Full Answer
What is Home Depot’s return policy?
What Is the Home Depot Return Policy? Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic.
How long does Home Depot take to refund?
The period for return – 90 days. The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
Can you return paint to Home Depot?
If you aren’t happy with the quality of the paint, you can bring your paint and receipt back to the store within 30 days of purchase, and it will be exchanged. Yes, you heard it right, there are some exceptions to Home Depot’s return policy, and these items are both non-returnable and non-refundable.
What is the return policy for items within 30 days?
The following items may only be returned within 30 days of purchase: 1 Furniture. 2 Area Rugs. 3 Gas Powered Equipment and Tractors. 4 Generators (other than Whole House and Stationary Generators) 5 Consumer Electronics (Televisions & Computers) 90-Day Return Policy.
Can you return opened rug to Home Depot?
In most cases, yes, the Home Depot will take stuff back without the original box or packaging. Your mileage may vary from store to store depending on the employee you encounter, but I have personally returned stuff without the box.
Does Home Depot have a strict return policy?
Home Depot's return policy after 90 days requires customers to return most items within 180 days after the purchase date and up to 365 days depending on the payment method used. Unless stated otherwise, most cash, debit, and credit card purchases can be returned to Home Depot after 90 days.
Can I return an opened rug to Lowes?
Return Policy If you're not completely satisfied with your Lowe's purchase, simply return the merchandise to any Lowe's store in the US. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.
Does Home Depot deny returns?
We require a valid ID for non-receipted returns and returns generated from purchases made with store credits. The Home Depot uses a refund verification system. All returns are subject to system approval. That “system” would be TRE.
Why did Home Depot deny my return?
If your return request got declined, the reason for that may be that you exceeded the 30-day return deadline—so be wary of this next time you plan on returning an item to Home Depot.
What is Home Depot's return policy during Covid 19?
Home Depot The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. There are certain items that must be returned within 30 days including area rugs, consumer electronics, furniture, gas-powered equipment and generators.
Can you return a rug to at home?
No problem! Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you're an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID.
What is Home Depot's return policy without a receipt?
Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price. Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
What items Cannot be returned to Walmart 2021?
If your area is still restricting in-store returns and exchanges, these are the items that you won't be able to return:Food.Paper goods.Home cleaning supplies.Laundry soap.Pharmacy.Health & beauty.Apparel items.
What is return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
How long do you have to return to Home Depot?
Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.
Does Home Depot Track your returns?
Unlike many other retailers, Home Depot only tracks returns that are not accompanied by a receipt, he said.
Can I return something to Home Depot after a year?
Exceptions to Home Depot's 180-Day Return Policy Most items purchased at The Home Depot can be returned for full credit within a generous 180 to 365 days (depending upon your form of payment). However, there are some exceptions.
How do I return a heavy item to Home Depot?
How do I return a product that is too large or heavy to be returned to a store or in the mail? If you cannot return larger items to your local Home Depot store, please call an online Customer Care Specialist at 1-800-430-3376 seven days a week: 6 a.m. - 2 a.m. ET (closed Christmas Day).
How far back can Home Depot look up a receipt?
As soon as you purchase an item from Home Depot Shop, you can ask for tracing the receipt for the next 30 days or 365 days(depending upon the method of payment).
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
How long does it take to return a Home Depot item?
Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days. I’ve done it, and they don’t ask too many questions. Image Source: Homedepot.com.
How long does it take to get a Home Depot credit back?
Most items purchased at The Home Depot can be returned for full credit within a generous 90 days. Keep in mind there are some exceptions. The following items may only be returned within 30 days:
How much is a restocking fee for special order?
However, special order returns may be subject to a 15% restocking fee. Make sure to return these items to the same store where you purchased them. If you exceeded $1,000 in cash purchases, note that you may only be able to receive a refund in a check by mail.
Can you get a refund for Miracle Grow?
There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest. If a year goes by and you see no results, here’s how you can get a refund: Bring your Bonnie plant and original receipt to The Home Depot. Receipt must show a purchase of Miracle Grow and Bonnie plant within three days of one another.
Does Home Depot have a guarantee on Bonnie plants?
You might be surprised to learn that you can return plants at all. But despite how green your thumb is, The Home Depot offers a 1-year guarantee on perennials, trees and shrubs. There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest.
Can I use a Home Depot gift card to pay with cash?
If you paid with cash, you can most likely receive store credit with a Home Depot gift card. Make sure you have your I.D. The store associate will track your return this way. This is to protect the store from anyone who may abuse the policy or return stolen items.
Is there a 90 day return policy on appliances?
Another exception to the 90-days return policy is major appliances. They are non-returnable except in the event of defects or damages. Make sure to thoroughly inspect the appliance before accepting delivery. If there are any defects or damages, refuse delivery.
