Basement Sports Returns Policy
- Products returned within time period are eligible for 100% refund
- Delayed returns arriving at our office after 45 days from the day of delivery may not be credited
- The customer is responsible for shipping charges associated with the return
- Delivery/Shipping charges are not refundable
Full Answer
How does sports basement give back to the community?
Ten percent of Sports Basement’s earnings are redistributed into the community through our Basementeers program, where we partner with thousands of local schools and non-profits.
What is the return policy for basementeer products?
Please note that $7 will be deducted from your refund for any mailed returns, to cover the cost of shipping. We work hard to have the best deals, but if a website or store has a better deal for the same item we'll match it. 10% Basementeer discounts can be applied to the matched price.
What is Sports Basement pre-loved?
Sports Basement Pre-loved is our used outdoor gear department, and marks our latest initiative in our long history of efforts towards sustainability and equity in service of our communities. Sports Basement's values have always reflected the Bay Area's values: we want to help everyone get outside, and we want to protect the Earth while we're at it.
How can I contact sports basement?
You can always, always email us at friends@sportsbasement.com or call us during our store hours at 1-800-869-6670 . Need help with sizing? Planing a trip and want advice?
How to contact Sportsbasement?
How far should you keep from other guests while shopping?
Do you have to wear a mask in a sports basement?
Is a waiver required for backcountry activities?
Rentals – Sports Basement
Was your shopping experience everything you hoped it would be? Did our staffers help you find just what you needed or tell a good joke? We want to know!
Love Your Purchase - Exchange or Return Policy – Sports Basement
We want you to love your purchase, every time you shop. That's why we've put together an exchange or return policy designed to make life easier for you. With that in mind, you can return or exchange online orders via mail or in the store–whichever you prefer. Please note that $7 will be deducted from your refund for an
The Sports Basement Inc Company Profile | San Francisco, CA ...
Company Description: The Sports Basement Inc is located in San Francisco, CA, United States and is part of the Sporting Goods, Hobby, and Musical Instrument Stores Industry. The Sports Basement Inc has 300 total employees across all of its locations and generates $192.04 million in sales (USD).
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Will UPS leave a package if they don't feel safe?
Look for a notice of attempted delivery. UPS/USPS will leave one if they don’t feel safe leaving the package.
Can you return a sportsbasement item?
You can return your item in any of our stores for free. If you would rather mail your return back to us, email us at friends@sportsbasement.com to request a prepaid return shipping label. Note that $7 will be deducted from your refund to cover the cost of return shipping.
How to contact Sportsbasement?
Not seeing answers to your question? You can always, always email us at friends@sportsbasement.com or call us during our store hours at 1-800-869-6670 .
How far should you keep from other guests while shopping?
All customers and staff should keep 6 feet of distance between you, staff, and other guests while shopping and in line.
Do you have to wear a mask in a sports basement?
All staff are required to wear masks 100% of the time while in any Sports Basement property (this includes break rooms and bathrooms).
Is a waiver required for backcountry activities?
In addition to the standard risk liability waiver, an additional COVID-19 waiver will be required for all participants, accepting the inherent risks of backcountry activities (lack of immediate medical services and sanitation) and the potential that rescue operations could be delayed or impossible, given the current regional situation.This will be provided upon arrival.
