According to the LL Flooring (formerly known as Lumber Liquidators) return policy, you have to file a return request within 90 days of the day of your purchase. If you want LL Flooring to accept your return request, the product in question needs to be: In its original condition Stored properly to avoid atmospheric adjustments Not installed
Full Answer
What is LLLL flooring's policy on discontinuing products?
LL Flooring reserves the right to discontinue the sale of any product listed on the Sites at any time without notice. Product prices offered on the Sites may vary from other advertised prices due to varying conditions in different geographic markets.
Does ll flooring offer free shipping?
The ship-to-store option offers free delivery, so online shoppers won’t have to pay for shipping if they can pick up the order at a local LL Flooring location. LL Flooring also offers easy-to-install options for DIY customers.
What is the warranty on LL flooring?
LL Flooring products are sold with a manufacturer's warranty. Flooring comes with a one-year warranty on workmanship if you choose professional installation. LL Flooring stocks several brands and also supplies professionals. Is LL Flooring safe?
What is the agreement between LL flooring and the sites?
This agreement, the LL Flooring Privacy Policy, terms of sale, and other applicable terms that may apply to a particular purchase or interaction with us, constitute the entire agreement between you and LL Flooring with respect to the Sites.
Can you return unused flooring to LL Flooring?
Returns/Exchanges and Refunds: Returns and exchanges must be made within 90 days of receipt and only with a valid receipt of purchase. Returns or exchanges are not permitted on opened boxes, special or custom orders, close-outs, and odd lots.
Can LL Flooring be trusted?
Satisfied customers noted that they were pleased with their flooring, installation process, and prices, while negative reviews mentioned issues with the company's billing process, as well as unprofessional service that left behind damage or used the wrong materials.
Can you return hardwood flooring?
RETURN POLICY ON WOOD PLANKS IN THE DOMESTIC COLLECTION Make sure that you have a copy of your bill. Merchandise returns must be done within 30 days of the purchase. Boxes of returned planks must be intact; the packaging must not have been opened or altered.
Does LL Flooring have Formaldehyde?
LL Flooring Violates CARB Emissions Standards The 60 Minutes report indicates that these extreme levels of formaldehyde raised concern among laboratory employees, who suspected that their testing equipment may be faulty.
What is wrong with Lumber Liquidators flooring?
Lumber Liquidators shares were slammed in March 2015 after a “60 Minutes” report alleged that Chinese-made laminate flooring from Lumber Liquidators installed in many American homes contained far higher than accepted levels of formaldehyde, a known carcinogen.
Is LL flooring the same as Lumber Liquidators?
In April 2020, Lumber Liquidators officially changed its name to LL Flooring in order to better reflect who we are.
Can I return vinyl plank flooring?
Installed flooring is considered the property of the owner/installer and cannot be exchanged or returned for any reason.
Can I return opened flooring to Lowes?
If you're not completely satisfied with your Lowe's purchase, simply return the merchandise to any Lowe's store in the US. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.
How long do you have to return flooring to Lowes?
Lowe's floorings can be returned under 90 days from the date of purchase. A client has multiple options to return the product. The flooring items can be returned via an in-store facility or they can be picked up from the client's place.
What does LL Flooring stand for?
Lumber Liquidators FlooringLL Flooring (formerly Lumber Liquidators Flooring) is an American retailer of hard-surface flooring including hardwood flooring, laminate flooring, vinyl plank flooring, tile flooring, bamboo flooring and cork flooring, as well as flooring tools and accessories.
How long does vinyl flooring off-gas?
Off gassing is usually extreme in the first 3 to 5 weeks after your vinyl flooring installation. However, factors like ventilation, where the installation is done, and the amount of chemicals emitted can affect how long the smell will last. For indoor floors, the odor may linger longer than on outdoor floors.
How do I know if my flooring has formaldehyde?
Look for products labeled or stamped in compliance with these standards to be on the safe side. At the same time, there are other green laminate flooring indicators that you can use to determine which laminate floorings contain less formaldehyde: GreenGuard certification. Ultra-low emitting formaldehyde features.
Where does Lumber Liquidators wood come from?
Another factor that Lumber Liquidators asserts contributes to its low pricing is that it sources its products from overseas: Asia, Europe, Australia, and South America. About half of Lumber Liquidators' products are manufactured in China.
Which is better floor and decor or Lumber Liquidators?
Floor & Decor wins the war for the floor Its stores are beautiful and shopping there feels more luxurious. As a result, it does more business than Lumber Liquidators, $1.7 billion in FY 2018, with about one-fourth the total number of stores.
What is Duravana made of?
Duravana is 100 percent PVC-free and is made with wood from responsibly managed forests as certified by the Forest Stewardship Council.
