What Is the Sephora Return Policy?
- Return Method Online or in-store
- Exchange Method Online or in-store
- Refund Period 7-10 business days
- Refund Method Original Method of Payment. When returning a Sephora product, you can first choose if mail-in returns or in-person returns are appropriate for you.
Full Answer
Does Sephora let you return anything?
You can return any item that is new or gently used that originates from Sephora. Returns include gifts, whether they are fragrance or makeup, however, you can not return anything that came in your Sephora Play! Box, unless it was affected by an error of the company. You also can’t return online freebies.
Does Sephora really throw away 'used' returns?
Yes Sephora throws them away! It doesn't matter if its gently used. Honestly even if it isnt used I still would not want to buy it because you never now where it's been. It could have been in someone's over heated car! People are so spoiled by the insanely generous return policy here in the USA stores.
Can you return to Sephora without receipt?
Officially, Sephora allows returns, both opened and unopened, within 60 days of purchase, and items without a receipt are accepted in exchange for store credit.
What can you return to Sephora?
- Credit/Debit: refund issued to your card used for the purchase
- Instacart: a credit or debit card of your choice
- Klarna: a credit or debit card of your choice
- Sephora Gift Card: another Sephora gift card
- JC Penney Credit Card: Sephora gift card
- Paypal: Sephora gift card
- Sephora Online Credit: store credit available for use in-store (not online)
Is Sephora taking in store returns?
2. Sephora.com Returns to Store Location. Visit any free standing Sephora store to return a new or gently used item purchased from Sephora.com or a third-party marketplace within 60 days of purchase.
Can I do an online return in store at Sephora?
Returning your online order in store You can also return your online order in its original packaging at a Sephora store. Bring your original packing slip and the credit card used to make the purchase.
Does Sephora accept returns after 60 days?
How Many Days Can I Return At Sephora? You have 60 days to make your return at Sephora to get a full refund. Keep in mind, after 60 days if you have your receipt you may be able to get store credit.
How long do you have to return something to Sephora?
within 60 daysAccording to its website, Sephora allows you to return any product that was purchased within 60 days, even if it's gently used, for full credit.
Can I exchange Sephora without receipt?
Officially, Sephora allows returns, both opened and unopened, within 60 days of purchase, and items without a receipt are accepted in exchange for store credit.
Can you return Sephora items to Sephora in Kohl's?
Merchandise purchased at Sephora at Kohl's locations or on kohl's.com cannot be returned to Sephora locations or mailed to Sephora. To return an item purchased at Sephora at Kohl's or ordered on kohls.com, please visit a Kohl's retail store or follow the Kohl's return guidelines .
Can Sephora refuse a return?
So, it may come as a pleasant surprise that, thanks to Sephora's generous return policy, you can return any new or gently used products for a full refund, so long as it's in the time parameters—30 days, in most cases—that the store lists on its website.
Can I return to Sephora without packaging?
If you would like to return this item we recommend contacting your local Sephora store for further assistance. We apologize for the trouble. We can accept new or gently used items within our return time frame and you do not need the original product packaging.
Can I Return Sephora Products After Use?
Sephora accepts all products in new or gently used condition.
How Long do Sephora Refunds Take?
Refunds made in physical Sephora locations are instantaneous or within 24 hours depending on your mode of payment. However, Sephora says to allow 3...
Does Sephora Have Free Returns?
Returns made in Sephora stores or initiated online are free. You don’t need to pay any shipping or handling fees.
How Strict is Sephora’s Return Policy?
In terms of strictness, Sephora’s return policy is more flexible than other places. Instead of the traditional 30-day window, Sephora has a 60-day return window. On top of that, the company accepts products new AND gently used, so you’re less likely to have a rejected return request.
What Items Can’t be Returned at Sephora?
Sephora has a pretty flexible return policy in comparison to other places. Because they accept opened and gently used products, it’s unlikely they’ll turn down your request for a return.
Does Sephora Take Returns After 30 Days?
While many businesses have a 30-day return policy, Sephora will accept returns up to 60 days after you make your purchase. However, the method in which you receive your refund will depend on the form of payment you used, as well as the timeframe at which you’re returning the product.
Does Sephora Take Returns Without a Receipt?
If the associate can’t find your purchase history, you’ll be issued in-store credit to use instead of a refund to a card.
