Does Kia have a return policy?
You can exchange new vehicle purchases at Family Kia, as long as you have: Driven it less than 300 miles, and you can bring it back and exchange the vehicle within the first three days after purchase.
What is the return policy for buying a car?
If you've purchased a new or used car and you're having second thoughts about it, in most cases, you won't be able to return the car. The dealer who sold you the car is usually not legally obligated to take the car back and issue you a refund or exchange after you've signed the sales contract.
Is Kia deposit refundable?
Deposit refunds will be offered only if an order confirmation is not received from Kia Motors within 150 days of the order placement. On orders that have been confirmed by Kia Motors refund requests will be honored when that vehicle has been delivered to another customer.
What will void a Kia warranty?
The warranty will be voided in the event of the vehicle being “Written Off” (that is, the vehicle has been damaged to the extent that renders repair of the vehicle impractical or uneconomic) or disposed of by an insurer.
Can I return my car to the dealer within 30 days?
Problems with cars bought from dealers You have a right to reject something faulty and you're entitled to a full refund within 30 days of purchase in most cases. After 30 days, you lose the short-term right to reject the goods.
Can I back out of a car deal after signing?
The vast majority of car dealers have no written policies that allow you to rescind the purchase agreement you've signed. This means your only recourse is to plead your case. You can say that you have discovered you don't like the car or that it will stretch your budget and put you in dire financial straits.
Does Kia have a grace period?
The Kia Motor Finance late payment policy provides a grace period of 7 to 15 days. Grace periods vary from lender to lender and due to the coronavirus pandemic, banks have become a lot more lenient with their borrowers.
Are down payments on a car refundable?
Answer provided by. “Yes, the dealer will return your down payment, but only if it's within the terms of the contract. Legally, the dealer can cancel the purchase order up to 10 days after you buy the vehicle. As part of this agreement, you have to return the car and the dealer has to return your down payment.”
How long is a Kia warranty UK?
7-yearA GREAT CAR DESERVES A GREAT WARRANTY Every one of our models is covered with a 7-year manufacturer's car warranty, you can also pass it on: reselling your Kia within the warranty terms and the new owner will also benefit from the remaining time or mileage.
Will changing my own oil void my Kia warranty?
Kia is now requiring that all vehicles manufactured after April 2021 use full-synthetic oil to continue to be covered under factory warranty. After June of 2022, any vehicle that is still under factory warranty will need to use full-synthetic oil to continue to be covered under factory warranty.
What Kia models are being recalled?
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit.
Is Kia 7 year warranty any good?
Kia's renowned 7-year warranty echoes the manufacturers high standard of quality in their product. The level of assurance extends beyond the day you buy your new car, because Kia promises 7 years of commitment to all customers. The 7-year or 100,000-mile warranty is covered on all Kia models, with no hidden agendas.
Is there a cooling off period when buying a car?
Buying a car in person from a dealership A vehicle order signed on the dealer's premises has no cooling-off period. Once you sign it, you are legally committed to everything shown on the form. In other words, you've bought a car.
Can I return a car on finance within 14 days?
Yes, if you change your mind and no longer want to continue with your car finance agreement, you have 14 days to reject it. This time is also known as the cooling off period. Your 14 days start on either the day that you sign your agreement or the day that you received a signed copy it, whichever happened later.
Can a dealership take a car back after a month?
No, you usually cannot do this. However, if you made your purchase from a dealership and want to refinance something else, they may accommodate you in the name of good business.
Can you return a car on finance?
You can return it, but you'll probably have to pay back any remaining money you owe on the contract, so if you still have a year left, then the lender will expect a year's worth of fees up front. In this instance, it's better to contact the finance company and see what else you can arrange.
How many days do you have to return a car?
There is no set number of days for returning a car since it is not a common occurrence. For the most part, once the contract has been signed, you c...
What is the best way to return a car?
