ecco shoes return policy

by Fabiola Turcotte Published 2 years ago Updated 1 year ago


  • Items must be returned within 30 days from delivery
  • Items must have all original tags
  • Items must not have been worn, altered, or washed
  • Footwear must include the original shoebox in its original condition without postal labels
  • Orders delivered home can be returned by carrier or in selected ECCO stores

More items...

Full Answer

Can I get a refund on my Ecco order?

Shipping and handling charges are not refundable. All returns must be sent back using your returns label that was included in your original shipment. Click here for a returns form. Can I return my order at an ECCO Store? You can return your order at a participating ECCO store or ECCO Outlet.

What is the Ecco return policy for socks?

All purchases made through an ECCO retailer or an ECCO retail store should be returned to their original place of purchase. Return on socks are only accepted if the socks are unworn and the packaged is unopened. ECCO MAY REFUSE TO ACCEPT RETURNS THAT WERE PURCHASED IN VIOLATION OF ECCO POLICIES, INCLUDING ECCO'S NO RESALE POLICY.

How do I return unworn shoes to Ecco?

Simply use our store locator to find your closest location. Bring your unworn shoes in their original box to the ECCO Store with your order & shipping confirmation email, the packing slip included with your shipment and a valid photo ID and we will process your request. See our return policy for more information.

What is Ecco’s policy on defective shoes?

ECCO reserves the right to inspect any shoe for determination for warranty coverage. After inspection, if the shoes are deemed defective, they become the property of ECCO and you will receive a credit voucher. A credit voucher may not be combined with any other discounts or promotions.


What is the return policy for Ecco shoes?

Returns should be shipped within 60 days of the original shipment with the receipt from your purchase. We can only issue credit to the credit card, debit card or PayPal account used for the purchase. We will contact you if we receive a return that has been damaged or worn and will return this item to you.

Can I return a pair of shoes?

You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.

Can you return shoes you bought online?

Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.

Can you return shoes without a receipt?

If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.

Do I need the box to return shoes?

You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.

Can I return shoes after wearing them target?

Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.

How do I return an online order?

Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.

How do I send a return package?

0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.

How can I get proof of purchase without receipt?

Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...

Where can I return without receipt?

Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.

Can you return something without the box?

Original packaging is not necessary Many store policies say that retailers can only accept returns if the product is still in saleable condition, which often means that it needs to be in its original packaging.

Can I return Nike shoes after wearing them?

You can return items purchased online (some exceptions apply) for any reason within those 30 days. That includes custom Nike By You sneakers. Even after 30 days, you can return items if they're unworn and unwashed. And remember, returns are always free for Nike members.

Can I return vans if I wore them once?

Vans allows returns of nearly all items! The company will accept your return as long as the item is in new condition and you follow Vans' return policy. The policy differs for Vans online returns, in-store returns, and custom products.

Can you return worn shoes Big 5?

If you are not satisfied with your purchase, simply return to any Big 5 Sporting Goods store in accordance with the following policy. Items must be in original, unworn, unopened, and saleable condition. Proof of purchase is required for all refunds.

Can I send my Nike shoes back?

We stand behind all of our shoes and gear. If your Nike shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game. If you believe your item is flawed, and it's within 60 days of your purchase, you can simply return it to us for a full refund.

Can I return my order at an ECCO Store?

You can return your order at a participating ECCO store or ECCO Outlet. Simply use our store locator to find your closest location. Bring your unwo...

How can I return my order?

If for any reason you are not satisfied with your purchase, you may return it for a refund of the purchase price you paid minus all shipping charge...

Can I exchange the item I ordered for another item?

We are sorry, but we do not offer exchanges. Our product availability changes daily and we cannot guarantee the availability of the exchange item i...

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