H&M Return Policy
- You have 30 days to decide if an item is right for you. ...
- You are always welcome to return or exchange for free in any H&M store in the US, excluding Puerto Rico.
- (Note: Due to extended shipping timeframes of online purchases, we will be accepting in-store online returns and exchanges within 45 days of purchases until further notice.)
Full Answer
What is H M return policy?
RETURNS OF ONLINE PURCHASES
- RETURN & REFUND FOR KLARNA. If you would like to return an item you purchased using Pay later, you can first report the return on your account page.
- FREE IN-STORE RETURN OR EXCHANGE. ...
- H&M GIFT CARDS. ...
- RETURN WITH USPS ($5.99) To return items via USPS, use the self-adhesive return label included in your parcel. ...
- DIGITAL RETURNS. ...
What is the return policy at H&M?
H&M Return Policy Guide Return Timeframe 30 Days Return Method Post or in-store Exchange Timeframe 30 Days Exchange Method Post or in-store Refund Timeframe 7-10 business days Refund Method Original form of Payment. H&M Return Policy accepts returns with a receipt within 30 days of the purchase date. ...
What is h and M return policy?
Official H&M Return Policy There’s not much to the official return policy for H&M. The company allows 28 days for you to return items purchased online or in store. All items must be in the original condition as they were when they were purchased, with tags attached. Clothing items that are worn or washed will not accepted for return.
What is standard return policy?
This gap between expectations and reality poses a looming challenge for employers who have mandated that employees return to the office ... the Office The Pulse data shows a troubling double standard when it comes to office attendance: Non-executive ...
What is H&M online return policy?
You have 30 days to decide if an item is right for you. We offer exchanges and refunds on garments, swimwear (with hygienic seal), and unopened beauty products with a receipt within 30 days of purchase. Returns of H&M HOME items purchased online cannot be returned in our stores and must be returned by mail only.
Can you return to H&M after 30 days?
RETURNS WITH ORIGINAL RECEIPTS After 30 days, merchandise may be exchanged only. Please note that fabric face masks cannot be returned due to safety and hygienic reasons. Undergarments are Final Sale for hygienic reasons.
How do I return an online purchase?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How strict is H and M return policy?
RETURN POLICY We offer an exchange or refund with a receipt, within 30 days of the purchase date, using the original form of payment. All items must be returned in the original selling condition with original packaging, otherwise will be refused.
Can I return something I bought online in store H&M?
Returns of H&M HOME items purchased online cannot be returned in our stores and must be returned by mail only. We will issue a refund to the original form of payment. Please allow up to 14 days for your transaction to process.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How long do you have to return an online purchase?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
Do I have to pay postage to return goods bought online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
Can you return to HM without receipt?
You can only exchange the item for in-store returns without a receipt for the last sale price or current selling price. For online returns, H&M also offers in-store exchanges only at the current selling price.
Will H&M accept returns without tags?
6. Can I Return Items Missing the Tag to H&M? Yes, if the item is unworn and unwashed you can return it without the tag.
Can I return clothes without tags?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Does H&M run small?
H&M has a reputation for its tight-fitting clothes. For years, H&M customers have voiced their frustrations via social media about the Swedish retailer's skewed sizing, with clothes that run on the smaller side, i.e., you usually wear a women's size 6 and have to buy an 8 or a 10 at H&M.
HOLIDAY RETURN POLICY
100 days return period and free returns for all orders placed between {date} and {date}.
RETURN & REFUND FOR KLARNA
Pay later If you would like to return an item you purchased with Pay later, you can first report the return on your member account page. Go to Paym...
HOW CAN I BOOK A RETURN?
If you want to return anything please use the following steps to return your items to H&M: Tear off the Return form and fill in the code that best...
CAN I RETURN ITEMS I PURCHASED ONLINE TO AN H&M STORE?
We are working on opening up this possibility and expect to offer you this service soon.
DO I NEED TO PAY FOR MY RETURN?
Your return will cost XXX CURRENCY. This will be deducted from the refund that you will receive.
HOW WILL I BE INFORMED THAT MY RETURN HAS BEEN PROCESSED?
Once we have received your return shipment in our warehouse, we will send you a notice of cancellation via email, confirming reception of the parce...
CAN I RETURN UNDERWEAR AND SWIMWEAR PURCHASED ONLINE?
