kaiser pharmacy return policy

by Kraig Schaefer Published 2 years ago Updated 1 year ago

Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. Please note that returns/refunds must be made by calling (925) 556-4297.

Full Answer

How do I get prescription refills from Kaiser Permanente?

For certain drugs, you can get prescription refills mailed to you through our Kaiser Permanente mail-order pharmacy. You should receive them within 3 to 5 days. If you have questions or concerns about your prescription delivery, please call your local Kaiser Permanente mail-order pharmacy for more information.

Why do I need a Kaiser Permanente pharmacy in Northern California?

If your Health Plan benefits include a prepaid prescription drug plan, you must use a Kaiser Permanente Pharmacy to obtain medications at plan prices. For a comprehensive list of our Pharmacies in Northern California, including hours, locations, and your local pharmacy phone number, visit

Does Kaiser Permanente take away old prescriptions?

If you have unwanted or expired prescription and over-the-counter drugs, participating Kaiser Permanente pharmacies offer safe, convenient, and earth-friendly ways for you to throw them away. Below, you’ll find information about how you can easily and safely get rid of unwanted medications.

How do I find a Kaiser Permanente pharmacy?

Pharmacy locations — To find a Kaiser Permanente pharmacy near you, visit our Doctors & Locations page, then search by location with the search term “pharmacy." Drug encyclopedia — Learn about prescription and over-the-counter drugs — how they work, possible side effects, and more.


Can you return prescription medication?

This begs the question then, can you return a prescription medication? The answer is simple on the one hand: yes, if the pharmacy policy allows it. In fact, however, the notion of pharmaceutical returns and reuse is complex and dictated by state and federal regulations.

Can you return a prescription in California?

No, the pharmacy is not required by law to take back prescriptions that have been dispensed. Can the pharmacist give out my personal medical information? California law places strict requirements on what information can be released. In most cases, the patient must approve release of any personal medical information.

Where can I drop off expired medicine near me?

Locate a Drug Disposal BoxPolice departments.Pharmacies, including independent and chains.Fire stations.Hospitals.Municipal buildings.

Can I fill my Kaiser prescription at Walgreens?

You can fill prescriptions from any provider, at any pharmacy. Fill prescriptions at participating pharmacies, including Walmart, Farm Fresh, Rite Aid, Walgreens, Safeway, Harris Teeter, Shoppers Food Warehouse, Kmart, and others.

What is the process for returning a medication back to stock?

The “drug return” process is also known as reverse distribution. Often, this process is coordinated by a reverse distribution company, e.g., Pharma Logistics. This company takes your pharmacy's unsalable, expired drug products, sends them back to manufacturers and/or wholesalers for credit, or disposes of them.

Can I return unopened medicine to CVS?

If you're dissatisfied for any reason, you can return the CVS Pharmacy Brand product (opened or unopened) along with your receipt or invoice to any CVS Pharmacy store. To return the item by mail, call Customer Care at 1-888-607-4CVS (1-888-607-4287).

Does Costco take expired medication?

The best way to get rid of unused or expired medication is to bring them to a “take-back” program. Ask your pharmacy if it will accept unused medicine for proper disposal. Costco members can bring unwanted medications to a Costco pharmacy.

Does Walmart take expired medicine?

Walmart and Sam's Club expanding options to help customers safely dispose of unused, unwanted and expired medication throughout the year.

Can you return prescription medication to Walmart?

Walmart's 90-day return policy covers most of its items, but there are some exceptions: 14 Days: Prepaid wireless phones. 30 Days: Most electronics like PCs, tablets, laptops, TVs and cameras. 60 Days: Prescription glasses, contacts and hearing aids.

Can I fill a Kaiser prescription at Costco?

You can fill prescriptions at over 60,000 participating MedImpact pharmacies. Here's a partial list: Walgreens, CVS, Rite Aid, Ralphs, Safeway, and Costco, plus hundreds of independent pharmacies nationwide.

Does Kaiser accept manufacturer coupons?

At Kaiser Permanente, we believe high-quality health care should be affordable for everyone. Drug manufacturers often offer coupons to help people pay for their prescriptions. Starting January 1, 2022, we'll accept some of these manufacturer prescription coupons, but we won't accept all coupons.

What states have Kaiser?

Kaiser Permanente service areas include all or parts of: • California • Colorado • Georgia • Hawaii • Maryland • Oregon • Virginia • Washington • Washington, D.C. As a Kaiser Permanente member, you're covered for emergency and urgent care anywhere in the world.

Can you return unopened prescriptions to Walgreens?

– Pharmacy Items: By law, Walgreens cannot accept returns on prescription drugs UNLESS they made an error. Call them at 1-877-250-5823 and explain the error.

Can you return prescription medication to Walmart?

Walmart's 90-day return policy covers most of its items, but there are some exceptions: 14 Days: Prepaid wireless phones. 30 Days: Most electronics like PCs, tablets, laptops, TVs and cameras. 60 Days: Prescription glasses, contacts and hearing aids.

Can you return prescription drugs to Costco?

Due to State and Federal regulations, the Home Delivery pharmacy is unable to accept prescription returns unless authorized by a licensed pharmacist. If you feel there is an issue with your order, please contact a representative at 1-800-607-6861 and ask to speak with a pharmacist.

Can a pharmacist cancel a prescription?

While the exact length of time depends on the pharmacy, in general, most pharmacies will hold your prescription anywhere from two to 14 days before they cancel the order, with the average hold time being around seven to 10 days. If you cannot make it in, a family member or friend can pick most prescriptions up for you.

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9