What is Lilly Pulitzer's return policy for swimwear?
Lilly Pulitzer® company stores will gladly accept returns of any unwashed, unworn, unused, or defective merchandise, with original tags attached, when accompanied by an original Lilly Pulitzer® company stores sales receipt. Swimwear must also have the hygienic liner intact.
Where do I Mail my return to Lilly Pulitzer?
Mail your return to: Lilly Pulitzer c/o Returns Dept. 800 3rd Ave, King of Prussia, PA 19406 (We are unable to accept returns from Major Department Stores, Signature Stores and Specialty Stores) Have another question? NEED HELP?
What is store credit at Lilly Pulitzer® stores?
Lilly Pulitzer® store credit is only redeemable at LillyPulitzer.com and Lilly Pulitzer® corporately owned retail stores. Alternatively, the gift recipient may elect to credit back the original form of payment submitted by the person who placed the gift order. Their preference must be chosen on our Return Form .
Can I cancel my Lilly Pulitzer order?
Yes! Please give us a ring at 1.888.725.4559. My order was cancelled, what happened? Orders may be cancelled for a variety of reasons including lack of inventory or system error. Lilly Pulitzer reserves the right to cancel any order due to unauthorized, altered, or ineligible use of promotional codes or merchandise.
Is a Lilly Pulitzer gift card refundable?
Is Lilly Pulitzer a trademark?
Is Lilly Pulitzer available in stores?
Is Lilly Pulitzer responsible for loss of product?
Is Lilly Pulitzer software copyrighted?
About this website
What is the return policy at Lilly Pulitzer?
Free Returns Within 15 Days of Receiving Your Order. After 15 Days, $7.00 Will be Deducted From Your Refund. For a free return you must place your return in the mail within 15 days of your original delivery date.
Can I return an order in store?
In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit.
How do I return an item to a store?
Tell the clerk you want to return the item. Don't delay returning the item. Some stores allow returns but only for a certain amount of time. For example, many stores only allow returns within 14 days of the purchase.
Can I return a gift to a store without a receipt?
Some stores will let you return anything, even without a receipt. Others have time limits and restocking fees. If you believe it's the thought that counts, then you won't be offended if the recipient of a present you've given can't use it for whatever reason.
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
What is the best excuse to return an item?
Here are some of the most common reasons for returns, and what you can do about them:#1 | The Customer Bought the Wrong Item.#2 | The Product is No Longer Needed.#3 | The Product Didn't Match the Description.#4 | A Gift Purchase Was Incorrect.#5 | The Product Was Damaged Upon Arrival.More items...•
Do retail stores have to accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
Can I return something I bought in store online?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Is it rude to return a gift to the store?
There are some that think it's never polite to return a gift unless it's the wrong size or you're allergic to it. But Ms. Post says that it's “just fine to return or exchange a gift.” She explains that returning a gift does not negate the spirit of the gift.
Can you get a refund without a receipt?
Faulty items Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired.
Can stores not accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
What stores don't do refunds?
Following are some stores that still won't accept returns until further notice.Aldi. The grocery chain is not accepting any returns. ... Family Dollar. The discount chain has suspended its return policy. ... Kroger. ... Publix. ... Walmart. ... Whole Foods Market.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
What is your return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Lilly Pulitzer Return Policy
Items eligible for return must have not been worn, altered, or washed, and have the original tags attached and accompanied by the original receipt or online confirmation order number. Swimwear returns MUST have all tags and hygienic liner intact.
GIFT RETURNS
You will receive an e-gift certificate. Be sure to include the recipient’s email address on the return form.
MISSING OR DAMAGED MERCHANDISE
Please contact Customer Care within 7 days so we can replace or take back the incorrect item (s) for a full refund.
RETURNING A STORE PURCHASE
If you need to return an item purchased from one of our corporate Retail Stores, please include a copy of your receipt, name and contact information. Mail your return to: Lilly Pulitzer c/o Returns Dept. 800 3rd Ave, King of Prussia, PA 19406 (We are unable to accept returns from Major Department Stores, Signature Stores and Specialty Stores)
PRICE ADJUSTMENTS
A one-time price adjustment will be granted on a Full Price item when an original invoice or order confirmation from www.lillypulitzer.com is presented within 14 days of the purchase date. Items not purchased at Full Price are not eligible for price adjustments.
Is a Lilly Pulitzer gift card refundable?
Gift Cards and E-Gift Cards are non-refundable. The balance on a gift card can be viewed at LillyPulitzer.com/giftcards. If the order exceeds the amount of the gift card, the balance must be paid by credit or debit card. Gift Cards do not expire.
Is Lilly Pulitzer a trademark?
Trademarks. All trademarks, logos, service marks and trade names are proprietary to Lilly Pulitzer or other respective owners that have granted the Site ...
Is Lilly Pulitzer available in stores?
Most products displayed on the Site are available in Lilly Pulitzer Retail stores in the United States while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in stores. In some cases, merchandise displayed on the Site may be available for sale at a different price than in Lilly Pulitzer Retail Stores ...
Is Lilly Pulitzer responsible for loss of product?
Lilly Pulitzer shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms & Conditions. Product Information.
Is Lilly Pulitzer software copyrighted?
The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Lilly Pulitzer and protected by U.S. and international copyright laws. All software used on the Site is the property of Lilly Pulitzer or its software suppliers and protected by U.S. and international copyright laws.
How long does it take for UPS to refund an order?
Refunds by UPS are valid within 30 days from the original order date. Items must be returned unwashed, unworn, undamaged and with tags attached, accompanied by the invoice.
Can I return a gift card in store?
All Gift Cards are Final Sale and cannot be returned or exchanged by mail or in-store. All "Final Sale" items listed at 50% off or over cannot be returned or exchanged by mail or in-store.
Is a Lilly Pulitzer gift card refundable?
Gift Cards and E-Gift Cards are non-refundable. The balance on a gift card can be viewed at LillyPulitzer.com/giftcards. If the order exceeds the amount of the gift card, the balance must be paid by credit or debit card. Gift Cards do not expire.
Is Lilly Pulitzer a trademark?
Trademarks. All trademarks, logos, service marks and trade names are proprietary to Lilly Pulitzer or other respective owners that have granted the Site ...
Is Lilly Pulitzer available in stores?
Most products displayed on the Site are available in Lilly Pulitzer Retail stores in the United States while supplies last. In some cases, merchandise displayed for sale on the Site may not be available in stores. In some cases, merchandise displayed on the Site may be available for sale at a different price than in Lilly Pulitzer Retail Stores ...
Is Lilly Pulitzer responsible for loss of product?
Lilly Pulitzer shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms & Conditions. Product Information.
Is Lilly Pulitzer software copyrighted?
The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of Lilly Pulitzer and protected by U.S. and international copyright laws. All software used on the Site is the property of Lilly Pulitzer or its software suppliers and protected by U.S. and international copyright laws.
