All items being returned must be in original condition, unworn and with original tags intact. JOHNNY WAS reserves the right to deny a return or refund if the merchandise does not meet the Return and Exchange Policy.
How do I return an online order to Johnny was?
To return an online order, simply click “Begin my Return” or log in to your Johnny Was account to start. All eligible online domestic orders can be returned free of charge through our online Returns Portal or to a Johnny Was Retail Location (excludes Johnny Was Outlets) for up to 30 days after delivery.
What is Johnnie-O's return policy?
We want you to be completely happy with your johnnie-O purchase – especially during the holiday season. Orders placed between 10/1/21 and 12/24/21 can be returned through 1/31/22 or within 60 days, whichever is later. All goods marked as ‘final sale’ will not be eligible for a return
What is Johnny was'return policy?
All items being returned must be in original condition, unworn and with original tags intact. JOHNNY WAS reserves the right to deny a return or refund if the merchandise does not meet the Return and Exchange Policy.
What is Johnny was's return policy for online orders?
All online returns will include a $10.00 shipping fee deducted from the total of your refund. We recommend you use a trackable and insured shipping method as JohnnyWas.com cannot accept responsibility for items not received or damaged in transit. For all other orders, please contact Customer Care.
What is Johnny's return policy?
We will gladly accept unworn, unwashed, unaltered or unused merchandise with tags intact purchased at full-price on johnnywas.com for return or exchange within 30 days of delivery. We do not accept returns for in-store purchases or 3rd party retailers. To see full policy, click here.
Does Johnny Was have free returns?
For exchange orders, return shipping fees can be waived by simply providing our Customer Care team with your new order number. Once we've received your return, we will refund the purchase amount to your original form of payment.
Does Johnny Was ship to Canada?
During major US holidays, international orders may take up to 5 business days to process....DELIVERY OPTIONS AVAILABLE TO CANADA.Standard ShippingCostEstimated Delivery TimeCanada$185-10 business days
Is Johnny was a luxury brand?
The Company was founded in 1987 by Eli Levite, an entrepreneur and design visionary, and has become a premiere brand in the women's “affordable luxury” apparel category.
Does Johnny was run large or small?
Johnny Was runs true to size. We suggest sizing up for more heavily embroidered pieces. Collections like the 3JWorkshop tend to run small as well.
Why is it called Johnny was?
Johnny Was, named after a Bob Marley song on the artist's 1976 chart-topping album, is proving a hit for its investor. The downtown-based apparel brand has quadrupled its annual revenue to about $200 million since downtown-based Endeavour Capital acquired the majority stake from founder Eli Levite in 2015.
What are free returns?
'Free returns' simply means that a retailer is not charging customers for making a return in the form of restocking fees. These are sometimes used to cover the cost of reconditioning or repackaging a product to get it ready for resale.
Why returning clothes is bad for the environment?
Returns are indisputably bad for the climate. Shipping things back and forth creates needless greenhouse gas emissions. Only 54% of all packaging gets recycled. And an estimated 5 billion pounds of returned goods end up in landfills each year.
SHIPPING
To ensure you get your gifts on time, our partner carriers recommend ordering as early as 12/15/21 for Domestic ground shipping. For more information on our Holiday Shipping, please visit our Shipping Page here.
ORDER STATUS
Johnny Was is committed to processing every order as quickly as possible. Once an order has been placed we are unable to modify or cancel the order. We advise you to follow the return instructions included in your package once delivered.
PROMOTIONS & DISCOUNTS
We love our community of customers and want them - and you - to take full advantage of the shopping benefits we offer. Sign up for the Johnny Was Newsletter to be included in receiving 20% off your first purchase with us.
RETURNS
We will gladly accept unworn, unwashed, unaltered or unused merchandise with tags intact purchased at full-price on johnnywas.com for return or exchange within 30 days of delivery. We do not accept returns for in-store purchases or 3rd party retailers. To see full policy, click here.
SUBSCRIPTIONS
To request a Johnny Was catalog, simply fill out and submit the catalog request form.
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