To return an item using our Standard Return Policy:
- Please email customerservice@homefurnitureandpatio.com ;and include your original order number, what product (s) you are returning, and your name. ...
- Wrap the package carefully. ...
- Return the product using your preferred shipping method to the address you are provided. ...
What is Walmarts return policy on furniture?
Walmart’s standard return policy generally gives you three months to bring an item back. Here’s what it says on the store’s website. “You have 90 days after purchase to exchange or return, unless noted in our exceptions. You can return items in-store, for free by mail, or via a scheduled pickup from your home.”.
Should I refund after the buyer return the item?
After you authorize a return request, we strongly advise that you wait until you receive the item back from the buyer before you issue a refund. If you allow the buyer to keep or discard the item, you would issue the refund without waiting for the return. If the buyer returns the item to you damaged, or in a condition that is different from the ...
Can you return custom furniture?
began serving the area with wallpaper, paint, small appliances and furniture in downtown Mount Carmel. After outgrowing that location in 1980 and moving to a much larger store in downtown Kulpmont, the store once again will expand and return to Mount Carmel.
What is your return policy for mattresses?
The Types of Mattress Return Policies
- Full Refund Policy. The first type is the full refund policy, which means that if you change your mind about your mattress and decide to not keep it – even ...
- Partial Refund Policy. Second there is the partial refund policy, which means that you will get a percentage of your money back and not 100%.
- Exchanges. ...
Can you return furniture Home furniture?
Refunds, less a 10% restocking fee, may be allowed within 48 hours of pickup or delivery of merchandise. Refunds will be issued within 15 working days in the form of a check unless originally purchased with a credit card or financing.
Can you return a couch?
Fortunately, despite what the retailer may try to tell you, you can still send the faulty sofa back. Under the Sale of Goods legislation, a retailer has a responsibility to provide you with goods of a certain standard of quality and durability.
Can furniture stores charge a restocking fee?
You may be charged a restocking fee on returns—typically between 10 and 20 percent of a product's sale price. Also, stores might not refund a customer's original delivery fees. This depends on the reason for your return.
How do I return a couch package?
1:092:32Packing Sofa - YouTubeYouTubeStart of suggested clipEnd of suggested clipCover the couch in sections with the packing blankets taping. Around each one to keep it snug andMoreCover the couch in sections with the packing blankets taping. Around each one to keep it snug and secure. Once you have the couch covered you'll be ready to take it to the truck.
Can I return assembled furniture?
It is safe to say that attempting to return partially assembled furniture is a bad idea. And if you are planning to return fully assembled items, make sure they are in tip-top condition and that you are not missing any pieces.
What percentage of furniture is returned?
“Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online,” David Sobie, co-founder and CEO of Happy Returns told CNBC.
How do I avoid restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I cancel furniture order before delivery?
Make it clear that you need the goods by a certain date, or for a service to start or finish by a set date. If the retailer does not deliver by then, you'll be legally entitled to cancel your order and demand a refund for a deposit or the cancellation of any credit agreements.
What is the restocking fee?
A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
Can you ship furniture through USPS?
USPS can ship boxes up to 108 inches long with a combined length and girth of 130 inches. However, USPS Retail Ground service has a weight limit of 70 pounds. You may be able to ship smaller and lighter items through regular FedEx, UPS, and USPS ground shipping. You can even ship furniture overnight with FedEx and UPS.
How long can you keep a couch?
Sofas: Consider replacing your sofa before the seats start sagging to the point of not supporting you, the fabric has become stained and worn, and the frame is breaking down or squeaking. How long should a couch last? On average, a typical sofa lasts between 7 and 15 years.
Can I return a couch to Costco after a year?
Easy returns at Costco. If you are not satisfied with your piece, you can return furniture even after a year with limited exceptions. No hassle and full refund. At Costco, you can purchase furniture online too, and they do provide delivery on online transactions, but the prices can vary.
Can I return an old couch to Costco?
Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com. Accepted payment methods differ online and in the warehouse.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can you return built furniture to Costco?
We ask that you return the merchandise: within thirty (30) days of purchase; in the original packaging; with a Costco receipt.
How long does it take to get a refund from a mattress?
Refunds will be issued within 15 working days in the form of a check unless originally purchased with a credit card or financing. Mattresses, Adjustable Bases, and Foundations. Each mattress, foundation, adjustable base, or box spring may have its own limited warranty by the manufacturer.
Can you exchange a floor sample?
No exchanges, returns, refunds, or warranties are given on any "as-is" or floor sample merchandise. Commercial Purchases. No warranty or exchanges will be offered on any merchandise that is purchased for commercial use or purchased on a commercial account.
Does Home Furniture Plus have a warranty?
Home Furniture Plus Bedding does not offer a warranty on accessories. Returns or exchanges on accessories may be allowed within 48 hours of pickup or delivery of merchandise. Accessories are defined as, but not limited to: lamps, mirrors, pictures, rugs, decorative pieces for tables, etc. Labor and Service Call Charges.
Is mold covered under Home Furniture Plus?
Manufacturer's warranty and restrictions will supersede any Home Furniture Plus Bedding policies. Mold and mildew are not covered under warranty.
Is Home Furniture Plus bedding responsible for damage?
NO exceptions. Merchandise must be inspected by the customer or recipient prior to picking up and leaving Home Furniture Plus Bedding properties. Home Furniture Plus Bedding is not responsible for any damage or defect caused by transportation of the item (s).
Return Policy & Information
Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, we will assist you in resolving the issue with the highest level of customer service.
To return an item using our Standard Return Policy
Please email customerservice@homefurnitureandpatio.com ;and include your original order number, what product (s) you are returning, and your name. Or call us at (888) 436-9500. After processing your request, we will email you an RMA number and a return address.
What If My Order Arrives Damaged?
Our products are well-packaged to withstand damage during shipping. Please open and inspect all packages immediately upon receipt even if the package looks to be in good condition. We double-box many items, and refuse to carry products that are easily damaged during shipping. If an item looks damaged or parts are missing, please notify us.
What is a finish category?
Finish categories are provided as a general means to assist in narrowing down product choices. Home Living Furniture does not, nor its vendors, guarantee exact finish on any product. If an exact finish is required, please send an email to Sales to request a wood sample, if one is available, before making a purchase.
Can you return a non-defective item?
No returns are allowed on non-defective items. Refunds on non-defective items will equal the purchase price minus a 30% restocking fee, minus the shipping charges that we paid for delivery to you and back to us. These "real" shipping costs are deducted from refunds for non-defective returns.
How long does it take to return an Ashley furniture?
As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. Opened or used product is not returnable. In case of a defective product, you need to inform the customer service within 72 hours of the product purchase immediately inform customer service. Returns are not excepted by the company after 30 days.
How long does it take for Ashley Furniture to refund?
If you return your item online or via store, it can take up to 7-10 business days for the refund to be processed to your original form of payment. Type of payment.
How long does it take for Ashley to refund a credit card?
7-10 days. Ashley will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable. Cash. 7-10 days. Will be refunded via cash, only if accompanied with the receipt. PayPal. 7-10 days. PayPal account.
How long does it take to get a refund for a return?
Any return without a receipt or packing slip or after 180 days of purchase, the refund you will get will be the lowest sale price offered in the last 60 days.
How to return a target product?
When you know your target store to return your product, pack your product in the original packing. Accompany your product with an original slip. Store personnel will help you in processing your return. Your refund will be immediately processed to your original form of payment.
Where is Ashley Furniture located?
Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. Ashley Furniture operates 700 Ashley Furniture stores and also sells through independent channels. Have you purchased any furniture from the company but you are not satisfied with the furniture, ...
What to do before returning a product?
Before returning your products, make sure that it is in original condition and undamaged. Here are some easy steps to go through, if one wants to return the merchandise by paying a visit to the nearest store:
