Simply ship your unworn Cloud shoes to us for a refund or exchange for a new pair. • All merchandise returned must be in brand-new condition: unworn, in original packaging, with tags still attached. • We allow returns & exchanges up to 365 days past the original date of the order, returns from dates previous to this timeframe will not be accepted.
Full Answer
What is the return policy for cloud shoes?
We want you to love your Cloud purchases. If your new shoes don’t live up to your expectations, no worries! Simply ship your unworn Cloud shoes to us for a refund or exchange for a new pair. • All merchandise returned must be in brand-new condition: unworn, in original packaging, with tags still attached.
What are OnCloud running shoes?
On cloud running shoes allow each user an option to keep running safely and smoothly whether sprints, bikes, or even HIIT is their thing. The Cloud Waterproof is a shoe made for all-day performance.
What is the return policy for footwear?
• Worn footwear cannot be returned, unless it is manufacturer defective product (subject to approval). We allow claim for defective product (subject to approval) within 6 months from purchase date, with online order number provided. • Shoe care products, replacement insoles, socks and home slippers are FINAL SALE and cannot be returned.
Where to buy on cloud shoes?
At the time of this On cloud shoes review, if you refer a friend, they’ll get 10% off their first order and you’ll receive an On running promo code for 10% off, too. On has store locations worldwide. To find the nearest location to you, visit the “Where to Buy” section of their website. On sneakers are also available on Amazon.
Can you return running shoes after wearing them?
Because return policies vary, wear the shoes indoors or on the treadmill for the first several wearings. If you find any discomfort in wearing them, return them. This may include the shoes being too tight, too loose, blisters, pain from the shoes rubbing in the wrong place, new knee pain, etc.
What is cloud return policy?
What is your return policy? We gladly accept returns for a refund or exchange within 30 days of original purchase. We'll even take care of the return shipping, with just a few exceptions noted below. We simply ask that products be returned in their original packaging, including accessories (beanies, socks, etc).
Can you return Cloud shoes in store?
Online returns can only be made for merchandise purchased on our website. Return for purchases made in-store, or from Nordstrom or Zappos, must be done through the original location where you purchased the footwear.
How do you return ons?
The ONS Return Form is attached and should be used when returning merchandise. Returns without a return authorization number or completed return form will not be accepted. ONS accepts returns and will refund the original costs of merchandise purchased through the ONS Store within 45 days of delivery date.
Do on cloud shoes fit true to size?
If you're shopping for your first pair of On Men's Cloud Shoes or On Women's Cloud Shoes, go with your regular size as this updated style fits true to size.
Can you return Hoka shoes after wearing them?
FLY for 30 Guarantee Our 30 Day No Matter What Guarantee. HOKA shoes and apparel are designed to make you feel like you're flying, so take them for a test flight. If you aren't totally satisfied, just send them back within 30 days of the original purchase for a full refund or product exchange. No questions asked.
Do on cloud shoes have warranty?
All On products have a lifespan depending on the model, the materials used and the individual use of the product. The warranty does not extend to defects due to the wrong fit, normal wear and tear, exceeding the product's lifespan or damage caused by improper, incorrect or negligent use or changes to the product.
How long does on cloud shoes last?
between 300 - 500 milesHow long will a pair of Ons usually last? It depends on many different factors, such as running style, weight and the surface you run on, but generally shoes (not just Ons) last between 300 - 500 miles (approx. 482 - 800 km) depending on the model and materials used.
Can I wash my on clouds?
Can I put my on cloud shoes in the washing machine? You can, but before you do, there are a few things you need to be aware of: Tip#1: Take off the laces. To keep your laces from getting tangled, remove them and put in a separate bag or pillowcase to go into the washer.
How do I return an online order?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Do I have to pay postage to return goods bought online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
How long does a company have to refund your money?
You usually have to demand a refund between 30 and 60 days, and a chargeback even up to 120 days with some credit cards. Check the difference between refunds and chargebacks, so you know what you're doing. When it comes to the companies' time limit, it can range from 20 to 45 days.
Can you return on Stockx?
Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps—including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.
What does upon my return mean?
Definition of upon/on someone's return : when someone returns or returned Upon/on his return, he found a note taped to the door.
Does 32 degrees have free returns?
Online purchases made through 32Degrees.com are valid for a return/refund within 45 days from the ship date. 32 Degrees offers exchanges only on different colors or sizes of the original style(s) purchased. All items must be returned unworn, unwashed, undamaged, and with original tags attached.
Does Rothys have free returns?
We partner with Happy Returns, a trusted third-party, to offer free, contactless returns and exchanges. * Start your return online to receive a QR code, locate a Return Bar near you—and you're ready to go. Quick and seamless, just like that.
When were on cloud sneakers made?
Overview of On Cloud. On Cloud sneakers were created in 2010 in the Swiss Alps by David Alleman, Oliver Bernhard, and Caspar Coppetti. Their goal was to revolutionize the sensation of running based on one radical idea of soft landings followed by explosive take-offs or as the brand would call it, ‘running on clouds’.
What is cloudsurfer shoes?
The Cloudsurfer is training-shoe comfort meets racing-flat speed. These shoes feature a double layer of EVA foam and CloudTec for super-soft landings and a powerful take-off, while the Rebound-Rubber Clouds provides a responsive ride.
What is Cloudswift shoe made of?
The Cloudswift allows you to run around the city in a light, swift shoe with full road protection. Made from Helion super foam for supreme cushioning with zero compromises. These running shoes are engineered for urban running as they’re light on weight but big on energy return and durability.
What is Cloud X?
This sneaker is a reactive and dynamic shoe made with Helion super foam for explosive movements. The shoe features molded cushions for mild security and the Speedboard energizes every step.
What is Cloudstratus 2.0?
A new and improved version of the initial On Cloud 2.0, the Cloudstratus now delivers the ultimate cushioning experience. The shoe provides a double layer of CloudTec, meaning more clouds, more performance, and more run.
What is Cloudflyer waterproof?
The Cloudflyer Waterproof is a next-generation shoe. With a wider outsole and more plush tongue than the average running shoe, the lightweight cushioning and Helion super foam provide cloud-like comfort.
Do running shoes last forever?
Running shoes don’t last forever. We all know that. But On has dedicated themselves to sustainability and keeping your old running shoes out of landfills and in their recycling program.
