General Warranty Policies And Guidelines
- An RMA must be created for any return to be authorized. ...
- Customers may return items to the warehouse for store credit or refund of the product cost if they are dissatisfied under our No Fuss Returns policy. ...
- HobbyKing.com Service Centers don’t accept crashes, damaged parts of the items due to misuse, and items that have been modified.
What is hobbylinc’s return policy?
Returns are subject to a 20% restocking fee, which may be waived if the return is due to a Hobbylinc.com error. Any item past the 30 day return period.
Can hobbylinc check the status of a package past the date?
Tracking is only valid for 120 days, so Hobbylinc has no way to determine the status of a package past this date.
When will hobbylinc be notified of non-delivery?
Hobbylinc must be informed of non-delivery within 120 days after shipment. Tracking is only valid for 120 days, so Hobbylinc has no way to determine the status of a package past this date.
What does "wrong items received" mean?
Wrong Items received - Any wrong shipment shipped item not the same as ordered.
How to apply for a RMA?
How To Submit An RMA? 1 Log in to your account; 2 Drag your mouse pointer over your registered name as shown on the image below:
What is the restocking fee for Hobbylinc?
Returns are subject to a 20% restocking fee, which may be waived if the return is due to a Hobbylinc.com error.
How long does Hobbylinc have to notify you of a package?
Hobbylinc must be informed of non-delivery within 120 days after shipment. Tracking is only valid for 120 days, so Hobbylinc has no way to determine the status of a package past this date.
What is a refused package?
Refused Packages. Packages that are undeliverable due to an error in the shipping address, selection of shipping method, or entered by the customer are considered a Refused Package. Packages that are refused at the shipping destination are considered a Refused Package.
What is considered an unopened item?
Any item that is not in its original condition (example: must still be unopened in cellophane wrapping).
Is Hobbylinc shipping non refundable?
Return shipping in non-refundable, unless the return is a result of a Hobbylinc.com error.
Can you return items that are damaged?
Items received which are damaged, may be returned for reshipment or refund.
Can you return items to Hobbylinc?
You may return most unopen ed and unused items purchased from Hobbylinc.com. No returns are accepted without prior approval by Hobbylinc.com. To obtain approval, use the Online Order Status page to request a Return Merchandise Authorization. Return approval must be requested within 30 days of delivery.
What to do if package is damaged in shipping?
If a package has been damaged in shipping and it is apparent when the package arrives at your door, please REFUSE the delivery. If you have already accepted a package, and then discover that it has been damaged, call us or email at sales-na@hobbywing.com immediately. Be sure to save all paperwork and packing material with the damaged goods. The carrier may wish to inspect it before processing the claim. Please do not return damaged-in-shipment merchandise yourself. It could jeopardize your claim and keep you from receiving credit for the return.
Is HobbywingDirect.com responsible for typographical errors?
Nonetheless, HobbywingDirect .com cannot be held responsible for typographical errors and assumes no responsibility for said errors.
Introduction to The Return Merchandise Authorization
General Warranty Policies and Guidelines
- An RMA must be created for any return to be authorized. Returning items back without an RMA may cause them to be refused and sent back to customers.
- Customers may return items to the warehouse for store credit or refund of the product cost if they are dissatisfied under our No Fuss Returns policy. This must be done within 30 days from the date...
- An RMA must be created for any return to be authorized. Returning items back without an RMA may cause them to be refused and sent back to customers.
- Customers may return items to the warehouse for store credit or refund of the product cost if they are dissatisfied under our No Fuss Returns policy. This must be done within 30 days from the date...
- HobbyKing.com Service Centers don’t accept crashes, damaged parts of the items due to misuse, and items that have been modified.
- HobbyKing.com does not accept items returned or for warranty, if the damaged or faulty items occurred during actual use of a vehicle itself or during actual use in a vehicle, due to crashes, rough...
Warranty Support Page
- Select Products MUST be returned to us for inspection. The liability of the product is restricted to the sale price of the product. Prevailing Language: The Policy shall be prepared and executed in English and if translated into a language other than English for any purpose, the English version shall in all events prevail and be paramount in the event of any differences, questions, or dispute…