Full Answer
What is the return policy at returns&exchanges journeys?
Returns & Exchanges Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded.
What is journeys'return policy?
We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase. Shipping charges are excluded. To find out if your local Journeys store is open and the hours of operation, visit our Store Locator!
Will journeys provide customer information to third parties?
We will supply customer information to those third parties to the extent necessary to enable them to perform the services we have engaged them to provide. Journeys uses carefully selected service providers on its website to offer specific functionality that help improve the shopping experience for its customers.
What are the terms and conditions of the journeys Careers Program?
Terms and Conditions are subject to change. There is no fee to join the Journeys Careers program or to receive messages, and participation is not conditioned on the purchase of any goods or services. Message & Data rates may apply.
Can you return online purchases in store journeys?
To support our goal of "going green," Journeys no longer sends physical receipts or invoices in the box for online and in-store orders. To return or exchange in a store, simply use your order confirmation email as your proof of purchase!
What is the return policy at journeys?
Journeys gives you 365 days to decide! We allow all merchandise in new condition, with original receipt, to be returned for a full refund or exchange within 365 days of purchase.
How do I return a product I ordered online?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Are journeys returns free?
Returns to the Journeys stores are free. If you want to head down to the store to return an item, here's what you need to do: Find the nearest Journeys store. Bring the item with original packing and the receipt or order confirmation. Speak with a staff member.
Can a store refuse to give refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How long do you have to return an online purchase?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How do I return a package item?
Get Your Package ReadySeal your box with plastic or nylon tape at least two inches wide. Don't use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You'll need to know the dimensions and weight of your box.
Can you get a refund without receipt?
Stores often try the "no refund or return without a receipt" line. No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt.
Can you return shoes after you wear them?
Wear Shoes Indoors First Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them.
Where can I return without receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.
How long does it take journeys to refund?
Shipping charges are not refundable. 4) Please allow 2-4 weeks to receive your refund or exchanged merchandise.
Why doesn't Journeys send invoices?
For online orders, Journeys doesn’t send printed receipts or invoices anymore because they want to go green. The order confirmation number you received in your email is enough for returns.
Can you return an item to Journeys?
How To Return an Item to Journeys. Returning an item can be troublesome, including the disappointment factor of the item not meeting your expectations. Journeys offers you the option to return unsatisfactory products in person or by mail, but each option has its disadvantages.
