kay jewelers return policy

by Lorena Schuppe Published 2 years ago Updated 1 year ago

You can return your item at any Kay Jewelers store for up to 30 days of purchase or exchange it within 60 days. Watches may be returned or exchanged within 30 days. We can issue refunds from, but exchanges must be done at a Kay Jewelers store location.

Full Answer

How much does Kay Jewelers pay in US?

How much does Kay Jewelers in the United States pay? The average Kay Jewelers salary ranges from approximately $19,715 per year for Customer Service Representative to $59,242 per year for Ultrasonographer. Average Kay Jewelers hourly pay ranges from approximately $8.34 per hour for Third Key Manager to $16.02 per hour for Assistant Manager.

Does Kay Jewelers buy back jewelry?

Short Answer. Kay Jewelers does not have an in-store buyback program for rings or other jewelry, but does have a mail-in program for gold and platinum jewelry called the Kay Jewelers Gold Exchange. Below, we explain the KAY Gold Exchange program, plus the retailer’s return policy and diamond trade-in program.

Does Kay Jewelers fix jewelry?

When a piece of jewelry becomes part of your life it is natural for the metal to wear down over time, prongs to become loose or chains to scratch or break. That's why we offer KAY jewelery repair for routine services or custom design. Come in anytime for an assessment.

Is Kays jewelry good jewelry?

Wide inventory – Having many stores across the county, there is a fairly wide range to choose from at Kay Jewelers. This does not mean though that there is a wide range of good quality diamond engagement rings. Reliable site – While the quality is in question, the Kay Jewelers site is fairly reliable.


Does Kay Jewelers have a return policy?

Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped.

Can I sell my ring back to Kay Jewelers?

Kay Jewelers makes a straightforward commitment to buy back your ring at the original retail price (minus taxes and shipping). The actual market price isn't a factor in the offer and they may even be paying slightly over the actual second hand value of the ring.

Can you return a ring after its been resized?

Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.

Can you return an engagement ring?

Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.

Are Kay Jewelers rings real?

Kay Jewelers is a chain of jewelry stores with locations all across the United States. They sell diamond rings, earrings, necklaces, bracelets and many other types of jewelry. It has been reported by many customers that their diamonds are not real and are actually just costume jewelry (fake).

Is Kay Jewelers good quality?

They are considered to be one of Sterling Jewelers' premium brands, however while the prices are certainly on the premium end of the jewelry spectrum, the quality of their diamonds is well below par.

Can you return an engagement ring if it doesn't fit?

If your gorgeous new rock is a little off in size, don't worry! Engagement ring resizing is quite common. If the ring doesn't fit, it's time to head back to the jeweler to have your ring resized.

Do you return a wedding ring after divorce?

Due to the fact that the wedding rings are exchanged during the wedding ceremony, they are considered interspousal gifts and thus marital assets. Upon dissolution of the marriage, each spouse would each receive one half the value of both rings.

What do you do with engagement ring after break up?

What To Do With An Engagement Ring After A Breakup?Keep The Ring. Everyone feels differently after a divorce. ... Turn The Ring Into Another Piece Of Jewelry. Turn the ring into a new piece of jewelry to symbolize a new start in your life. ... Return The Engagement Ring. ... Sell Your Engagement Ring.

What do I do if I don't like my engagement ring?

Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.

Is it OK to ask for an engagement ring back?

If the receiver breaks off the engagement, he can ask for the ring back. Most states, however, view an engagement ring as a semi-contract, or a “conditional gift.” In this view, the ring is given with the understanding that the couple will get married in the future and symbolizes a verbal contract.

When should an engagement ring be returned?

Most states stand the ground that the recipient must return the engagement ring if the wedding is called off, regardless of the reason for the breakup. In one Michigan case, a man proposed to his girlfriend and presented her with a $19,500 engagement ring.

What is the best way to sell jewelry?

Selling your jewelry in person to a local shop may still be the best way to get the most money out of it. Here, too, you have lots of options, including coin shops, pawnshops, consignment shops and jewelers. The American Gem Society provides a list of local jewelers who buy jewelry.

Can you sell jewelry to Jared?

We only accept used jewelry; not anything new or that appears to be new. No watches or timepieces are accepted. Don't send investment metals - ingots, coins, bullion or bars. We do accept dental gold, scrap gold, gold flakes and gold nuggets.

What do you do with wedding rings after divorce?

You can keep it and pass it down to your children, or tuck it away in a drawer for a few years until you feel ready to give it away or give it a second life in the form of a new piece of jewelry.

What is Kay Jewelers markup?

20%-25%High markups on diamond jewelry are commonplace throughout the diamond industry, especially from large retail jewelers such as Kays who have high marketing and overhead costs to cover. Because of steep markups, you will likely receive 20%-25% of the original retail price of your jewelry piece.