You'll want to start with the sales manager and plead your case. If that doesn't work, try the general manager. But since returning a vehicle isn't...
Can I return a car if I don't like it?
No. Buyer's remorse or "I changed my mind and I don't like this car" isn't a valid reason to return a vehicle. Make sure to do all your research an...
Is it bad to return a car to the dealer?
It isn't "bad" to return a car to the dealer, but it is bad to get your hopes up that this will actually work. In most cases, you can't return a ve...
What is the standard return policy for parts and accessories?
The customer must inform us within 30 days of receiving their order to be eligible for an RMA. We must be notified within 5 days of receiving an order regarding damaged/missing parts or lost packages. Refund eligibility will depend on whether the parts meet our return guidelines. Please click here for further information regarding our Return Policy.
What if my package is lost during transit?
If a package is lost during transit and has not been delivered, the customer must notify us within 5 business days of the scheduled delivery date. We will then contact the shipping carrier to place a tracer on the missing package (s). If the shipping carrier cannot locate the lost package (s), a claim will be filed and a replacement order will be shipped out as soon as possible.
What should I do if I receive a damaged part, a part that I did not order, or missing a part?
If your order was damaged, misdelivered, missing an item, etc., please contact us within 5 business days of receiving your order. Most cases regarding these issues will need to be submitted in the "RMA" option of our Contact Us page.
Can I obtain a refund for a defective part or accessory?
If the returned part or accessory is determined to be defective by our parts department, the item is eligible for a replacement only. Items claimed under warranty are not eligible for a refund. We will re-order the item and ship it out as soon as it becomes available.
Does KiaPartsNow.com offer store credit on returned parts or accessories?
Unfortunately, store credit is not available at this time. All returns are processed as a refund or a replacement only.
Are all parts and accessories returnable?
Typical controlled parts include: emission labels, air bags, seatbelts, etc. In addition, all electrical parts are also non-returnable. Please click here to view our Return Policy page for more details on returnable/non-returnable items.
How to refund Kia UK?
If the Dealer has insufficient stock or resources to deliver the goods or services ordered by you, we will notify you as soon as possible and any sum debited by the Dealer or Kia UK Ltd from your credit card will be re-credited to your account and the Dealer or Kia UK Ltd will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. Neither the Dealer nor Kia UK Ltd will not be obliged to offer any additional compensation for disappointment suffered. Please note: we endeavour to bring our customers the best value we can by running special offers and promotions, but please remember stocks/resources are limited at the special offer prices, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods/resources have sold out at promotional price can take a few hours to update.
How long is the warranty on a Kia?
What’s covered by the basic warranty? Kia covers the components of a new Kia car for unlimited mileage up to 36 months, and for 100,000 miles between 37 and 84 months, from the date of first registration.
How often does a Kia warranty expire?
For this warranty to remain valid a Kia car should be inspected by a Kia dealer or authorised repairer every 12 or 24 months depending upon the model - the dealer may charge for this.
How long does Kia cover EV?
Electric (EV) and Hybrid Vehicles. Kia covers the components of the EV and Hybrid vehicles for unlimited mileage up to 36 months, and for 100,000 miles between 37 and 84 months, from the date of first registration. This specifically covers the following items not fitted to our standard car range:
How many miles does a Kia have to be registered for?
It will need to have been registered as a taxi in line with our procedures, or it will only be covered for 60,000 miles .
What causes a Kia to perforate?
Any perforation due to corrosion which is caused by industrial fallout, accident, damage, abuse, vehicle modifications or carrying damaging or corrosive cargo. Any perforation due to corrosion caused not by a defect in materials or workmanship, but by not maintaining a Kia car as set out in the owner's manual.
What is accident recovery on Kia?
Accident recovery is provided when you use Kia Accident AfterCare to handle your claim on your behalf with your insurer (where the accident was your fault) or with a third party insurer (the insurer of the fault driver where the accident was not your fault).
