Can furniture stores charge a restocking fee?
You may be charged a restocking fee on returns—typically between 10 and 20 percent of a product's sale price. Also, stores might not refund a customer's original delivery fees. This depends on the reason for your return.
Does American Furniture Warehouse give a military discount?
The reason we do not offer a military discount, or any other discount for that matter, is because we work hard to offer our customers some of the lowest prices on furniture in the country. We choose to give all of our customers the same great prices, no matter their status.
Does Jake still own American Furniture Warehouse?
It was founded in 1975 by entrepreneur Jake Jabs in a former American Furniture Company store location at 58th Avenue and Bannock in Denver, Colorado....American Furniture Warehouse.TypePrivately heldOwnerJake JabsWebsiteafw.com6 more rows
How long has American Furniture Warehouse been in business?
American Furniture Warehouse was founded in 1975 when Jabs purchased the struggling, 90-year-old American Furniture Company.
Does AFW have discounts?
American Furniture Warehouse has 4 sales & discounts right now. Our most popular sale & discount offer was used 5900 times. Make sure to shop the sale before it ends. Online coupons and in-store promo codes are one of the easiest ways to save at American Furniture Warehouse.
Does Walmart offer a military discount?
Although Walmart does not offer a military discount, it is known to hold some of the best affordable items. Read below to find out ways to save and shop for food, electronics, home good products, services, and more.
Where is Jake Jabs from?
rural MontanaJake Jabs is the President and CEO of American Furniture Warehouse. The fourth of nine children, Jabs was born and raised in rural Montana, and his parents were immigrants from Russia and Poland who fled communism.
Is American furniture owned by Ashley?
Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek....Ashley Furniture Industries.TypePrivateWebsitewww.ashleyfurnitureindustriesinc.com10 more rows
Where does American furniture come from?
As one of the largest private employers in Colorado, we know the value American furniture manufacturers provide their communities by manufacturing their furniture in the states. On average, 70% of our merchandise comes from companies with factories here in the states.
Who is the CEO of American Furniture Warehouse?
Jacob Jabs (1975–)American Furniture Warehouse / CEO
How to cancel furniture order at America's Furniture Warehouse?
In order to cancel, customer must call America’s Furniture Warehouse service team @ (843) 294-9994, or email us at customerservice@americasfurniturewhse.com within 24 hours of purchase so we can give you a cancellation number for reference.
What to do if merchandise is damaged?
1. If the merchandise is damaged customers must inspect the furniture upon delivery, notify damages on any delivery forms signed, and take pictures of damages.
Why does a customer receive wrong merchandise?
Customer receives wrong merchandise because they did not review original product sales receipt to make sure they selected the correct merchandise or shipping address(s) (we assume the information on the order conformation is correct after order is placed, so it is the customer’s responsibility to notify us with any errors or inaccuracies to make changes accordingly)
Do manufacturers have a return policy?
Manufacturers offer varying return policies — some stricter than others. Before purchasing a device, make sure the return policy has the flexibility to meet your needs.
Does a watch have a 24-hour warranty?
Safeer receipt for either the washing machine or the fridge. The part that was really interesting was that watches only have 24-hour warranty, while the first and second sentences seem quite contradictory.
How long is a value city furniture warranty?
Accessory items are warranted for a period of 90 days.
How long does it take to cancel a value city furniture lock?
You may cancel the price lock and receive a full refund if your request is made within 180 days of your last payment. After 180 days of inactivity, VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE will deduct a non-refundable of your last payment.
How long does a price lock last?
Price Lock holds the price of merchandise for 90 days beginning on the date of your deposit. This policy does not guarantee availability of merchandise. Your purchase must be a minimum of $500 with a 10% down payment and payments of 10% of the original invoice total each month. You may cancel the price lock and receive a full refund if your request is made within 180 days of your last payment. After 180 days of inactivity, VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE will deduct a non-refundable of your last payment. After 180 days of inactivity, VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE/AMERICAN SIGNATURE FURNITURE will deduct a non-refundable $10 service fee from your invoice every month, except where prohibited by law.
How long does the value city price lock last?
Price Lock holds the price of merchandise for 90 days beginning on the date of your deposit. This policy does not guarantee availability of merchandise. Your purchase must be a minimum of $500 with a 10% down payment and payments of 10% of the original invoice total each month. You may cancel the price lock and receive a full refund if your request is made within 180 days of your last payment. After 180 days of inactivity, VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE will deduct a non-refundable of your last payment. After 180 days of inactivity, VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE/AMERICAN SIGNATURE FURNITURE will deduct a non-refundable $10 service fee from your invoice every month, except where prohibited by law.
How long is a mattress warranty?
Accessory items are warranted for a period of 90 days. " AS-IS" items carry no warranty and the sale is final (except where prohibited by law). For warranty claims on mattresses, box springs, or additional protection or warranty programs, refer to that warranty for service information.
How long does a store have in-home service?
You will also receive, for a period of one year, in-home service for any repair of defective items if, at the time of service, you live within the store' s service and delivery area. If you no longer live within the store' s service and delivery area it will be your responsibility to return any merchandise to the store for service or exchange.
Can you return merchandise to Value City?