Does Kay Jewelers offer free shipping?

Yes. As of -, Kay Jewelers does offer free shipping policies. View the discussion thread for more details.

Does Kay Jewelers offer free returns & exchanges?

Yes. As of March 16, 2021, Kay Jewelers does offer free return policies. View the discussion thread for more details.

Does Kay Jewelers offer international shipping?

No. Based on our last check on March 16, 2021, Kay Jewelers was not offering international shipping policies. Check the full discussion for updated information.

Does Kay Jewelers offer curbside pickup?

No. Based on our last check on March 16, 2021, Kay Jewelers was not offering in-store pickup. Check the full discussion for updated information.

What is RJC in jewelry?

RJC is unique in that it seeks to promote and develop responsible social, ethical and environmental business practices throughout the precious stone and precious metals supply chains, - including the diamond and gold jewelry supply chain - from mine to retail.

How to contact Conflict Diamonds?

If you require further information, please contact Customer Care at 1-800-877-8169. CONFLICT DIAMONDS. Our Diamond Sourcing Policy. You, as a customer, can be confident that concrete and comprehensive measures are being taken to ensure the products we sell include Conflict-free Diamonds.

What is the WFDB?

To supplement the government program, the International Diamond Manufacturers Association (IDMA) and the World Federation of Diamond Bourses (WFDB) - representing virtually all significant processors and traders - have established a regimen of self-regulation.

How many countries are involved in the Kimberley Process?

The Kimberley Process (KP) has 55 participants, representing 82 countries, with the European Union and its 27 Member States counting as a single participant, represented by the European Commission. KP members account for approximately 99.8% of the global production of rough diamonds.

What is a RJC?

The Responsible Jewellery Council (RJC) has developed a set of Principles and a Code of Practice for companies from mining through to retail.

When did the KPCs require diamonds?

The requirement applies to rough diamonds mined after December 31, 2002 and products fabricated from them. Participants in the KPCS must have internal controls to prevent conflict diamonds from entering the supply chain of legitimate diamonds and must carry out annual audit compliance.

Does Kay Jewelers have a code of conduct?

Kay Jewelers expects all employees to adhere to and comply with all laws which would include such laws related to human trafficking and slavery. Management is responsible for ensuring that all employees are aware of and adhere to a code of conduct which includes compliance with all laws.

What is a jewelry replacement plan?

Jewelry Replacement Plan Terms & Conditions. 1. DEFINITIONS: “Merchandise” means the Merchandise identified on Your sales receipt as covered by the Replacement Plan. “Plan” means this Replacement Plan. “Plan Price” means the purchase price for the Plan as shown on Your sales receipt.

Where is the Consumer Advocacy Unit?

Division, Consumer Advocacy Unit, at 350 Winter Street NE, Salem, Oregon, 97301 or by phone at 1-888-877-4894. Item, as used in this Plan, is defined as the jewelry that has been purchased and is covered by this Plan.

Does the Merchandise Plan cover pre-existing conditions?

If You purchase the Plan after You purchase Merchandise, the Plan does not cover pre-existing conditions in the Merchandise that occurred after You purchased the Merchandise and prior to the effective date of the Plan. The Plan does not replace, but supplements, any other warranties/guarantees, applicable to the Merchandise.

Does the Watch Repair Plan cover jewelry?

Watches and jewelry that ordinarily may be repaired are not covered under the Plan. Nothing herein shall obligate Us to replace Merchandise other than as a result of a defect in material or workmanship or normal wear and tear. This Plan does not cover excessive or abusive treatment of the Merchandise.

How long do you have to return a Helzberg watch?

If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.

How long does it take to return a watch?

Returns and exchanges are permitted within 60 days from the purchase date for jewelry; and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.

Can you return flammable liquids to Amazon?

Hazardous materials, including flammable liquids or gases are not returnable to Amazon. Contact the manufacturer directly for service, warranty, return, and refund information. Jewelry and watch items with a value of $75 or more should be returned using a trackable shipping method.

Is shipping charge refundable at Helzberg?

Shipping charges are non-refundable. If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using FedEx, we will gladly arrange to have your purchase picked up by FedEx- at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.

Can I return wine to Amazon?

While most wine is not returnable, contact the seller to learn more about their return policy. Pre-Paid Phone or Game Cards. Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc) are not returnable to Amazon.

Can you return a Pandora gift card?

PANDORA Gift cards cannot be refunded in store for cash*. Please return to your local PANDORA store for any product related queries and retain your original receipt to guarantee the manufacturing warranty on your product. Care and cleaning information for PANDORA products can be found at

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9