Full Answer
How much is Jacadi Club gift voucher?
For each child attached to the household (child residing at the same address as the Beneficiary) and of whom the Beneficiary is the parent or guardian or whose Beneficiary acknowledges having had the Beneficiary's authorisation, membership of The Jacadi Club entitles the Beneficiary to a birthday gift voucher of fifteen (15) USD from the child's first to twelfth birthday inclusive.
How to return a Jacadi order?
To request a store return, bring your order packing slip, a print-out of your electronic receipt (available in “My Order” in your account) or a copy of your email confirmation to one of our participating US Jacadi locations (excluding: All Bloomingdale’s, Arcadia CA, Costa Mesa CA, Scottsdale AZ locations). The shop team will either offer you an exchange for equal or greater value or refund you the price of the returned item (s) the prices stated on your purchase (discount taken into account) and taxes associated with this item but excluding any shipping charges. If you wish to exchange your item (s) for a more expensive product, you will be able to pay the difference in the payment method of your choice. If you wish to be refunded, your refund will be credited back to the same method of payment used to make the original purchase on the website once the returned products are received and passed our quality insurance inspection. You will receive an email indicating the return has been processed. It will take up to 5 day working days for the refunded funds to show on your statement. Once processed the return will be showing in your Jacadi account under “My Orders & Returns.”
How long does it take to return a Jacadi item?
In the event that you received a different item from what you initially ordered (different size or color) or the order received is otherwise defective, you may return the merchandise following the general return provisions listed above in section 9-a within 30 days for a full refund including all shipping costs. Note that this does not apply if Jacadi correctly delivered to you the size ordered, but this size did not fit as expected. In this case, you may return this for a refund of the purchase price excluding original shipping costs or exchange your item (s) in one of the participating Jacadi boutiques as detailed above in section 9-a. In case of a defective item, if the defect is shown to be a manufacturer's defect, you have up to 90 days to return the item.
How much is Jacadi Club membership?
The annual membership fee for the loyalty program is eight (8) US Dollars. This price is subject to change. Membership cannot be paid by Club vouchers or gift cards and is non-refundable. Membership in The Jacadi Club is available at all Jacadi stores in the United States (excluding Santa Anita and Costa Mesa franchise stores) and on www.jacadi.us .
How long does it take to get a Club Rewards voucher?
When the 300 points threshold is reached, a Club voucher worth fifteen (15) USD is sent to the Beneficiary, within 48 hours, and can be used within three (3) months from its date of issue, time being of the essence. Failure to use the points within the three (3) month period shall cause the points to be cancelled. Any excess points earned will be accumulated with subsequent purchases. The points balance can be consulted on request directly in the store, on the website in the My Account / My Club Rewards area or by consulting the sales receipt for the last purchase made.
What happens if a provision of these Terms is invalid?
If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
Does Jacadi have a loyalty program?
The Beneficiary acknowledges having read and accepted the general conditions of membership and use of the Jacadi loyalty program. These terms and conditions are available on the website www.jacadi.us. Jacadi reserves the right to modify at any time the general terms and conditions of use of its loyalty program and/or promotional offers linked to the loyalty program, or to terminate it. Should any rewards, rights or compensatory item not have been redeemed prior to an event of termination or applicable modification, a member shall not have a right to any compensation whatsoever. Points accruing under the loyalty program have no cash value and may not be transferred.
