- Manufacturer Refurbished Products: 180 days from the date the products have been purchased
- Consumer products: one (1) year from the date the products have been purchased
- Jabra Steel: five (5) years from the date the products have been purchased
Full Answer
What is the Jabra money back guarantee?
The Jabra store offers a 100-day money back guarantee, which starts from the date the product is shipped. To utilize this guarantee, contact Jabra Support within this 100-day period and provide us with your order number. You will be provided with a prepaid label for the return.
How long is the warranty on Jabra products?
A limited one-year warranty applies to all Jabra consumer products purchased from an authorized reseller.
How do I return or exchange my Jabra product?
You will be provided with a prepaid label for the return. If you purchased from one of Jabra’s online marketplaces (eBay, Amazon, etc.), you will need to initiate the refund request from within your account on that marketplace portal.
How do I cancel my Jabra order?
Once an order is placed, we can attempt to cancel if it still has not started the shipping process. You may request your order to be cancelled yourself on the same day the order was placed by calling Jabra Support at 800-327-2230.
What is Jabra return policy?
The Jabra store offers a 100-day money back guarantee, which starts from the date the product is shipped. To utilize this guarantee, contact Jabra Support within this 100-day period and provide us with your order number. Not applicable to marketplace orders. You will be provided with a prepaid label for the return.
What is the warranty on Jabra?
GN's limited one (1) year and limited two (2) year warranties apply from the date of purchase (“Warranty Period”), with proof of purchase from an authorized reseller. The two (2) year Limited Warranty further requires that the product is registered with Jabra through the complimentary Jabra Sound+ application.
Can I return Jabra 75t?
If you purchased your Jabra Elite Active 75t from Best Buy, you will need to follow their return policy. Normally, Best Buy offers a 14-day return window from the date of purchase, but we recommend double-checking with them. Jabra offers a 30-day return window for all devices purchased directly from the Jabra website.
How do I claim my Jabra warranty?
The process to claim a warranty for each brand is different. For Jabra, it's required that you get in touch with them directly. As long as you have your invoice which serves as your proof of purchase, any Jabra service center that services headphones should be in a position to fulfill your warranty claim request.
Can Jabra headset be repaired?
Jabra offers 1 Year Limited Warranty on its products under which any product found with manufacturing defects will be repaired/ replaced by the authorized service centers.
How do I fix my Jabra Bluetooth?
Take the earbuds out of the charging case and ensure they are turned on. Simultaneously press and hold (approximately 10 seconds) the Right and Left buttons until the LEDs briefly flash purple (note that the LED on the right earbud will flash blue repeatedly before it flashes purple). The earbuds have now been reset.
Can you return wireless earbuds?
You have the right to return an item if it's defective. So it's necessary to check for defects right away once you receive it. If it's not in good condition, take a photo so you'll have a copy of the damaged product. For headphones, you must be able to check if it's working.
Can you return Earpods?
Answer: A: Generally, you can make returns within 14 days for any reason.
Can you return Airpods?
You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
How do I know if my Jabra is under warranty?
To check the warranty status of your Jabra product, simply enter the serial number within the Warranty Checker window. If you don't know where to find the serial number, the site has a click-through link: "How to Locate a Serial Number." Next, select from the choices of Headsets, Speakerphones, or Accessories.
How long do Jabra headphones last?
You can get up to 5.5 hours on a single charge with ANC (Active Noise Cancellation) on, with a total charge of up to 25 hours with the charging case. If you use the earbuds without ANC and HearThrough, you will get even more battery, with up to 7 hours in the earbuds and a total of 31 hours with the charging case.
How do I fix my Jabra headset?
Fixes to try:Scan and repair your audio driver.Check the sound settings.Reset the Jabra headset and connection.Check for damaged system files.Update the firmware.
How do I know if my Jabra is under warranty?
To check the warranty status of your Jabra product, simply enter the serial number within the Warranty Checker window. If you don't know where to find the serial number, the site has a click-through link: "How to Locate a Serial Number." Next, select from the choices of Headsets, Speakerphones, or Accessories.
Why is my left Jabra not working?
Ensure the earbuds are paired and connected with your mobile device. Place the left earbud in the charging case and keep the lid open. Wait for the LED on the left earbud to flash red while it is still in the charging case. If the LED does not flash red, try cleaning the pins and poles on the charging case.
How do I fix my Jabra headset?
Fixes to try:Scan and repair your audio driver.Check the sound settings.Reset the Jabra headset and connection.Check for damaged system files.Update the firmware.
How do I claim warranty?
