What is the return policy for Lands End?
Return Policy Eligible returns received within 90 days of receipt of shipment will be issued to the original form of payment when available. Refunds will be issued for the original purchase price only when accompanied by a Lands' End proof of purchase. No returns will be accepted after 90 days.
Are Lands End returns free shipping?
Yes, we do. A $99 total is all it takes to earn free shipping. Free shipping is also available when you reorder a replacement item during your return process. You can also call 1-800-963-4816 to place your reorder with one of our Customer Care Specialists and have the shipping fee waived.
How much does it cost to return an item to Lands End?
Lands' End allows you to choose your shipper or return your items with the easy returns shipping label. If you opt for the easy returns shipping label, Lands' End will deduct a $6.95 fee from your refund to cover the logistics expenses.
Can Lands End be returned to Sears?
Yes, you can return Lands' End merchandise bought at Sears. When possible, include your original sales receipt with your return. This ensures processing your return will go as smoothly as possible.
Does Lands End still have lifetime guarantee?
Unfortunately, in 2021, Lands' End finally gave up on its lifetime warranty. This makes me really sad since, like L.L. Bean, they were one of the original companies to offer this guarantee. It seems that, today, the only way this guarantee exists is for its business clothing.
Is Lands End a good company?
Overview. Lands' End has a consumer rating of 2.76 stars from 171 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Lands' End most frequently mention customer service, credit card and return shipping problems. Lands' End ranks 25th among Swimwear sites.
How do I contact Lands End customer service?
If you have any questions about our site or our merchandise, or you would like assistance making a purchase, please call us at 1-800-963-4816 and one of our specialists will be happy to help.
How long does it take Lands End to ship?
Standard Shipping: See shipping and handling charges. 3-5 business days via UPS/USPS service. (Add 1-2 business days for processing, and 1-2 days for orders with monogramm ing or hemming.) 2-4 business days to Alaska and Hawaii, shipped priority mail, no additional charge.
How do I contact Lands End customer service?
If you have any questions about our site or our merchandise, or you would like assistance making a purchase, please call us at 1-800-963-4816 and one of our specialists will be happy to help.
Does Lands End have an app?
Lands' End launches mobile site and its digital catalog app for iPhone® and iPad®.