Like other items, you can return swimwear and underwear, just make sure the items are unworn and in their original condition.
I HAVE LOST MY RETURNS NOTE, WHAT SHOULD I DO?
If you have lost your return form, you can print it HERE or contact Customer Service to help you.
WHERE DO I SEND MY RETURNS?
You find the address on the pre-printed return note that you received with your parcel. If you have lost your return note, please send your item(s)...
REFUNDS WHEN PAYED BY GIFT CARDS
Return made via postal services If you want to return items that were paid for using only H&M Gift Cards, then you will be issued an e-gift card wi...
HOW DO I RETURN MY ONLINE ORDER?
H&M are happy to refund within 28 days for any unsuitable items, provided they are in resalable condition. To return to our warehouse, log in to ou...
RETURNING LARGE ITEMS
Furniture and lighting can only be returned to our online warehouse, not to store. All furniture and lighting must be returned in the original pack...
HOW DO I RETURN MY STORE PURCHASE?
H&M are happy to refund within 28 days for any unsuitable items, provided they are in resalable condition. If you are unable to go back to the orig...
HOW WILL I BE REFUNDED?
Returns made via Royal Mail, Drop off point or courier: You will be refunded to the same payment method you used to make the purchase. Please allow...
I DON'T HAVE A RETURN LABEL, HOW CAN I SEND A RETURN?
Our returns are now paperless! Log in to register a return here and book your collection or drop off to get a label to print at home or a QR code t...
RIGHT OF WITHDRAWAL
Right of withdrawal: You always have the right to withdraw from your order within 14 days, without giving any reason. The withdrawal period is coun...
RETURN & REFUND FOR KLARNA
If you would like to return an item you purchased using Pay later, you can first report the return on your account page. Go to H&M x Klarna Purchases to report your return. Your invoice from Klarna will be put on hold until your return is processed, and you’ll receive an updated statement from Klarna.
FREE IN-STORE RETURN OR EXCHANGE
You are always welcome to return or exchange for free in any H&M store in the US, excluding Puerto Rico. You have 30 days to decide if an item is right for you. We offer exchanges and refunds on garments, swimwear (with hygienic seal) and beauty products with a receipt within 30 days of purchase.
H&M GIFT CARDS
If you paid using a physical H&M Gift Card or H&M e-Gift Card, all refunds will be issued to a new H&M e-Gift Card with an updated balance to the email on file.
DIGITAL RETURNS
Log in to the Returns Portal using your order number and the email address used to place the order. Let us know what you’d like to return and why.
Innovation: Circular Design Story Returns
All items in the Innovation: Circular Design Story collection should be returned within 7 days from receipt of your order. Online orders should be returned via courier to our warehouse, not to store.
HOW DO I RETURN MY ONLINE ORDER?
We are happy to refund any unsuitable items returned within 28 days, provided they are in resalable condition.
How do I return my Store Purchase?
H&M are happy to refund within 28 days for any unsuitable items, provided they are in resalable condition.
How will I be Refunded?
Once we have received your return shipment in our warehouse, we will send you a notice of cancellation via email, confirming receipt of the parcel.
Right of withdrawal
You always have the right to withdraw from your order within 14 days, without giving any reason. The withdrawal period is counted from the day of the delivery of the last good (s) in your order.
RETURNS & REFUNDS (STORE PURCHASES)
RETURNS & REFUNDS (STORE PURCHASES) We are happy to exchange or refund any item (s) purchased within any H&M India store within 30 days of the original purchase, provided they are in a resalable and unused condition, accompanied by original price tags and receipt. Refunds will be issued in the original form of payment at any of our H&M stores in India.
DO YOU OFFER EXCHANGES?
DO YOU OFFER EXCHANGES? We don’t currently offer an exchange service. If you would prefer items in another colour or size, please just return the items you don’t need and place a new order on hm.com.
I did not receive a return form, what should I do?
I did not receive a return form, what should I do? Don’t worry, we are no longer including a paper return form in online orders! You can instead register your return online here using the instructions shown above.
RETURNS
When business as usual becomes unusual. Read all about our response to COVID-19 here.
OUR RETURN OPTIONS
You can easily return items either by arranging a home collection, or dropping off your parcel.
RETURNS
When business as usual becomes unusual. Read all about our response to COVID-19 here.
OUR RETURN OPTIONS
You can easily return items either by arranging a home collection, or dropping off your parcel.
