When do you have to place an order for express delivery?
If you have chosen standard delivery you must place your order before 12:00 PM EST for your order to be processed the same day. If you have chosen express delivery you must place your order before 12:00 PM EST. If you place your order after these cutoff times, your order will be processed the next day.
Can I return items to Intimissimi?
Yes, you can always change your mind on intimissimi.com and return them free of charge. The returned items must be sent back using the pre-paid label you received with your order. Please send all items back in a single shipment. The refund will be made using the payment method chosen for the online purchase.
How long does Gucci return?
The company includes a pre-paid label in every package. Items can be returned up to 30 days, but beauty products must be returned within 10 days. It’s important to create a policy that fits each of your product categories.
How long can you return a product?
Don’t have different allowances for different products. You might choose a 30-day, 60-day, or even a 90-day return window.
What is the difference between ecommerce returns and exchanges?
There are different types of returns. Exchange – With an exchange, the customer will return one item in exchange for another item, or the same item in a different color or size.
How to save time on customer returns?
Have customers print their own return labels. To save time on customer returns, you should make it easy for customers to print their own return shipping labels. Include this as part of the flow in your returns portal, and you’ll drastically reduce how often customers contact your support team about returns.
What is return policy in ecommerce?
How to write an ecommerce return policy that fits your business. Your return policy is a mutually beneficial document for you and your customers. It helps your customers make informed buying decisions and know how to initiate returns if allowed.
How much does Armani charge for returns?
In their return policy, Armani clearly states the process and the cost. In the US, for example, returns will be processed at a flat rate fee of $5.00 per order. Each order comes with a pre-paid label.
What is the average return rate for food items?
Food items: 7%. On average, return rates for all products tend to be around 15 to 30% in the US, with clothing heavily skewing that rate. In Europe, clothing gets far more returns as well. If you can’t find a specific benchmark for your product category, you could use that as a general benchmark.
