How do I return Chrono24?
Returns Made EasyContact our support team. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. ... Ship the watch back to the dealer. Send the watch back fully insured and in its original packaging. ... Receive a refund of the full purchase price.
What fees does Chrono24 take?
Private sellers can list their watch for free on Chrono24. Once you sell your watch, we charge a modest 6.5% commission fee.
Is selling a watch on Chrono24 safe?
Chrono24 facilitates the secure and professional sale of thousands of watches every month. Of those, over 2,500 are sold by private sellers. In fact, 90% of watches listed on Chrono24 end up selling. To ensure transactions run smoothly, Chrono24 offers secure payment processing and a free Escrow Service.
Where is Chrono24 located?
Chrono24Around the World Our headquarters in and on the Hoepfner Castle are located in the heart of Karlsruhe, the bastion of innovative IT solutions in Germany. This is where we are writing our own success story.
Do I have to pay taxes on Chrono24?
We charge 7.50% sales tax for residents in Georgia only. This tax is added on top of the price listed. We do not charge sales tax for customers residing in other states. We always provide free overnight shipping to the US.
How do I find out how much my Chrono24 sold for?
Use the Watch Scanner in the Chrono24 app. It can recognize 15,000 watches and tell you their current market value with a single photo. Why is it so important to have the right sales price? Buyers are much more likely to purchase a watch with a realistic sales price.
Are there fakes on Chrono24?
Does Chrono24 sell fake watches? No, Chrono24 themselves do not sell fake watches. However, sellers that are active on their platform might be selling fakes. Individual watches are not authenticated by hand by an experienced watchmaker, so there is a risk that you purchase a fake watch from the platform.
Is Chrono24 GREY market?
Chrono24 alone has dozens of employees dedicated to monitoring dealers and assisting buyers. Gray market purchases can be as safe as buying in a boutique. Let's look at some of the specific tools Chrono24 uses to ensure a smooth purchase experience. The first is our dealer registration department.
How long does payout take on Chrono24?
Payment is transferred and kept safe in Chrono24's escrow account until you have your watch in your hands. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller.
Are old watches worth anything?
Yes, they do. According to Jeffrey Hess, a vintage watch expert and author of The Best of Time: Rolex Wristwatches: An Unauthorized History, all fine men's watches have value, whether they work or not. Even some non-working mediocre men's watches are worth something, he says.
How many watches are sold on Chrono24?
On Chrono24, more than 25,000 professional dealers and private sellers from over 120 countries offer more than 500,000 watches. With content in 22 languages, our website attracts more than 500,000 visitors every day.
Where do gray market watches come from?
Gray market watches are often sourced from overseas or even sold illicitly by dealers that have excess inventory. When buying from a gray market source, you have no way of knowing when the watch was manufactured and what may have happened to it in its journey between multiple distribution points.
Does Chrono24 charge credit card fees?
Are there any transaction fees? The transaction fees for paying with credit card, visa, Mastercard are covered with the commission that is charged to private sellers and professional dealers. If a customer checks out with Amex, Chrono24 will charge the buyer with an additional 2%.
Can you pay with a credit card on Chrono24?
We accept: American Express, Visa, MasterCard & Discover. We accept payment thru Chrono24. Amazon Payments: if you have an Amazon account you can checkout via our secure shopping cart using your Amazon account. AFFIRM Financing, offered through a third party financing company.
Can you use credit card on Chrono24?
Please checkout out our watches on Chrono24 (Trusted Seller) and www.vtgwatch.com . You're welcome to visit us, we're located in Rotterdam, The Netherlands. You can pay with all major credit cards, PayPal, Sofort, iDeal and bank transfer.
How do I ship a Chrono24 watch?
The shipping container shouldn't be too large, otherwise the watch and its box could be jostled around. Use plenty of packing material, such as bubble wrap, to keep the watch safe from jolts. The watch must be safely and securely packaged in its box and shipping container.
How many watch enthusiasts search on Chrono24?
Every month, over 9 million watch enthusiasts search for their next watch on Chrono24 – perhaps yours is the watch they are looking for? Create a free listing in a few simple steps and find a buyer for your watch.
What is a luxury watch?
Luxury Watches. Luxury watches are a source of fascination for people around the globe. But what qualifies as a luxury watch? Some may say it's any watch made of expensive materials such as gold or platinum. Others could argue that it has to be a mechanical watch with a handmade movement.
What is Chrono24?
Chrono24 is the world's leading marketplace for luxury watches. Find your next watch among over 475,000 listings, or sell a watch to one of the over 500,000 watch enthusiasts who visit our site every day.
Where is Chrono24 located?
Over 290 employees in Karlsruhe, Berlin, New York, and Hong Kong work every day to improve our marketplace and offer first-class customer service to both buyers and sellers of luxury watches.
How many people search for a Chrono24 watch?
Every month, over 9 million watch enthusiasts search for their dream watch on Chrono24. Find the right customer for your timepiece, whether you're a professional watch dealer or private seller.
How many languages does Chrono24 speak?
Our support team speaks 22 languages and would be happy to offer you any guidance they can throughout the entire purchasing process. Whether you have questions about a particular watch or the purchase itself, the Chrono24 support team is always available to assist you to the best of their ability.
Does Chrono24 ship with tracking number?
Dealers ship every order fully insured and with a tracking number. You can view your order's current status every step of the way in your Chrono24 account up until the moment it arrives in your hands.
Is trusted checkout free?
Only then is the money released to the seller. Trusted Checkout is free for you as a buyer. All listings that offer payment processing via Trusted Checkout are marked accordingly.
Can you find escrow in your own country?
You can likely find other trustworthy escrow services in your own country. Make sure to research the escrow service thoroughly before making a final choice. Both buyer and seller must agree to the use of an escrow service. Please only accept information the escrow service provides directly to you.
How long does it take for Chrono24 to pay out?
When you receive a watch as a buyer, you have to register the receipt in the app. After 14 days , when the protection period is passed, the money is automatically paid to the seller. Private sellers are paid out after 7 days.
What is Chrono24?
Chrono24 is a marketplace for buying and selling watches online. It is used by dealers and private sellers to offer their watches for sale. Watch enthusiast can find a wide offering of watches on the platform offered for sale.
How does Chrono24 make money?
Chrono24 earns money by charging (i) a fixed periodic subscription amount to professional dealers and (ii) a commission per transaction. These fees are charged on the seller of the watch. Which is either a private seller or a commercial seller.
What is escrow in Chrono24?
This is part of the "trusted checkout " concept. It basically means when the buyer pays to Chrono24, the money is stored on an escrow account. An escrow account is a bank account that holds money of third parties. Money on the escrow account is not freely distributable for the company until the deal is completed.
Where is Chrono24 located?
Chrono24 is found in 2003, and facilitating in the trading of luxury watches ever since. The office headquarter is situated in Karlsruhe Germany and the CEO’s are Holger Felgner and Tim Stracke. In addition the company holds offices in New York, Berlin and Hong Kong. The platform in rough numbers:
Does Chrono24 sell fake watches?
No, Chrono24 themselves do not sell fake watches. However, sellers that are active on their platform might be selling fakes. Individual watches are not authenticated by hand by an experienced watchmaker, so there is a risk that you purchase a fake watch from the platform.
Is Chrono24 authentic?
The verdict. When buying a watch on Chrono24 today, there is no guarantee that the watch you are buying is authentic. Chrono24's Buyer Protection adds a layer of comfort and checks & balances into place, but are not sufficient to fully mitigate the issue at hand.
