What is the Crutchfield refund policy?
Refunds must be issued to the same credit card, debit card, gift certificate, or other form of payment used in the original transaction. Crutchfield may refuse a customer return or charge a restocking fee when the returned item is not like new.
How long does it take for Crutchfield to process my return?
After we receive your package, we normally process your exchange or refund within ten business days. For most returns: Crutchfield can issue you an Authorized Return Shipping (ARS) label. Crutchfield is not responsible for return shipping costs except in cases of damaged or defective items.
Why buy from Crutchfield?
Crutchfield is an Authorized Internet Retailer for Sony, Denon, Onkyo, Alpine, Kicker, Rockford Fosgate, Pioneer, Bose, Kenwood, Polk Audio, Infinity, JBL, Canon, Nikon, JL Audio, Clarion — and every other brand we offer. Why should you purchase from an Authorized Internet Retailer? 1. Your warranty will be honored
What is the refund policy for the purchase of items?
You will be provided a refund for the full amount of the items you purchased (not including original shipping). Refunds must be issued to the same credit card, debit card, gift certificate, or other form of payment used in the original transaction.
What is the return policy for Crutchfield?
Take some time to get to know your gear – we want you to enjoy your purchase. If you're not satisfied, you can return items that are complete and like new within 60 days. Some exclusions apply. To start a return, log into your Crutchfield account.
What is Crutchfield warranty policy?
If you bought your car or home audio/video gear somewhere other than Crutchfield, chances are we can help you. We're confident you'll be satisfied with our service, but you get our 60-day money-back guarantee if for some reason we are unable to provide the tech support you need.
Can I cancel an order on Crutchfield?
Need to cancel an order? Call us at 1-800-955-9091 to cancel. If your package has already shipped, you may refuse delivery or return it.
Is Crutchfield a good company?
Crutchfield has a consumer rating of 4.75 stars from 1,590 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Crutchfield most frequently mention customer service, car stereo and wiring harness. Crutchfield ranks 11th among Electronics sites.
Who owns Crutchfield?
Bill CrutchfieldAs Founder and CEO, Bill Crutchfield has always had a strong focus on providing exceptional customer service winning the company multiple awards along the way. Crutchfield Corp. is the only internet retailer of any type to have won BizRate Insight's Platinum Award for 20 consecutive years.
Is Crutchfield an authorized Sony dealer?
Crutchfield is an Authorized Internet Retailer for Sony, Denon, Onkyo, Alpine, Kicker, Rockford Fosgate, Pioneer, Bose, Kenwood, Polk Audio, Infinity, JBL, Canon, Nikon, JL Audio, Clarion — and every other brand we offer.
Is Crutchfield a Canadian company?
Crutchfield Corporation is a North American retailer specializing in a wide range of electronics, including mobile audio and video equipment for the automobile, along with speakers, televisions, and other electronics for home or portable use, serving both the United States and Canada.
Why is Crutchfield out of stock?
Thanks to Coronavirus messing up the supply chain, Crutchfield is out of stock on many popular $300 head units that support Android Auto and Apple CarPlay. Some of these have no expected date when stock will be available again.
What shipping carrier does Crutchfield use?
The 39-year-old merchant, No. 135 in the Internet Retailer Top 500 Guide, has completely switched over to UPS Air Freight for products that weigh more than 150 pounds, such as large televisions, after using other shipping providers for those shipments.
Is Rockville store legit?
Overview. Rockville Audio has a consumer rating of 1.9 stars from 73 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rockville Audio most frequently mention customer service problems. Rockville Audio ranks 17th among Car Stereos sites.
Is air conditioning covered under Chevrolet warranty?
Your Chevy warranty protects you for almost anything that goes wrong during the first three years or 36,000 miles that you have your new vehicle. It excludes a few things, like the actual bumpers themselves, glass, and many interior items, but it includes tires, electronics, audio, air conditioning, and much more.
Does Chevrolet warranty transfer to second owner?
The Powertrain Limited Warranty is fully transferable with no fees or deductibles. The Chevrolet Volt, Bolt EV, and Malibu Hybrid warranty is transferable at no cost for subsequent owners within eight years or 100,000 miles. The Extended Limited Warranty is fully transferable.
Crutchfield Return Policy Simplified
If you are disappointed with the car gear you purchased at Crutchfield, you have 60 days to return it. The items should be like new and with all of the parts. If that is not the case, this retailer may refuse your return.