What Is The Home Depot Return Policy Online Vs In-Store?
All of the same rules still apply here except for the fact that shipping charges are involved. Home Depot’s stance on shipping charges is that they will be fully refunded as well as the refund on the returned item.
Can I Return An Item To Home Depot without A Receipt?
Home Depot does accept returned items without a receipt. Like many big-name store brands, Home Depot can track their purchased merchandise, which makes it easy to issue a refund because they will most likely find it in the system.
What Items Cannot Be Returned To Home Depot Without A Receipt?
According to Home Depot’s online guide that covers its most recently updated return policy procedures, there are no items that fall under the category of unreturnable without a receipt.
Does Home Depot Have A 30 Day Return Policy?
Home Depot does have a 30-day return policy that’s officially a part of its overall return policy procedures that are updated for 2022. Their 30-day return policy applies to:
Home Depot Return Policy After 90 Days
Home Depot lists most of what can be returned within a 90-day period, which happens to be most merchandise sold at Home Depot with a few exceptions.
Home Depot Lawn Mower Return Policy
As covered under the Home Depot 30-day return policy—since lawnmowers fall under the description – gas-powered equipment and tractors —they will have to be returned no later than 30 days after purchase.
Home Depot Air Conditioner Return Policy
Home Depot is a little more strict o major appliances and, considering how expensive they can be, for good reason.
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
How to contact Home Depot about a defective appliance?
If you don’t, then later on notice an issue, call Home Depot at (800) 455-3869 within 2 days. I’ll keep this list updated in case new items become non-returnable.
Can you return an item that is opened?
Can Items Be Opened or Used? Officially, “No”. Unofficially, “ Yes”. If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
Does Home Depot have a return policy?
Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence . Because of that, it’s nice to know exactly how it works, what the exclusions are, and even some insider tips for success. Here’s everything you need to know to make returning stuff to the Home Depot a breeze.
Can you return a Wooster paintbrush?
For example, if you bought a Wooster paintbrush and use it heavily for an entire weekend then decide to return it, you’re probably out of luck. But if you only used the paintbrush for a couple minutes, were n’t happy with, and cleaned it thoroughly, you stand a really good chance of them taking it back.
Does Home Depot guarantee plants?
According to Home Depot, they will unconditionally guarantee all tropical, house, and landscape plants (only perennials, trees, and shrubs) for one year. If your plant dies just bring whatever is left of it, the original pot it came in, and your receipt, and they’ll replace it or issue a refund.
Does Home Depot take stuff back?
In most cases, yes, the Home Depot will take stuff back without the original box or packaging. Your mileage may vary from store to store depending on the employee you encounter, but I have personally returned stuff without the box.
The General Home Depot Return Policy
The Home Depot standard return policy allows you to return most new and unused items within 90 days of purchase (extended to 180 during the pandemic). In some cases, you have a return window of up to a year, as long as the items were purchased with:
Home Depot Plant Return Policy Explained
You can return most plants, such as roses, hibiscus, lavender, and hydrangeas, to Home Depot within 90 days of your purchase. For trees, shrubs, perennials, and landscaping plants, you have up to a year to return your order if you are not satisfied with it.
How To Return Your Order to a Home Depot Store
To return plants and trees, you need to provide valid proof of purchase and take the following steps:
How To Return a Damaged Plant That You Ordered Online
If you ordered plants online that have gotten damaged along the way, you should take the following steps:
How To Make a Home Depot Plant Return if You Lose Your Receipt
In case your receipt is lost or damaged, Home Depot offers store credit when returning an item. If you paid in cash or used a Home Depot gift card, bring your ID so that the store manager can track your return history through the company’s refund verification system.
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Return It Fast & Easy – Just Like You Bought It
Simply take your purchase back to any The Home Depot store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
Return Policy
Most new, unopened merchandise sold by The Home Depot Pro can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions.
Online Return Policy
Most merchandise can be returned within 180 days of purchase unless noted in our Online Return Policy Exceptions. Refunds will be issued to the original form of payment. Original shipping charges will be deducted from the refund unless the return is the result of an error by Homedepot.com.
By Mail
For most orders delivered by UPS or Fed Ex, you can use the enclosed small parcel return label to mail your return. Alternately, you can arrange to return on your own, using the address specified on the return label.**
Call
If you need assistance with the return of larger items, or if you have any other questions, please contact Online Customer Support at 1-800-430-3376.
In-Store Purchase Return Policy Basics
In order to limit store traffic, we ask that customers refrain from making in-store returns at this time.
For buy online, in-store pick up or major appliance orders
You will receive an Order Confirmation email within 5 minutes after payment has processed.
For buy online, ship to store orders
You will get an Order Received email within five minutes after payment has processed.
