Full Answer
What is Tommy Hilfiger return policy?
Returns and Refunds | Tommy Hilfiger | Shop Now! Items purchased on the au.tommy.com online store cannot be returned to Tommy Hilfiger stores. All returns must be posted and returned directly to the online store.
What is the return policy for items placed within the US?
For orders placed within the United States, we accept returns within 45 days (effective 4/23/2021) after you receive shipping confirmation. For orders shipped to Canada, we accept returns within 45 days after shipping confirmation. All returns are free. In order to accept your return, items must be unworn with tags attached.
How do I return an item I purchased on Tommy?
You may access your return slip by following the ‘Start A Return’ link and completing the return prompts. All Tommy.com purchases made via Klarna, AfterPay, & PayPal must be returned by mail only. CAN I RETURN SOMETHING I ORDERED ON TOMMY.COM TO A MACY'S STORE?
What is Tommy Hilfiger return policy?
We'll issue a refund for items in their original, unworn condition, with tags attached, within 40 days of shipment confirmation, free of charge. Simply bring your merchandise along with accompanying packing documents to any Tommy Hilfiger store and we'll process your return on the spot.
Does Tommy Hilfiger accept returns without a receipt?
Simply bring your items along with return slip to any Tommy Hilfiger store and we will process your return on the spot. Your package may not include a paper invoice.
Can I return to any Tommy Hilfiger?
You may also return items purchased on Tommy.com to any Tommy Hilfiger retail store in the USA and Canada by providing your unworn, tagged merchandise accompanied by the packing slip that can be accessed online.
How long do you have to return Tommy Hilfiger?
within 120 daysAny item can be returned within 120 days after you've received the order.
Is Tommy Hilfiger free returns?
All in Tommy Hilfiger Items purchased from Equestrian Online Store can be returned free of charge within 60 days of receipt.
Can I return UPS package to post office Ireland?
You can return your package to over 900 post offices, PostPoints and parcel lockers nationwide. Use our post office locator to find your local post office or PostPoint and to check its opening times.
How do I return a UPS parcel?
Simplifying customer returnsNavigate to "My Shipments" Log into your account and navigate to the "My Shipments" section.Create the return. Select the shipment that needs to be returned and then click "Create return". ... What to do with the shipping documents. ... Paying for the return shipment. ... Shipment drop-off.
How do I return an item to Ralph Lauren?
If you need a new size or color, you may place a new order online at RalphLauren.com or by calling us at 888-475-7674. To return the original item(s), simply complete your return form and send your return by U.S. Postal Service using the prepaid label, or you may send it through the carrier of your choice.
What is Tommy Bahama return policy?
We will accept returns of unworn, unwashed, or defective merchandise within 90 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached.
Does Tommy Hilfiger give student discount?
Student Discount Summary Tommy Hilfiger offers students a 15% discount online and 10% discount in-store.
How can I tell if my Tommy Hilfiger watch is real?
The best ways to quickly identify if it's a real Tommy Hilfiger is to examine the logo and tags—uneven stitching and cheap-looking materials are signs that it's a fake. By looking at other aspects of the item, like buttons and seams, you'll know whether the Tommy Hilfiger is real or not.
Which Courier does Tommy Hilfiger use?
If you choose standard shipping, your order will be delivered by GLS.
What is Tommy Bahama return policy?
We will accept returns of unworn, unwashed, or defective merchandise within 90 days of purchase for a full refund. Items must be in the condition you received them, in the original packaging, and with all the original tags attached.
How do I return an item to Ralph Lauren?
If you need a new size or color, you may place a new order online at RalphLauren.com or by calling us at 888-475-7674. To return the original item(s), simply complete your return form and send your return by U.S. Postal Service using the prepaid label, or you may send it through the carrier of your choice.
How do I delete my Tommy Hilfiger account?
If you would like Tommy Hilfiger to delete your data, you can complete this form or call 1-888-TOMMY4U.
Return of Merchandise
The full amount (excluding the shipping fee, and taxes, if any) will be credited in the same format as the original form of payment if the returned item is postmarked within 14 calendar days of the shipping date on the proof of purchase and accompanied by the original return form.
Processing Fee
Under our Return and Refund Policy, a processing fee of MYR 12 will be charged for each domestic return in Peninsular Malaysia, and a processing fee of MYR 18 will be charged for each domestic return in East Malaysia. The processing fee will be deducted from the amount to be refunded for any items returned with the respective return code.
Other Conditions
No exchange service is available for purchased made through the Website.
Order Cancellation
If you would like to cancel your order before it is shipped, please contact Customer Assistance and provide your Order Number. All items in the order will be cancelled. Partial cancellation on individual items will not be accepted.
Can I exchange my product (s)?
Right now, we don’t have an exchange service. If you’d like the item in a different color or a different size, the best thing to do is to place a new order. Any item can be returned within 120 days after you’ve received the order. It usually takes a few days for a return to reach our warehouse.
What is the return policy?
Your online order can be returned within 120 days. We’ll take the date on your receipt as a starting point. You can also return your items to a selected store within 120 days after receiving your parcel.
What can I do when I used or lost my return label?
If you've already used your return label for a partial return, or the label seems to be missing contact us, so our customer service agent can make sure you get an extra label.
In case of a return, will I receive a refund on the shipping cost?
If an entire order finds its way back to us, we’ll refund you in full. In case of a partial return the shipping costs will reflect the percentage of returned items (i.e. If one out of three items is returned, only 1/3 of the shipping cost will be refunded). Unless of course the items are returned due to a manufacturing defect or shipping error.
How long do I have to return an item?
Your online order can be returned within 120 days. We’ll take the date on your receipt as a starting point. You can also return your items to a selected store within 120 days after receiving your parcel.
How can I return an item?
You can return an order (or part of the order) with the return label that can be found in the box. Please place the items in the original box if possible and attach the return label. You can leave the parcel at a post office close to you.
Returns and Refunds
Items purchased on the au.tommy.com online store cannot be returned to Tommy Hilfiger stores. All returns must be posted and returned directly to the online store. Please note, at this time we do not offer exchanges.
Change of Mind
We offer 30 day refunds on products, including returns on products if you simply change your mind. This is available on all full priced, promotional products and incorrect sized purchases. In order to qualify for the refund, items purchased must be returned in its original condition (unworn, unwashed, tags attached).
Faulty Product
We are committed to honouring your rights under consumer laws. If your product is faulty or is different to the product you ordered, we will assist you to fix the problem. This may include a refund or replacement depending on the nature of the problem.
How to Return an Item
If you completed your order as a registered customer, simply log into your account to create your return. View your latest orders and select the product/s you wish to return. Completed your order as a Guest? Simply complete the guest return form. Upon completing the form, a return request will be emailed to you.
