ikea furniture return policy

by Miss Maribel Mitchell Published 2 years ago Updated 1 year ago

Is IKEA furniture really that bad?

Over the years, Ikea products have been criticized for their poor quality and shoddy craftsmanship, which have resulted in allergic reactions, malfunctions, and in some cases, even tragic injuries. All told, it’s enough to make even the most avid Ikea shopper think twice before buying certain products at the store.

Does IKEA take back old furniture?

Does IKEA Take Old Beds & Sofas Back? IKEA will remove any old furniture that you have and recycle them at their designated facilities. If you have bought a new bed you can swap your old bed frame or mattress with IKEA movers or their assigned movers that have been hired by IKEA to help you.

Does IKEA accept returns on assembled furniture?

The only way you can return assembled furniture is to bring it to your local IKEA store. Then, depending on the type of return you are planning to do, you will need: You need your government-issued photo ID: no returns are accepted if you cant provide a valid ID.

Does IKEA sell quality furniture?

The quality of Ikea furniture is generally good. There have been several recalls over the years but if you assemble the pieces correctly they generally last as long as other furniture brands in the same price range. 1) Do Your Research! 3) Quality Check When Buying! Wrapping It Up!


Can you return IKEA furniture after you built it?

Yes, you can return them all. This means you have nothing to lose when buying something that's already assembled and marked down. Take it home, try it out, and if you don't like it, just return it to the IKEA warehouse for a full refund.

Can you return opened IKEA furniture?

It's OK to change your mind! If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.

Do you have to disassemble IKEA furniture to return it?

Do I Need To Disassemble IKEA Furniture Before Returning It? No, you do not need to disassemble IKEA furniture back into flatpack form to return it. According to the IKEA return policy, they will accept all assembled furniture items as long as it is in good condition and within 365 days of purchase.

Can I return to IKEA without box?

You have 180 days to return opened items. As long as you have your receipt, you have about six months to return opened items to IKEA. You can even make returns without the original packaging. Just make sure your product isn't dirty, stained or damaged.

Can I return assembled furniture to IKEA UK?

All items must be returned clean, unmodified and in good, resalable condition. If a product is returned not fully and correctly assembled to IKEA's satisfaction, we will not be able to provide an offer.

Can you return damaged items to IKEA?

Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.

How do I return something to IKEA?

Things to note: IKEA returns, IKEA refunds and IKEA exchangesWhen you return anything, please bring your receipt.​​We issue refunds in the payment form used to buy the product. ... More than 365 days since you bought your product?More items...

Can you disassemble and reassemble IKEA furniture?

IKEA screws, dowels, and other assembly pieces can get a little weaker after being assembled, disassembled, and reassembled again. To avoid this, be very careful when you're taking your IKEA furniture apart.

Can you return damaged items to IKEA?

Regardless of your issue, you can always visit your local IKEA store and we will find a solution for you. If your item is damaged, bring you damaged item and proof of purchase. If you are missing an item, bring you order confirmation.

Can you return assembled furniture to IKEA Reddit?

So yes you can return it assembled.

Can I return to any IKEA store?

In-store exchanges Exchange items at any IKEA store by bringing your merchandise, photo ID, receipt (or online order confirmation) and the card you used for the purchase.

Will IKEA replace broken parts?

If one of your small pieces is damaged, IKEA will supply you with a replacement free of charge.

365 days to change your mind

We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.

Love it or exchange it

It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.

How long does it take to return an IKEA product?

You can return or exchange the purchased products within 90 days. (IKEA Family members can return products within 365 days if IKEA Family card was used on purchase.)

How long does it take to get a refund from Ikea?

You may also return open products within 180 days, with your proof of purchase, for a full refund.

What happens if a promotional item is not returned?

Promotional Terms & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.

How long does it take to exchange a mattress?

Mattress purchases may be exchanged for another mattress one time within 90 days.

How to return a product at a Purchace?

To return your purchase, we ask you to to fill in the product return form in advance, print it out and bring it with you when returning your purchace in our Pick-up and ordering point. You can find the product return form here. If you do not have the opportunity to print, you can also fill in the form on the spot. For that we ask you to prepare the following information: customer’s name, order number, product article number, customer’s bank account number.

Does Ikea accept returns?

IKEA do not accept returns on plants, cut fabric, custom countertops and as-is products.  We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged.

Can I get a refund from Ikea if my item is damaged?

What should I do if my item is damaged? If only one part from your product is damaged, we may be able to ship replacement parts from one of our stores. For the quickest resolution, we recommend visiting an IKEA store with the damaged product or part (s) along with your order confirmation or receipt. If you’re unable to do so, please contact the IKEA US Customer Support Center at 1-888-888-4532.

Save time with your in-store return

The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store or via the IKEA website in Australia. This includes any purchases made via phone.

How to return

Return to any IKEA store (excluding IKEA planning studios) for free 7 days a week.

Mattress exchange policy

Exchange your mattress or mattress pad once within 365 days of your original purchase if you don’t love it.

Good to know

Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product at the time of purchase), wrongly described, different from a sample shown to you, or does not perform the function.

How long do you have to return a check after 365 days?

Unfortunately, you don’t have any return options after 365 days.

How many times can you exchange a mattress?

You’ll have to exchange it for another mattress and you can only do this once within a 365-day window.

What to do if they can't find your purchase?

If they’re unable to find any trace of your purchase, ask that they issue you a merchandise credit for the lowest selling price within the past 365 calendar days. They often will if you’re polite.

Is Ikea a return policy?

IKEA has been the world’s largest furniture maker since 2008. The liberal IKEA return policy is no doubt a big part of their popularity among shoppers. But as with any return policy, there are always some nuisances that aren’t answered on the company’s website and typically require a phone call to the store.

Does Ikea take used items back?

From what I’ve read online, IKEA is fairly generous in what they term as “used” and “salable” and will take most items back without a hassle.

Do I need to contact IKEA to return an item?

I was told by an IKEA representative that the “purchase holder will need to contact IKEA or take the item back to the store as they have purchased the item.”

Do you keep a packing slip for return?

Be sure to keep your online receipt or packing slip to make the return go smoothly.

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