kathy kuo return policy

by Clifton Kunde IV Published 2 years ago Updated 1 year ago

Full Answer

What is Kathy Kuo Home's Return Policy?

Kathy Kuo Home offers a seven-day return policy on qualifying orders. The seven-day refund window starts from the time that your order is delivered. Items from Kathy Kuo Home must be returned in mint condition in order to be eligible for a full refund.

Are all items on Kathy Kuo's site available through competitors?

Almost all items on Kathy Kuo's site are available through competitors that offer better customer service, so I suggest you do your research and BUY ELSEWHERE. Prescilla in customer service was…

Are the negative reviews of Kathy Kuo home accurate?

BUY ELSEWHERE! BUY ELSEWHERE!! All the negative reviews on this site are accurate. If you're dealing with an issue with Kathy Kuo Home, don't bother calling, the customer service phone number doesn't work. I've pointed this out via email chat and email, but I doubt the company cares.

What kind of furniture does Kathy Kuo have?

About: "Kathy Kuo Home is a trusted boutique offering the highest quality Modern, Rustic, Urban Loft, Industrial Loft, French Provincial, and French Country Furniture."


What Are the Best Discount Hacks to Get Extra Savings at Kathy Kuo Home?

Shop the weekly sales at Kathy Kuo Home for savings of over 50% on signature home furnishings today. Sale items include ceramic lamps, glass-top cocktail tables, metallic side tables and more.

How to contact Kathy Kuo?

Phone support from Kathy Kuo Home customer service is available toll-free at (888) 908-2925. To speak with Kathy Kuo Home support by email, send a detailed message with all of your questions to If you're contacting support about an existing order, then you can also contact through the online contact form available on the website.

Does Kathy Kuo Home offer free shipping?

United States orders over $100 at Kathy Kuo Home are automatically eligible for free standard shipping. To claim your free shipping offer at Kathy Kuo Home, you must place your order from within the continental United States. From time to time, Kathy Kuo Home also offers coupon codes for free shipping on orders under $100.

Who is Kathy Kuo?

Founded by Taiwanese entrepreneur Kathy Kuo, Kathy Kuo Home features luxurious home furnishings that are favored by celebrities around America. As one of the foremost interior designers in the United States, Kathy has personally worked with Halle Berry, Robert Redford and other famous Hollywood luminaries to help craft beautiful residences. Kathy's designs are noted for their creative geometric patterns, bold color schemes and imaginative accents. Whether you're looking for a bamboo bathroom mirror or seeking the perfect coffee table to brighten up your living room, you'll find an exciting selection of unique interior decor at Kathy Kuo Home.

How long does it take to reply to a negative review?

Typically replies to negative reviews in 1 week or less.

What does it mean when a company asks its customers to review them?

Companies who regularly ask their customers to review them tend to have a more representative star rating. Read more

Is it easy to buy furniture online?

Buying furniture online should be easy and accessible, and it should be a constant discovery of new and beautiful things that inspire you. We offer timeless curated classics for your home interior through our online boutique. We also specialize in high end residential interior design.

Thrilled with my purchase!

The table is gorgeous! I'm so thrilled with this purchase. Delivery updates were slow to come, but Kathy Kuo customer service, specifically Shen, was very responsive in tracking the situation!

Gorgeous chandelier

Great service! Took a little long for delivery but that’s expected because of Covid. My chandelier is gorgeous and came nicely packaged to prevent damage. Cannot wait to get it hung!! Beautiful!

Great product and great delivery

Great piece of furniture as expected with no problems. White glove delivery was helpful. Would buy from Kathy Kuo home again!

Quality products and service

Purchased 2 Large countertop marble containers with brushed gold handles. These are so unique and very good quality for our marble bath renovation. Sadly despite the most meticulously wrapped items with more bubble wrap that I have ever seen, one lid was damaged en route.

Kathy Kuo is Awesome

I had the best experience working with Mark, Jessica, and Francesa at Kathy Kuo. I purchased the design service, and Mark helped me put together the most beautiful of living rooms.

Wonderful customer service

Wonderful customer service, thank you! I had an issue with a clients item and they resolved in quickly and easily for me. Very much appreciated and as a designer, a source I know I can trust.

Very satisified!

I just finished furnishing our new mountain home and shopped Kathy Kuo Home. I bought 10 dining room chairs one came in damaged and KKH replaced it immediatley, the cusotmer service was excellent. I have since ordered more chairs and can't wait to see them.

4 Reviews for Kathy Kuo Designs Inc

BUY ELSEWHERE!! All the negative reviews on this site are accurate. If you're dealing with an issue with Kathy Kuo Home, don't bother calling, the customer service phone number doesn't work. I've pointed this out via email chat and email, but I doubt the company cares.

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