Full Answer
How do I return an item to Jackery?
To return an item, please contact us via phone number 888-502-2236or email hello@jackery.com during our normal business hours. In order to return your product under the 30-day return policy, please check that: You have purchased the product directly from Jackery.com.
How do I return my product under the 30-day return policy?
In order to return your product under the 30-day return policy, please check that: You have purchased the product directly from Jackery.com. You contact Jackery and begin the return process within 30 days from the original shipment date.
What is the warranty on Jackery products?
Jackery Inc. warrants to the original consumer purchaser that the Jackery product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.
How do I contact Jackery customer support?
Customer Support : hello@jackery.com To obtain warranty service, contact our customer service team at hello@jackery.com. Jackery offers a 30-day money back guarantee for goods purchased directly from Jackery.com. We are confident that you will love your new Jackery product.
How do I return Jackery?
To return an item, please contact us via phone number 888-502-2236or email hello@jackery.com during our normal business hours. In order to return your product under the 30-day return policy, please check that: You have purchased the product directly from Jackery.com.
What is the lifespan of a Jackery?
2-3 yearsThe Jackery's battery is rated for 500 cycles. While that should last you 2-3 years on the road, it's also far less than standalone batteries (although it is exactly on par with many competitors, including Goal Zero). A typical AGM battery can last 1000 cycles.
Is the Jackery 1000 worth the money?
Jackery Explorer 1000 is mostly admired by the users for impressive build quality, impressive power efficiency, and compact form factor. These three traits make it an excellent solar generator for camping. For those who are looking for a solar generator for their RV, should definitely check out this one.
Does Jackery have good customer service?
Highly recommended and excellent customer service. I had an issue with one of their products but they resolved the problem quickly and to my full satisfaction. You find out what a company is really like from how it handles complaints and Jackery turned my negative experience into a positive one!
Is Jackery made by Honda?
The Jackery 290 is a Honda Official Licensed Product by Jackery. It provides outdoor enthusiasts with on-the-go power, giving them a way to power up their favorite devices. This portable power station is able to charge laptops, mobile phones, and tablets. It can also power up mini-fridges, TVs, and CPAP machines.
Can I leave my Jackery plugged in all the time?
Keeping the Jackery plugged into your wall will mean that it's always fully charged and ready for use. Jackery recommends that you discharge the Explorer 1000 every three months to keep the batteries in good shape.
Can Jackery 1000 run a refrigerator?
Fortunately, the Explorer 1000 can run a residential refrigerator that is rated at less than 1000W for up to 7 hours depending on conditions.
Can Jackery be used as UPS?
The Jackery isn't designed to act as a UPS. While that would work until the battery ran out, the Jackery is designed as a back up option or a portable camping option.
Is Jackery an American company?
Jackery, founded in California in 2012, is a pioneer of the solar generator industry and a global top-selling solar generator brand recognized by over 100 authorized media and organizations worldwide.
Is Jackery com legit?
Recently, we received a lot of customer's feedback that some fake stores are selling Jackery products. Thanks for the report. We'd like to remind our valued customers that Jackery only sells through the official website jackery.com, amazon.com and amazon.ca. Besides, any other stores are not authorized by Jackery.
Are Jackery power stations worth it?
The Jackery has given me that freedom and for $250, that's totally worth it to me. The Jackery 240 comes with a wall charger and a car cigarette lighter charger. So if needed, even when I'm driving I can charge my Jackery. A full charge from those outlets can take up to eight hours, which seems way too long to me.
Is Jackery a good product?
A few things that I really love about the Jackery Explorer 240: -It is extremely portable. It only weighs a few pounds and I can pick it up with 1 finger. Overall, this is an excellent product for tailgating and camping.
How long will a Jackery 500 last?
The life of power station batteries depends on its wattage, capacity, and what you're using it for. If you're looking to use a few basic things such as a small TV, a couple of lights, and charge your electronic devices, you're usually looking at around 4-8 hours of battery life.
How long does Portable Power Station last?
Lower-wattage teams can only provide roughly 10 hours of emergency power, whereas higher-wattage units can give several days of power. In addition, many contemporary battery capacity backup systems allow for solar panel charging, providing you with continuous charging alternatives during extended power outages.
Can Jackery battery be replaced?
In reality, as long as it has identical Voltage and similar capacity, it should work as a replacement. Also, I think the vast majority of people keep their Jackery Solar Generators fully charged, however, that is definitely NOT a good idea. Lithium Ion batteries are best kept at about 50% of full charge.
How long does Jackery 300 last?
Obviously, higher-draw devices will run down your 293Wh of reserves a lot faster than just charging your phone, but the display here makes it easy to keep an eye on consumption. Recharging is reasonably speedy, with AC power topping things off in about 4.5 hours (slightly longer for DC).
How long does it take for a free shipping order to be shipped?
Products shipped via free shipping service are normally delivered within 3-5 business days after placing the order. You have the options to choose faster shipping if you pay additional cost. Shipping Orders. Orders will be shipped within 3-5 business days after processing payment.
Does Jackery ship in separate packages?
Order (s) of various products may be delivered in separate shipments. All purchases through Jackery.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier. Order Cancellation.