How To Make a Return to Crutchfield
Before shipping your return, you will need a return authorization. To get the authorization, you should sign in to your Crutchfield account or contact Crutchfield customer care via chat or by calling 1-800-316-1044.
Use DoNotPay and Return Your Unwanted Item in No Time
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How Long Until Crutchfield Processes Your Return Request?
Crutchfield will process your return request and send you a confirmation email when they finish.
Use DoNotPay and Request a Refund for Your Faulty Item in a Jiffy
If you would like to receive a refund after you have already returned the product, you can rely on DoNotPay. You will have to access your DoNotPay account and:
DoNotPay Helps You With Other Product Returns as Well
If Crutchfield is not the only retailer whose return policy is troubling you, DoNotPay can help you with other return requests as well—you name it, we can do it! Our services cover returns to numerous merchants, such as QVC, T-Mobile, Burlington, and many more:
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Does Crutchfield offer free shipping?
Yes. As of -, Crutchfield does offer free shipping policies. View the discussion thread for more details.
Does Crutchfield offer free returns & exchanges?
Yes. As of September 26, 2021, Crutchfield does offer free return policies. View the discussion thread for more details.
Does Crutchfield offer international shipping?
Yes. As of September 26, 2021, Crutchfield does offer international shipping policies. View the discussion thread for more details.
Does Crutchfield offer curbside pickup?
No. Based on our last check on September 26, 2021, Crutchfield was not offering in-store pickup. Check the full discussion for updated information.
How long does it take to return a Crutchfield item?
If you're not completely satisfied with what you get from Crutchfield, tell us within 60 days . Most items may be returned for any reason, opened or unopened, within 60 days, for an exchange or a refund for the full amount of the merchandise. Read more about our return policy. 4.
Can you honor a warranty request?
1. Your warranty will be honored. Some manufacturers will only honor a request for service under warranty if the item was purchased from an Authorized Retailer. You may be asked to show proof of purchase in the form of a dated invoice from an Authorized Retailer. 2.
Free 2-day shipping
We offer free shipping on all orders $35 and up. For orders under $35, our shipping charge is only $7.99.
60-day returns
You can return items that are complete and like new for any reason within 60 days. Some exclusions apply. Check out our full return policy
Backorders
When an item is backordered, we do our best to update you on the ETA that we receive from the manufacturer. If an ETA changes once, we inform all affected customers. If the same product’s ETA changes a second time, we contact all affected customers for permission to keep the item on backorder.
Need to cancel an order?
Call us at 1-800-955-9091 to cancel. If your package has already shipped, you may refuse delivery or return it.
How old do you have to be to buy on Crutchfield?
If you make a purchase on Crutchfield.com, you are representing that you are an adult and at least 18 years old. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Crutchfield.com.
What does it mean to sign up for Crutchfield?
Order Status Updates: Signing up for Order Status updates means that Crutchfield will use your mobile phone number to text you updates when the status of your order changes. These updates will include, but are not limited to, shipping confirmations and delivery alerts. (Message and data rates may apply.)
Is Crutchfield still in business?
Crutchfield has been in business independently for years, and our intent is to continue in this manner. However, in the unlikely event that Crutchfield is sold, has substantially all of its assets acquired or merges or becomes affiliated with any other individual or entity any customer information owned or under the control of Crutchfield may be one of the transferred assets.
kumakuma
Well, in December - January I ordered, over the span of that 2 months, 6 pairs of $2000 speakers and ended up buying one pair (Sonus Faber).
rando
I nearly got lynched here for merely suggesting those speakers, technically it was an amp from them, probably got boxed back up and sent to the next person with a buy and try mentality.
Paul R
That does seem a little excessive - probably worth making a trip to see and hear that may different sets of speakers.
mansr
Also, they sell open box stuff for 10% off, so they didn't lose money.
audio.bill
I've read that Audio Advisor operates similarly with their return policy, and will stop selling to some customers after a certain 'acceptable' threshold of returns has been reached. Can't blame them as it does directly affect their bottom line in both shipping costs and decreased value of open box returned items.
mansr
But the policy is their creation. They have such a policy because it brings them more business. Sure, its reasonable that they have a returns threshold. But when they don't state what that threshold is, how can anyone know?
Paul R
And neither did Crutchfield - there is no law compelling them to do business with anyone.
