-Quart.
How much does a Le Creuset Dutch oven cost?
Whether you already own 10 pieces of Le Creuset's enameled cast-iron cookware, or are just now pondering the splurge, there's something you should know first (and it has to do with Le Creuset's very generous warranty policy.) Normally, a single Le Creuset cast-iron Dutch oven can retail anywhere between $300 and $600, ...
Can you claim Le Creuset for a gift?
There's one small caveat, though: Le Creuset won't replace your product if you're not the original owner. Meaning if you purchase the item secondhand or receive it as a hand-me-down, you won't be able to make a claim—but this doesn't apply to gifts, as long as you keep the receipt. Happy shopping!
Does Le Creuset have a lifetime guarantee?
But Le Creuset makes a limited lifetime guarantee on all of its cast iron products, meaning if the heavy pot somehow breaks during normal use in the kitchen, the brand will send you a replacement free of charge.
Does Le Creuset cover cast iron?
Direct Link. And even if you don't buy a piece of cast-iron bakeware, Le Creuset has a slew of warranty policies that cover you for at least five years—and, in some cases, a whole decade. Cast iron, stainless steel, and nonstick products are covered by Le Creuset's lifetime policy, whereas stoneware, stockpots, ...
What's it like to submit a claim?
Despite having lost my receipt for the Dutch oven as proof of purchase, I decided to still submit a claim by calling Le Creuset's customer service. A representative quickly picked up the phone and wrote down my information.
How long does the process take?
Once you contact Le Creuset's customer service, they can help you file a claim.