How long does it take to return a car?
There is no set number of days for returning a car since it is not a common occurrence. For the most part, once the contract has been signed, you cannot return the vehicle. That said, there are some used car dealerships, such as CarMax, that have a seven-day return policy, but those are the exception rather than the rule. Learn more
What to do if you feel you paid too much for a car?
But don't make wild, unfounded accusations. Instead, use any documentation you can find. If you feel you paid way too much, reference the Edmunds suggested price as proof of an acceptable price.
How to resolve misunderstandings at a car dealership?
He added: "The best way to resolve these misunderstandings is to simply return to the dealership and ask to speak to the manager in a calm tone. Drama and shouting does not impress. Asking for help does."
Where to file a complaint against a car dealership?
Your state attorney general's office is another place to look for information on how to file a complaint against a car dealership. The National Association of Attorneys General lists the state attorneys general and their offices' websites. From there you can find information on laws and the complaint process.
Can I return a car if I don't like it?
No. Buyer's remorse or "I changed my mind and I don't like this car" isn't a valid reason to return a vehicle. Make sure to do all your research and conduct a thorough test drive to avoid this situation entirely. Learn more
Is it bad to return a car to a dealer?
It isn't "bad" to return a car to the dealer, but it is bad to get your hopes up that this will actually work. In most cases, you can't return a vehicle after signing the contract. The only exceptions are used car dealerships that have limited return policies, but you need to know what the limitations are before deciding to purchase the vehicle. Learn more
Can you unwind your purchase of a new car?
Can you unwind your purchase of a new car? The answers to that question are 'no' and 'maybe.'
KIA LEASE RETURN FAQ
Q: Do I have to return my KIA to the dealer that I originally leased from? A: You’re welcome to return your leased vehicle right here at Courtesy KIA regardless of where you took delivery! While we have a large selection of new KIA and Certified KIA’s vehicles and a variety of pre-owned vehicles including off-brand makes and models, if we don’t have the perfect vehicle for you, we will still accept your lease turn-in with no pressure to buy from us..
YOUR END-OF-LEASE OPTIONS
The best way to celebrate the end of your KIA lease might just be to keep the very vehicle you’ve come to love and trust. If so, you have three options to consider. You may purchase your vehicle outright for the purchase option price or finance the amount remaining with KIA Financial Services.
How long does it take to return a Kia?
STANDARD POLICY. In order to qualify for a return, customers are obligated to contact Kia Stuff within 15 days from date of delivery. Additionally, customers are insisted to follow these instructions in order to qualify for proper return authorization. 1.
What happens if you return a Kia product?
If we receive a damaged product, Kia Stuff reserves the right to operate under own discretion.
What is the restocking fee for a refused shipment?
Refused shipments - All refused shipments will automatically be subject to a 20% restocking fee. Please call us before you refuse shipment.
Does Kia Stuff have a return authorization number?
If a customer purchases a product that says, for example, it will fit model years 2012, 2013, 2014 or 2015, however customer owns a 2011 model year, Kia Stuff will not issue an Return Authorization Number for customer error on purchase. This is even enforced if a Vehicle Identification Number (VIN) is included during checkout because every product shows the years that it will fit in their description.
Can you throw away a Kia package?
PLEASE DO NOT THROW AWAY PACKAGING. If you receive a shipment that is damaged. Please take clear photos of the damaged item and the packaging and send them to kiastuff@garveyauto.com. Once Kia Stuff receives your e-mail with photos, an associate will reach out to you and will start filing a claim.
Does Kia have a return policy?
Kia Stuff operates under strict return policies. All orders placed on our website imply full understanding and 100% agreement by consumer to purchase under all of our shipping, return, and privacy policies. We insist all customers read product details as a Vehicle Identification Number (VIN) or other necessary information may be required during checkout. This will help prevent shopping errors.
Who is responsible for shipping costs when returning an item?
