ikea return policy online orders

by Dr. Darron Denesik DDS Published 2 years ago Updated 1 year ago

Can I return IKEA online order to store?

Exchange items at any IKEA store by bringing your merchandise, photo ID, receipt (or online order confirmation) and the card you used for the purchase.

Can you return something you ordered online?

Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.

Does IKEA charge return shipping?

IKEA will not assume transport charges for any items returned. address the package to ship to your nearest IKEA store location. on 'Find an IKEA Store' at the very bottom of our homepage, enter your ZIP code, then click on 'Get Directions'.

Can you return open items to IKEA?

It's OK to change your mind! If you're not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund. You may also return open products within 180 days, with your proof of purchase, for a full refund.

How do I send a return package?

0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.

Do I have to pay postage to return goods bought online?

You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.

How do I return a heavy item to IKEA?

You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.

How much is IKEA return pickup?

We charge our standard delivery fee $99 for all returns plus 20% of the value of the merchandise that's being returned.

When did IKEA change their return policy?

I just noticed the US return policy was changed effective October 22, 2020. The IKEA US website states that new & unopened products can be returned within 365 days. Open products must be returned within 180 days.

Does IKEA accept returns on assembled furniture?

Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.

Can I return IKEA without package?

You have 180 days to return opened items. As long as you have your receipt, you have about six months to return opened items to IKEA. You can even make returns without the original packaging. Just make sure your product isn't dirty, stained or damaged.

Can I return IKEA furniture without packaging?

IKEA accepts returns without the original packaging within 180 days of purchase provided the item is complete and in good condition. Valid photo ID and proof of purchase are required. Typically, a full refund is given for returned items if they are in good condition even if the original packaging is missing.

How long do you have to return an online purchase?

When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.

Can you return online orders in store Walmart?

How To Return an Item You Bought Online. If you buy something through, you can return it to a Walmart store or by mail. Either way, you can start the return process online at Alternatively, you can enter your order number at

Is it illegal to return used items?

Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).

How do I return a package to UPS?

You've got three options to get it to UPS:We can come to you (for an additional fee) Schedule a pickup.Drop it off at a UPS location. Be sure to bring your identification.Hand the labeled package to your friendly neighborhood driver.

365 days to change your mind

We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.

Love it or exchange it

It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.

Save time with your in-store return

The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store or via the IKEA website in Australia. This includes any purchases made via phone.

How to return

Return to any IKEA store (excluding IKEA planning studios) for free 7 days a week.

Mattress exchange policy

Exchange your mattress or mattress pad once within 365 days of your original purchase if you don’t love it.

Good to know

Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product at the time of purchase), wrongly described, different from a sample shown to you, or does not perform the function.

Can I Return Washed Bedding?

From the comments, it seems you can return washed items as someone returned washed cushions without a problem.

What About Returning Online Purchases?

When buying items from the IKEA website, your return options are slightly different.

It's OK to change your mind

It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase, you can return it within 365 days, together with proof of purchase, for a full refund. Refunds will be made in the same form of payment originally used to make the purchase.

Love it or exchange it

When it comes to mattresses, we offer something special. It is important to us that you love your new mattress. So, if after a while you discover that it is too firm or too soft, just bring back the mattress and try out a new one. There's no rush. Provided the goods are not found by IKEA to be dirty, marked, damaged, or abused.

No-nonsense return policy

Return the unassembled item in its original packaging within 365 days, together with your receipt for either an exchange or a full refund.

How long does it take to return an item to Ikea?

IKEA Return Policy offers a 365- days return window to its US customers. Yes, you read it right! You can return your IKEA items within a year subject to some basic terms and conditions.

How to exchange an IKEA product?

If you want to exchange your IKEA product, bring it along with a photo ID, and the sales receipt to your nearest IKEA store. Contact by calling 1-888-434-4532 or fill this form to start the exchange process.

What is the IKEA phone number?

What is the IKEA Customer Support Number?#N#You can call Customer Service at 1-888-888-4532 from Sunday – Monday from 9 AM to 10 PM EST. In the case of business and kitchen sales, the timings are 9 AM to 9 PM.

How to contact Ikea for pickup?

For arranging a truck you can contact 1-888-434-4532.

How to return merchandise through mail?

Follow the below steps for return through mail: Step-1: Put your merchandise along with the purchase receipt in the packing box. It is good to pack items in the original packaging but no issues if you don’t have it. You can provide own packaging.

How many stores does Swedish furniture have?

The Swedish furniture behemoth entered the US in 1985 and currently operates 37 stores across the country. It fulfills almost every furnishing need of its customers beginning from living room furniture to mattresses and bedroom furniture.

Is IKEA a no nonsense return policy?

IKEA calls its return policy a ‘ No-nonsense return policy ’ which means it is a simple, much hass le-free policy that supports its consumers. As IKEA says “ It’s OK to change your mind! ” If you are not fully satisfied with your purchase, just bring the merchandise to IKEA within 365 days along with a proof of purchase, ...

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