Return-Policy.org

jins return policy

by Dr. Maya Weissnat Published 2 years ago Updated 1 year ago
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How do I return JINS?

You can make a return or exchange with us for up to 30-days with your proof of purchase....ReturnsHold on to the box that came with your items.Contact our Customer Service at 1-800-960-6040 or contact us online. Please have your order number ready to go.We will email you a shipping label at no charge.

Is JINS good quality?

JINS Eyewear has an A- rating from the Better Business Bureau (BBB) and isn't BBB-accredited. Reviews on the JINS website are mostly favorable and report excellent customer service. Customers are satisfied with the fit and quality of their frames, noting that they're comfortable and lightweight, yet sturdy.

Can you return prescription glasses?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

What is JINS alternative fit?

"Alternative fit" frames sit better on lower nose bridges via larger nose pads to prevent the frames from sitting too low or slipping down the face.

Is JINS eyewear legit?

Yes, JINS Eyewear is a legit brand. Shipping may take a week or more, but you'll get high quality acetate frames and good lenses for an affordable price.

Where is JINS glasses from?

JapanJINS provides functional, innovative, and lightweight eyewear at an accessible price. Established 2001 in Japan.

What happens if I don't like my new glasses?

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

What if I am not happy with my prescription glasses?

Sometimes it can take a few days to get used to new glasses. If you have worn your specs for a few days and they are uncomfortable, return to the optical practice where you purchased the specs. Ask to speak to the registered dispensing optician who will be able to adjust your specs and make them more comfortable.

Why do I see blurry with my new glasses?

Until you adjust to your new prescription glasses, it might appear that your new glasses don't correct your vision as well as your old pair. This is completely normal. Most people find that it can take anywhere from 5 minutes to a few days to adjust to their new prescription glasses.

How do I know if I have a low bridge nose?

To know if you have a low nose bridge, we have a simple test. Look in the mirror, and use your finger to find the top of your nose bridge. Then, notice whether your finger sits above, in-line with, or below your pupils. If it is in-line, or below your pupils, this is an indication you have a low nose bridge!

What type of lens does jins use?

JINS offers a wide range of lens options including JINS SCREEN, prescription sunglasses, progressive, transition, and polarized lenses. Special orders may take up to one week.

Do I need low bridge fit?

What is a low bridge fit? A low bridge fit is required when the slope of the nose is either level with or underneath the pupils. If this applies to the bridge of your nose, the low bridge fit will help to stop your glasses falling or shifting onto your cheekbones.

Is JINS a Japanese brand?

JINS Philippines – JINS, the top Japanese eyewear brand, is now providing various types of glasses, spectacles, and sunglasses in the Philippines.

How long does JINS take to ship?

When completed, your new JINS glasses will be shipped to you. It may take 1-3 days in transit depending on your location.

What is JINS switch?

Description. Our bestselling JINS Switch frames are perfect if you are tired of constantly switching between your glasses and prescription sunglasses. This piece comes with a sunglasses plate that snaps onto the front of the frame with magnets.

Does JINS do lens replacement?

Yes! If you want new lenses for your optical glasses purchased from JINS, we'll gladly put new lenses into your old frames. For lens replacement pricing, please contact us at support@us.jins.com.

How to cancel a Jingus order?

– 6 p.m. PST Monday through Friday, or email us at customercare@jingus.com to request a cancellation. JING makes NO guarantee that we will be able to cancel your order. You can manage and track the order you placed online by contacting the JING customer care team at customercare@jingus.com. You will need your order number and email address. However, once the order begins processing in our system, we may not be able to amend it. Please take extra care when placing an order, as JING does not accept any changes on orders that have already been processed. By placing an order, you expressly agree to follow and abide by these terms.

Can you refund a worn item?

We will not refund any items that are worn, damaged, stained, scented, washed, or altered in any way. All items must have tags.

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