Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. Special Holiday Extended Return Period: Merchandise purchased (shipped) between October 16, 2020 and December 24, 2020 can be returned through January 24, 2021.
Full Answer
What is Kay's return policy for earrings?
You may return or exchange your purchase at any KAY Jewelers or Sterling Family of Jewelers location for up to 60 days after purchase, excluding Special Ordered watches, custom designed merchandise, ear piercing earrings, items engraved with personalized information, class rings and merchandise received via the Jewelry Replacement Plan.
Can I return or exchange my Kay watch?
Or you may exchange it within 90 days of purchase at any Kay Jewelers.* Watches may be returned within 30 days at any Kay Jewelers or kay.com. Or exchanged within 30 days at any Kay Jewelers.* Watches must be in original condition (unworn and unaltered) and accompanied by the original packaging, instructions and warranty documents.
How do I return jewelry to Kay Jewelers?
You enclose proof of purchase, in the form of a sales receipt or packing slip The Kay Jewelers return policy states that online returns for merchandise bought at physical stores won’t be processed. In case you purchased Kay’s jewelry or accessories online, you can ask for a refund or replacement:
What is the return policy at Sterling family of jewelers?
Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. Special Holiday Extended Return Period: Merchandise purchased (shipped) between October 16, 2020 and December 24, 2020 can be returned through January 24, 2021.
How long do you have to return something to Kay Jewelers?
Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped.
Can you take jewelry back to KAY?
If you purchased your item online, you can return your item to any KAY or KAY Outlet store. If there is no store near you, you may return the item by mail. Returns to the store must include the original packing slip with the item.
Are engagement rings returnable?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
Do Kay Jewelers have real diamonds?
They sell diamond rings, earrings, necklaces, bracelets and many other types of jewelry. It has been reported by many customers that their diamonds are not real and are actually just costume jewelry (fake).
Is Kay Jewelers good quality?
They are considered to be one of Sterling Jewelers' premium brands, however while the prices are certainly on the premium end of the jewelry spectrum, the quality of their diamonds is well below par.
What do I do if I don't like my engagement ring?
Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.
Is it OK to ask for an engagement ring back?
If the receiver breaks off the engagement, he can ask for the ring back. Most states, however, view an engagement ring as a semi-contract, or a “conditional gift.” In this view, the ring is given with the understanding that the couple will get married in the future and symbolizes a verbal contract.
What's your return policy on rings?
Ring offers a 30-day refund policy from the date you receive your order to request a full refund.
How do I get a refund from Kay Jewelers?
Customer Service: 800-527-8029 You can return your item at any Kay Jewelers store for up to 60 days of purchase or exchange it within 90 days. Watches may be returned or exchanged within 30 days. We can issue refunds from Kay.com, but exchanges must be done at a Kay store.
Can you return earrings?
Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
What is the best way to sell jewelry?
Selling your jewelry in person to a local shop may still be the best way to get the most money out of it. Here, too, you have lots of options, including coin shops, pawnshops, consignment shops and jewelers. The American Gem Society provides a list of local jewelers who buy jewelry.