kay's return policy on engagement rings

The Kay Jewelers

rings return policy specifies that class rings and engraved pieces are non-returnable. What Is the Company Refund Policy? If you prefer a refund, you will receive money to the original payment method. The exceptions apply if: You don’t have the original receipt.

Full Answer

What is Kay's return policy for earrings?

You may return or exchange your purchase at any KAY Jewelers or Sterling Family of Jewelers location for up to 60 days after purchase, excluding Special Ordered watches, custom designed merchandise, ear piercing earrings, items engraved with personalized information, class rings and merchandise received via the Jewelry Replacement Plan.

Can you return a class ring to Kay Jewelers?

The Kay Jewelers rings return policy specifies that class rings and engraved pieces are non-returnable. What Is the Company Refund Policy? If you prefer a refund, you will receive money to the original payment method. The exceptions apply if: You don’t have the original receipt.

How do I return or exchange my Kay purchase?

Returning your KAY purchase is easy. Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. If you’d rather exchange your purchase for something new, great!

What is the return policy at Sterling family of jewelers?

Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. Special Holiday Extended Return Period: Merchandise purchased (shipped) between October 16, 2020 and December 24, 2020 can be returned through January 24, 2021.

Can I return my engagement ring to KAY?

Simply return your purchase at any KAY (or any Sterling Family of Jewelers location) or return your online purchase by mail up to 30 days after your purchase was shipped. If you'd rather exchange your purchase for something new, great!

Can you return an engagement ring?

Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.

Can you take jewelry back to KAY?

If you purchased your item online, you can return your item to any KAY or KAY Outlet store. If there is no store near you, you may return the item by mail. Returns to the store must include the original packing slip with the item.

Can you return a ring that has been resized?

Returning resized or repaired rings will depend on the company, but many will allow it as long as there is no other signs of wear and it is returned within the specified return period. Always approach the relator about any repairs necessary before looking elsewhere.

What do I do if I don't like my engagement ring?

Exchange or Return It. If your partner purchased the ring new, head back to the jeweler together. You could keep the center stone and have it changed to a different setting, or spend the afternoon trying on rings together until you find a completely new style that you both love.

Is it OK to ask for an engagement ring back?

If the receiver breaks off the engagement, he can ask for the ring back. Most states, however, view an engagement ring as a semi-contract, or a “conditional gift.” In this view, the ring is given with the understanding that the couple will get married in the future and symbolizes a verbal contract.

Do Kay Jewelers have real diamonds?

They sell diamond rings, earrings, necklaces, bracelets and many other types of jewelry. It has been reported by many customers that their diamonds are not real and are actually just costume jewelry (fake).

Is Kay Jewelers good quality?

They are considered to be one of Sterling Jewelers' premium brands, however while the prices are certainly on the premium end of the jewelry spectrum, the quality of their diamonds is well below par.

Can you return an engagement ring if it doesn't fit?

If your gorgeous new rock is a little off in size, don't worry! Engagement ring resizing is quite common. If the ring doesn't fit, it's time to head back to the jeweler to have your ring resized.

Is it wrong to want to change my engagement ring?

Even though the ring is still as important to you as ever, there's nothing wrong with deciding it needs to be updated with the times. Sometimes the band may have gone out of style, while other times it's the cut of the stone itself.

Can you return a diamond?

Generally, if you don't like your diamond, you may be able to exchange it for another one that you like better, or you may be able to return it and get your money back. You may be able to exchange your old diamond for one of higher quality.

Can you return an engagement ring if it doesn't fit?

If your gorgeous new rock is a little off in size, don't worry! Engagement ring resizing is quite common. If the ring doesn't fit, it's time to head back to the jeweler to have your ring resized.

Do you legally have to give back an engagement ring UK?

Under UK law, when you give someone an engagement ring, you are doing so as a gift and it is assumed that the receiver is able to keep the ring. So the short answer is no, you are not automatically entitled to it back.

Can you return a diamond?

Generally, if you don't like your diamond, you may be able to exchange it for another one that you like better, or you may be able to return it and get your money back. You may be able to exchange your old diamond for one of higher quality.

How long does it take to return a smartwatch?

You may return your purchase within 30 days of the purchase date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards, merchandise received via the Jewelry Replacement Plan and casino gift certificate purchases. Jewelry must be in good condition and watches unworn, unaltered and accompanied by the original packaging, warranty and instructions. Prior to returning a smartwatch, we require the removal, un-syncing and deletion of all data stored on the product.

How long does it take to exchange a Progressive Lease gift card?

Exchanges Accompanied by Gift Receipt – You may return your item for a gift card within 30 days of the purchase date. You may exchange jewelry within 60 days and watches within 30 days. This excludes purchases made with Progressive Lease.

Is a refund credited to the same tender as the original purchase?

All refunds are credited to the same tender as the original purchase.

Is Kay.com responsible for merchandise that it does not receive or that is not returned?

Kay.com is not responsible for merchandise that it does not receive or that is not returned in accordance with these terms.

Do you need a packing slip to return?

Your packing slip must accompany your return.

Who owns Kay's and Jarrods?

Signet Corp. owns Zales, Kay's and Jarrods.   Kay's is their budget line mall store.   OP, did your ring come with any papers grading your diamond?

Do diamonds have inclusions?

There are several types of inclusions present in most diamonds.   You may not have noticed the inclusions in your original stone.   What do you have on paper?   This is what your lawyer will want to see,