Stores do not have the ability to hold merchandise past the scheduled date of pick up. If you are unable to pick up your merchandise on your scheduled date, please notify the store immediately. Except where prohibited by law, there will be a 15% restocking fee on merchandise that has been returned to stock. At the time of pick up, inspect your merchandise for any visible signs of defect prior to departing the store. It is your responsibility to properly secure and tie down merchandise to your vehicle. VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE associates may assist in loading merchandise but reserves the right to refuse loading merchandise which may result in injuries or property damage. VALUE CITY FURNITURE/AMERICAN SIGNATURE FURNITURE will not be responsible for any damage or loss caused to customer merchandise and/or any vehicles during the loading or transportation of your merchandise. Once picked up, if you discover damages to your merchandise, you must notify store personnel within 7 days of taking possession of the merchandise to be eligible for a refund or exchange. It will be your responsibility to return any merchandise to the store for service or exchange.
What happens if you request a repair on AFW furniture?
If it is determined by AFW that the furniture does have a defect in workmanship or materials the trip charge will be refunded. If you request repair of an item not covered under warranty you will be responsible for charges for labor, transportation, and materials.
How long is AFW warranty?
Floor models are warranted against manufacturing defects for the period of 90 days from the Warranty Commencement Date to the original purchaser. During the 90 days AFW will repair or replace at no cost to you any defective part (s) with the purchaser responsible for all service, installation, and transportation cost of said part (s).
What happens after year 3 of AFW warranty?
After year 3 from the Warranty Commencement Date. AFW will service any part (s) found to be defective. The decision to service, repair or to replace defective parts under this Post Warranty Service shall be made by AFW at its option and in its sole discretion. You are responsible to pay all service fees, installation charges, transportation charges, and physical part (s) costs. Part (s) prices will be charged on an individual basis. Estimates for repairs and parts will be submitted to you for approval before any repairs are made.
What is a limited warranty on furniture?
The limited warranty will commence on the date you receive your furniture, referred to here as Warranty Commencement Date. For the first year from the Warranty Commencement Date, your furniture is warranted against non-excluded defects in workmanship or materials to the original purchaser. (see list of exclusions below) During the 1st year from the Warranty Commencement Date, American Furniture Warehouse (AFW) will repair or replace (at no cost to you) any defective part (s) and pay all authorized labor costs associated with the repair or replacement of any parts to be found defective, at its sole discretion. A trip charge of $25 will be assessed for all in home service tech visits or if AFW picks up merchandise from your home for repair in our shop. If it is determined by AFW that the furniture does have a defect in workmanship or materials the trip charge will be refunded. If you request repair of an item not covered under warranty you will be responsible for charges for labor, transportation, and materials.
How much does AFW charge for service tech?
After the 1-Year Limited Warranty. AFW will charge a one-time service tech fee of $49. Additional labor charges of $25.00 per hour will be added for assessment, installation, transportation, and labor repairs. Estimates for repairs will be submitted to you for approval before repairs are made.
Does AFW repair furniture?
During years 2 through 3 from the Warranty Commencement Date. AFW will repair or replace any parts for power/motion components including moving parts, motors, wands, sleeper mechanisms and reclining mechanisms found to be defective, to the original purchaser. American Furniture Warehouse’s liability is limited to the replacement of the defective part (s) ONLY with the purchaser responsible for all service, installation, and transportation costs associated with the repair.
How long is the warranty on furniture warehouse?
The Furniture Warehouse warranties for one year. Keep out of direct sunlight. Blot any spills immediately with a clean dry cloth. Vacuuming your furniture should be done on a regular basis. Dust particles can cause premature wear and are corrosive to fabric fibers.
How long does it take to pay off floor model merchandise?
Deposits. Merchandise held for 31 to 90 days requires a minimum 50% deposit and merchandise held for 91 to 120 days must be paid in full at the time of the sale. Floor model merchandise requires a 100% deposit and is not to be held longer than two weeks. All sales must be paid in full before scheduled for delivery.
Does Furniture Warehouse accept credit cards?
We accept VISA, MasterCard, Discover, American Express, debit card, check, or cash. At The Furniture Warehouse you can apply for financing through two different companies Synchrony Financial, and EasyPay Finance. Also, you have lease to own option through Progressive Leasing. Qualification is subject to credit approval; deposit of tax and delivery required.
Does Furniture Warehouse have repair service?
Items delivered by The Furniture Warehouse in our normal delivery area that are damaged will have an expert technician dispatched to your residence to be repaired. We will follow manufacturer guidelines and warranties. All items purchased outside our normal delivery area will have to be returned at the customer's expense for repair or replacement. Please contact customer service at 941-359-2255 or enter a service claim online by clicking here.
Does Furniture Warehouse pick up used furniture?
The Furniture Warehouse will pick up used bedding only, no used furniture. If needed, the drivers can relocate furniture that is in the room that we are delivering to only.
Does Furniture Warehouse offer a 30 day comfort guarantee?
With the purchase of a mattress protector from The Furniture Warehouse. We offer a 30 Day Comfort Guarantee excluding size, mattress height, special orders, or floor models. Upon inspection, you may exchange it for another of equal or greater value within the same manufacture when you pay the price difference. We offer one-time reselection. All reselections are subject to a reselection fee and an additional delivery charge. Mattress must be in sanitary condition, no smoke or pet hair.
