We welcome returns, under the following guidelines:
- Returns must be shipped back within 30 days of the original purchase.
- Customer must call Harman’s office to set-up authorization for return.
- All returns are subject to a restocking fee up to 35%.
- Shipping cost will be fulfilled by purchaser.
Can you return at Harmon without receipt?
Whenever we issue a Merchandise Credit, we'll ask you to show us a government-issued photo ID*. Returns of opened or used items without a receipt will not be accepted.
Can I return something I just bought?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
What is the return policy for products?
A returns policy states the conditions under which a customer can return a product for cash, an exchange or a store credit and how he should package and ship the merchandise to the manufacturer or seller. For example, a customer might return a defective product or one that does not meet his expectations.
How do I return an item to a store?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
What items are non returnable?
Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
How long does a consumer have to return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange. Often, shops will extend this period immediately after Christmas, so you do have a few weeks to make up your mind whether you really do like that scarf or not.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Can I return an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Do you have to return items in original packaging?
Original packaging is not necessary When you return an item, you do not have to return it in the original packaging in order to get a refund, given that it meets consumer guarantees.
Is it illegal to buy something and return it?
Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law.
Can you return something after you use it?
Can you be arrested for returning a used item of clothing to a store? The short answer is – yes, it is possible.
Can you return something if you dont like it?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What to say to get a refund?
Ask for a refund in a polite and formal language. Include details about the product—what was purchased, when, and what the price was. Explain why you want to return the item. Mention relevant aspects of the transaction such as dates and place of delivery.
Warranty
If you believe your product is malfunctioning during the warranty period, we can help!
Chat with us
Our friendly product experts are ready to help you in real time. Chat with them today.