Full Answer
Can I cancel my Huion order and get a refund?
If you purchased an item from Huion official site and would like to cancel your order before it’s shipped, 8% restocking fee will be borne by you, please be informed. For the promotional event “Free Shipping Promotion”, you can only apply for shipment refund (if you have already paid for it) within 3 days after you place your order.
How long do I have to request a return/refund?
You have 30 days (from date of purchase) to request a return/refund. You need to request a return in 7 calendar days past the maximum estimated delivery date OR 30 days from the order date, whichever is later. That is to say, you will have at least 7 days to request a return if there's a product quality problem. Return without quality issues
What is the return policy for online orders?
There are two possible reasons for a return: Every online customer has the right to return their purchase within 30 days of the product's arrival. When you contact us about your return, please provide the date of delivery.
What is Huion's product warranty?
Huion has brought advanced technology, refined design and high quality tablets to the global market to help people develop and enjoy the expression of imagination and inspiration. With the warranty statement, we hope all Huion users can enjoy the one year product protection plan and feel reassured to choose Huion again.
Can you return a Huion tablet?
You can request our Return & Refund Service: Within 7 calendar days of receiving a product (or 30 days from date of purchase) if the product has no manufacturing defect, and is still in new or like-new condition.
Is Huion a Chinese company?
HUION (Chinese: 绘王; pinyin: Huìwáng) is a China-based drawing tablet brand founded on 12 March 2011 by Henry Xu. It provides drawing tablets, light pads, and pen displays, for beginners and professionals.
Is Wacom or Huion better?
Whilst Huion provide excellent value for money and in many ways perform just as well as Wacom products, Wacom outperforms them when it comes to the build quality, stylus and manufacture support. And for those that can afford it, Wacom wins every time.
Is Huion long lasting?
Although Huion don't offer an average life expectancy for their individual tablets, from reports that we have seen from the community, the average Huion drawing tablet tends to last for at least five years with many still working for years after that.
Is XP-Pen better than Huion?
XP-Pen vs Huion: Our verdict Ultimately, the main thing to remember is that both XP-Pen and Huion produce fantastic drawing tablets with great styluses. There's no wrong answer in the question of XP-Pen vs Huion – it's just about figuring out your preferences and what will best suit your art.
What company owns Huion?
Shenzhen Huion Animation Technology Co., LtdShenzhen Huion Animation Technology Co., Ltd.
Is Wacom a Chinese company?
Wacom Co., Ltd. (株式会社ワコム, Kabushiki gaisha Wakomu) (/ˈwɑːkəm/) is a Japanese company headquartered in Kazo, Saitama, Japan, that specializes in graphics tablets and related products.
Which drawing tablet brand is best?
Best Drawing Tablet Overall: Wacom Intous Pro PTH860 (Large)Best Value Drawing Tablet: One By Wacom (Medium)Best Drawing Tablet With A Large Display: XP-PEN Artist 24 Pro.Best Drawing Tablet Without A Built-In Display: Xencelabls Pen Tablet (Medium)Best Premium Drawing Tablet: Huion Kamas Pro 24.More items...•
Are Huion any good?
Huion tablets are priced very reasonably for the performance that you get. That makes them an excellent choice for beginners or occasional use. Wacom's are typically around 2X to 3X the price. Above, I pointed out some areas where the Wacom is better such as their pens, wireless, multitouch, and customer service.
How long does Huion pen tip last?
In Short. You won't need to change your pen nib a lot, it should be good for about 2 to 3 years, depending on the use you give it. If you feel it's starting to scratch your drawing tablet, try and sand it a bit or just change it for a new nib.
How long does a Huion pen last?
How long does a Huion pen last? A Huion pen lasts for around two to three years if it is used without much stress.
Is Wacom still the best?
Wacom is still the best brand of drawing tablets, but keep an eye on the less expensive alternatives.
Is Wacom a Chinese company?
Wacom Co., Ltd. (株式会社ワコム, Kabushiki gaisha Wakomu) (/ˈwɑːkəm/) is a Japanese company headquartered in Kazo, Saitama, Japan, that specializes in graphics tablets and related products.
Is XP-pen a Chinese company?
XP-PEN is a Japanese-Chinese graphics tablet developing and distributing company. It was founded in Japan in 2005 and began its research and development of graphic tablets. In 2008 they established an office in Taiwan. In 2015, XP-Pen Technology Co.
Which country is Wacom from?
JapanAbout Wacom Founded in 1983, Wacom is a global company based in Japan (Tokyo Stock Exchange 6727) with subsidiaries and affiliate offices around the world to support marketing and distribution in over 150 countries.
What country is XP-pen made in?
Headquartered in Shenzhen, China, XPPen boasts 6 overseas subsidiaries(branches) and more than 50 agents, covering over 130 countries and regions with its products.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping returns
To return your product, you should mail your product to: {physical address}.