To claim a warranty, you have to contact the company. Usually, you can claim a warranty over the phone, on the website, or through email. Some companies will allow customers to visit an outlet and claim a warranty in person.
How long is Jabra warranty?
/ GN Audio A/S (“GN”) warrants this product to be free from defects in materials and workmanship (subject to the terms set forth below) for a period of one (1) year from the date of purchase from an authorized reseller.
Can GN repair a defective product?
During the Warranty Period, GN will repair or replace (at GN’s sole discretion) the product or any defective parts (“Warranty Service”). If repair or replacement is not commercially practicable or cannot be carried out in a timely manner, GN may choose to refund to you the purchase price paid for the affected product.
Does the warranty on Bluetooth affect your rights?
The Warranty does not affect your legal statutory rights under your applicable national or local laws. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by GN is under license. Other trademarks and trade names are those of their respective owners.
Does GN warranty apply to open box?
The warranty provided by GN in this statement applies only to products purchased for use, and not for resale. It does not apply to open box purchases, which are sold “as is” and without any warranty. Specifically exempt from warranty are limited-life consumable components subject to normal wear and tear, such as microphone windscreens, ear cushions, modular plugs, ear tips, decorative finishes, batteries, and other accessories. This Warranty is invalid if the factory-applied serial number, date code label, or product label has been altered or removed from the product. This Warranty does not cover defects or damages that result from: (a) improper storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the product or accessories for commercial purposes or subjecting the product or accessories to abnormal usage or conditions; or (d) other acts which are not the fault of GN. This Warranty does not cover damage due to improper operation, maintenance or installation, or attempted repair by anyone other than GN or a GN dealer which is authorized to do GN warranty work. Any unauthorized repairs will void this Warranty. This Warranty does not cover defects or damages that result from the use of non-GN branded or certified products, accessories, or other peripheral equipment, nor does this Warranty apply to products which have not been charged for six (6) months. If the battery in a product has not been charged for a period of six (6) months, the product might not function or regain its full potential and long-term performance. GN does not offer any warranty for such performance.
What is GN warranty?
GN Audio (“GN”) warrants to the end-user purchasing the product from an authorized distributor or authorized reseller (“GN Partner”), that the product shall be free from defects in materials and workmanship subject to the terms set forth below (“Warranty”) for a limited period (“Warranty Period”) as follows:
Does GN offer warranty?
GN does not offer any warranty for such performance. It is the end-user’s responsibility to operate and care for the product in accordance with the instructions and specifications supplied with the product. Repairs resulting from failure to do so are not covered by the Warranty.
Is a consumable component exempt from warranty?
Consumable components and accessories exempt from Warranty. Limited-life consumable components and accessories, that are subject to normal wear and tear are exempt from Warranty, unless they are found to be defective or broken upon purchase of the product. This includes among others:
Hey. I think I've got some earwax inside my elite 65t. My right earbud has a very low sound as compared to left. How to remove junk without damaging the speakers?! The earwax is touching the speaker
Hey. I think I've got some earwax inside my elite 65t. My right earbud has a very low sound as compared to left. How to remove junk without damaging the speakers?! The earwax is touching the speaker.
Left earbud volume is significantly lower, to the point of almost being silent
About 2 days ago the left earbud on my 75t elite active headphones went pretty much silent. I followed all the steps ive seen online to do a soft reset, redownload the language assistant, cleaning the charging pins, cleaning the buds themselves, and nothing has worked.
Left earbud goes silent when I turn my head
Has anyone ever encountered this? I’m on the treadmill and my Jabra Elite left earbud goes silent whenever I turn my head left or right. It immediately comes back on then I return my head to a forward orientation.
Are the Elite Active 75T really that bad?
I've been looking to buy a pair of bluetooth headphones to replace my Powerbeats Pros that are on their way out and the Active 75T look great.. at least on paper. I'm seeing a TON of complaints about them.. Are they really that bad? I use my Pros for 6-10 mile runs nearly every day, the gym, at home, and at work.
Best tips for 85t?
I've read that people have recommended misodiko, spinfit and diofit. Anyone try these? I wish there were official tips as only the smallest Jabra ones fit but I want even smaller for a snug fit when running.
Best headphones for OUTDOOR calls (that filters out wind noise from the microphone)?
Hi, I walk a lot every morning, in a city, and I use that time to make phone calls, record some videos messages, or attend zoom meetings, but also to listen to podcasts and music.
Elite Active 75T left earbud intermittent connectivity issues
I was wondering if anyone encountered the Issue i'm facing for some time-