5. Customers are responsible for all shipping costs when returning an item.
How to contact Kia Consumer Affairs?
If you have any questions regarding using KIA CONNECT SERVICES, you may contact Kia Consumer Affairs by sending us a message here or calling toll-free at: 1-844-886-9411. We have no obligation to provide you with customer support of any kind. We want to hear from you and will try to assist, but whatever customer support we may offer from time to time, will be at our sole discretion, and will be provided only if you have a KOP Account and added KIA CONNECT SERVICES to it.
What happens if Kia does not pay credit card?
If Kia does not receive payment from your credit/debit card issuer or its agent, you agree to pay all amounts due upon demand by Kia or its agents. Sales taxes, or other taxes, customs, import/export charges, or similar governmental charges are not included in the price of the products.
What are the service requirements for Kia Connect?
In order to utilize some KIA CONNECT SERVICES, certain Vehicle models and trims may require you to have a wireless mobile Device with Bluetooth® wireless technology with a KIA CONNECT SERVICES App downloaded onto your mobile Device while other Vehicle models and trims are equipped with an embedded modem in the Vehicle. Additionally, you must have an active Kia Owners Portal account available at https://owners.kia.com (formally known as a MyUVO account and formerly available at www.myuvo.com ) ( “KOP ACCOUNT”) to receive access to some of the features available through KIA CONNECT SERVICES. By signing-up or otherwise utilizing KIA CONNECT SERVICES, you represent and warrant that you are the owner of your the Vehicle or otherwise have all necessary permissions from the owner of the Vehicle to bind both you and the owner of the Vehicle to these Terms. Kia America, Inc. may interact with and/or engage one or more third party providers as necessary to provide KIA CONNECT SERVICES. Those third party providers include any person, company, or entity who provides any service, equipment, or facilities in connection with KIA CONNECT SERVICES or KIA CONNECT SERVICES Hardware, including, but not limited to, wireless service providers, telematics service providers, such as Cellco Partnership, d/b/a Verizon Wireless ( “Verizon” ), underlying wireless carriers, suppliers, licensors, public safety answering points, emergency responders and other service providers (such as police, fire and ambulance), towing companies, automobile makers, distributors and dealers. Such third party providers are referred to in these Terms as “Service Provider (S)”. Kia or our Service Providers, may receive and respond to your requests for service through an automated operator or through Kia Consumer Affairs.
What is Kia Connect?
By using KIA CONNECT SERVICES, you consent on behalf of yourself and your Vehicle’s occupants to our and our Service Providers monitoring and recording you and your Vehicle’s occupants as well as accessing and storing information collected by the KIA CONNECT SERVICES, as applicable to your level of KIA CONNECT SERVICES use. More
Why do you agree to special third party required terms and conditions when accessing and using Kia Connect Services?
You agree to special third party required terms and conditions when accessing and using KIA CONNECT SERVICES because those third parties require us to pass them through to you. More
How old do you have to be to buy a Kia Connect?
To purchase a paid subscription to access and use KIA CONNECT SERVICES, you must be at least eighteen (18) years of age or the applicable age of majority in your jurisdiction of residence. Prior to the purchase of a KIA CONNECT SERVICES paid subscription, you must provide us with a valid credit/debit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit/debit card number, (iii) the credit/debit card type, (iv) the date of expiration, and (v) any activation numbers or codes needed to charge your card. By submitting that information to us or our third party credit/debit card processor, you agree that you authorize us and/or our processor to charge your card at our convenience. For any paid subscription you purchase to access and use KIA CONNECT SERVICES, you agree to pay the price applicable (including any sales taxes and surcharges) as of the time you submit the order. Kia will automatically bill your credit/debit card or other form of payment submitted as part of the order process for such price.
What is the phone number for Kia?
Any oral notices will be considered given when we call you or when you call Kia Consumer Affairs at: 1-844-UVO-9411 (1-844-886-9411). You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
