kate spade store return policy

by Miss Anabel Greenholt Published 2 years ago Updated 1 year ago

Full Answer

Can I return items purchased online to a Kate Spade New York?

items purchased on may be exchanged in a kate spade new york retail shop. we are unable to exchange through shipment. kate spade new york by lenox items may only be returned to our online store. these items may not be returned to our kate spade new york retail shops.

Can I return swimwear to Kate Spade New York by Lenox?

kate spade new york by lenox items may only be returned to our online store. these items may not be returned to our kate spade new york retail shops. unworn swimwear may only be returned with original hangtags attached and with original liner intact.

How do I get a price adjustment from Kate Spade NYC?

price adjustments will be honored within 7 days of the original purchase date and will be refunded in the original form of payment. to receive a price adjustment, call us at 866-999-5283 or visit a kate spade new york retail shop near you with your original packing slip.


What is the return policy for kate spade?

returns & exchanges. returns of full-price and sale merchandise must be made within 30 days of purchase. products must be unused, unworn, and in good condition with original hangtags and packaging attached. all original packaging must be intact.

Can you return kate spade outlet items?

items purchased on may not be returned to any kate spade new york outlet shops.

Can I return kate spade final sale?

returns on sale merchandise must be made within 14 days of purchase. final sale merchandise—including merchandise discounted by 50% or more before promo codes are calculated—cannot be returned. products must be unused, unworn, and in good condition with original hangtags and packaging attached.

How do I return an item bought in store?

In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit. Collect the item. Bring the item to the store, along with all original packing materials and accessories.

What do you do with final sale items?

Many stores sell items subject to a “final sale.” What this means, however, is that the customer does not have the right to return it if he doesn't like it or changes his mind. To that extent the sale is “final.” It does not mean you must accept broken items. If the gift was broken there would be a breach of warranty.

How do I return a Tory Burch bag?

Start your return or exchange online by visiting with the billing zip code used for your order. Next, print your label, package your item(s) and a copy of your packing slip with the reason for your return or exchange and ship via FedEx. Need any additional assistance, contact Client Services.

Does kate spade surprise restock?

1:173:49Kate Spade Surprise Sale! Everything you need to know! - YouTubeYouTubeStart of suggested clipEnd of suggested clipOnline they're indicative to the outlet stores. And so during the surprise sale like I said is theMoreOnline they're indicative to the outlet stores. And so during the surprise sale like I said is the only time that you can shop. The outlet pieces and collections that are sold in the outlet.

What is Kendra Scott return policy?

KENDRA SCOTT PURCHASES MADE ONLINE AND SHIPPED TO HOME All other unworn, unused items you would like to return for a full refund must be sent back to the Kendra Scott distribution center within 30 days of receipt of product in original packaging with tags on.

How do I contact kate spade customer service?

email ustrack your order customer care.give us a call 7am -11pm EST us at

Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

What is the best excuse to return an item?

Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•

Can I return a product if I'm not happy with it?

You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.

Are all sales final at kate spade outlet?

all items are final sale - no returns or exchanges are accepted for those items.

How long does a kate spade refund take?

After Kate Spade New York receives the item, your refund or replacement should arrive within 30 days.

How do I contact kate spade customer service?

email ustrack your order customer care.give us a call 7am -11pm EST us at

Can you cancel a kate spade order?

can i change or cancel my order? because we strive to get your order shipped as quickly as possible, we cannot cancel or change an order once placed as processing begins immediately.

The Kate Spade New York Return Policy Interpreted

The Kate Spade New York return policy specifically states that all returnable items must be unworn and unused. This applies regardless of whether you want a refund or exchange.

How Do I Return an Item to Kate Spade?

You’ll have to watch out for the return deadline, as Kate Spade New York allows you 30 days from the date of purchase to initiate a return request. If you’ve bought an item on sale, you’ll get a shortened 14-day deadline instead.

How Can DoNotPay Help Out With the Return Process?

DoNotPay can help you if you’re worried that a company will not uphold its end of the deal. Subscribe to DoNotPay, and we’ll make the return procedure a breeze!

returns for orders placed at

when you're ready to return your items please follow the below instructions:

if you change your mind

in addition to your legal rights (see below), should you change your mind about your purchase from this kate spade new york website the following return policy applies.

your legal rights to cancel - consumer contracts regulations 2013 (ccr)

you have the legal right to cancel your order within 14 days without giving any reason. the cancellation period will expire after 14 days from the day on which you receive the goods.

Standard Delivery

Customers can expect to have their correctly completed order delivered within 7-10 working days, depending on the final destination. A business day is Monday through Friday, excluding weekends and public holidays.

Late deliveries

If you have not received your order within the expected delivery timeframe specified please contact our Kate Spade Team at


If you wish to cancel your order, pls email us immediately .According to our purchasing policy, we will charge you 25% of your order amount as our commission charge which has charged by the bank. And shipped orders cannot be cancelled. Hope you can understand in this key point.Thank you!

Returns Policy & Process

We take great pride in our reputation for quality, and if for any reason you are dissatisfied with your purchase,please contact our Michael Kors Team at

Faulty Items

Items will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect, please contact our Kate Spade Team at deemed not to be faulty, it will not qualify for an exchange or refund under this return type.

If You Change Your Mind

Kate Spade is unable to accept items that have had the tags removed, have been customized, worn or washed. Change of mind returns only apply to items in a resalable condition. Additional re-delivery freight charges will not apply for replacement items.

Incorrect Colour

Kate Spade will cover the re-delivery charges if the colour item you received is not what you initially purchased. As customers can appreciate however, colours shown on an internet exchange may not be an exact match to the physical goods, therefore the colour shown is for illustrative purposes only.

extended holiday returns

Extended holiday returns start now (so you can get a stress-free head start on the season). Purchases made from 15th November 2021 to 9th January 2022 can be returned for a refund, by 23rd January 2022.

online returns (via free return service)

we seek the complete satisfaction of our customers. in the event that you find your purchase unsuitable, we are pleased to offer you a full refund on your online order under the following conditions:

paypal, afterpay & zip pay returns

please note that all orders purchased using paypal, afterpay and zip pay can only be returned for a refund via our online returns process. orders made with paypal, afterpay and zip pay may not be exchanged in-store and must be returned online for a refund.

online exchanges

currently, online orders cannot be exchanged via our free return service.

online returns & exchanges (in retail stores)

we are pleased to offer our customers the convenience of in-store refunds and/or exchanges at retail locations for purchases made online via credit/debit card under the following conditions:

in store returns & exchanges

we are pleased to offer our customers a full refund in the same tender as the original payment under the following conditions:

contact us

need help? call us at 1800 577 233 (monday to friday 7am - 7pm, saturday 9am - 2pm aest, excluding public holidays) or email

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