Where is Chesapeake flooring manufactured?
Chesapeake Hardwood Flooring made in China.
How to contact LL Flooring?
Contacting Us. If you have any questions about the Terms and Conditions, please call us at 1-800-366-4204, use the contact us page at www.llflooring.com or write to us at the following address: LL Flooring, Inc. Customer Care Dept. 4901 Bakers Mill Ln.
What is LL Flooring Privacy Policy?
This agreement, the LL Flooring Privacy Policy, terms of sale, and other applicable terms that may apply to a particular purchase or interaction with us, constitute the entire agreement between you and LL Flooring with respect to the Sites. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and LL Flooring with respect to the Sites. No modification of this agreement shall be effective unless it is authored by LL Flooring, Inc. or its affiliates, or unless it is physically signed in blue ink by a LL Flooring officer. Any alleged waiver of any breach of this agreement shall not be deemed to be a waiver of any future breach. A printed version of this agreement and/or of any notice given by LL Flooring in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement or your use of the Sites to the same extent and subject to the same conditions as other business documents and records originally generated and maintained by LL Flooring in printed form.
Is LL flooring an equal opportunity employer?
LL Flooring also may make employment information available through the Sites . LL Flooring is an equal opportunity employer. LL Flooring provides equal employment opportunity to qualified persons without regard to race, color, religion, sex, national origin, age, veteran status or disability. LL Flooring's policy relates to all phases of employment including recruitment, placement, promotion, training, demotion, transfer, layoff, recall and termination, rates of pay, employee benefits and participation in all company-sponsored employee activities.
Does LL Flooring have links?
The Sites may contain links to Sites owned or operated by parties other than LL Flooring. Such links are provided for your reference only. LL Flooring does not control outside Sites and is not responsible for their content. LL Flooring's inclusion of links to an outside Site does not imply any endorsement of the material on the Site or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does LL Flooring's inclusion of the links imply that LL Flooring is authorized to use any trade name, trademark, logo, legal or official seal or copyrighted symbol that may be reflected in the linked Site.
Does LL flooring display colors?
LL Flooring makes all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors.
Can you print LL flooring?
LL Flooring grants you permission to view the Sites and to print individual pages from the Sites for your own personal, noncommercial use, provided that you agree to and accept without modification the notices, terms and conditions set forth in these Terms and Conditions. You may not modify, copy (except as set forth in the preceding sentence), distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, material, software, products or services from the Sites.
Is there undue reliance on forward-looking statements?
Undue reliance should not be placed on such forward-looking statements, as such statements speak only as of the date on which they are made. Additional information regarding these and other risks is contained in the company's periodic filings with the Securities and Exchange Commission.
How Does the Lumber Liquidators Return Policy Work?
According to the LL Flooring (formerly known as Lumber Liquidators) return policy, you have to file a return request within 90 days of the day of your purchase. If you want LL Flooring to accept your return request, the product in question needs to be:
Filing a Return Request Using DoNotPay
Instead of wasting ages on the phone with customer support reps, you can file a return request with LL Flooring online in a matter of minutes by using DoNotPay’s nifty product. To do so, you need to complete the following steps:
DoNotPay Paves the Way to Making Other Return Requests
Not satisfied with a product from a different company? DoNotPay can help you file a return request with many companies across the United States. Some of these companies are:
Demand a Refund From LL Flooring With DoNotPay
Need help requesting a refund for your return item? DoNotPay can help you get your money back in an instant. Follow these steps:
Has LL Flooring Wronged You? DoNotPay Can Help You Sue Them
Do you feel like LL Flooring or any other company is denying you a refund you deserve to receive? Rely on DoNotPay and sue them in small claims court hassle-free!
Return Policy
Returns must be made within 30 days of purchase. All requests to make a return after 30 days of purchase will be denied. No exceptions.
Flooring Coupons
Looking for the best price on hardwood flooring, laminate, cork, bamboo, iron balusters, or nearly any other kind of flooring product? In addition to our already low prices, check out our Flooring Coupons page to see how you can save even more on your new floors!
Select "Home Delivery" as your preferred delivery method
Home delivery is delivery by box truck up to 75 miles from your chosen ship from location to your home. The store team will schedule a delivery with their local carrier and the carrier will contact you to set up an appointment that best meets your scheduling needs. You will have three delivery options to choose from.
Touchless, safe delivery available into an accessible garage, carport or curbside driveway
This delivery requires a flat surface driveway navigable by a large box truck. Delivery personnel based on your delivery selection will either place your product outside in your driveway or place a full pallet of product into an accessible garage.
White Glove inside your home delivery available up to two rooms on your first floor
Delivery personnel will disassemble the palletized flooring and carry the flooring cartons into your home. Be sure you have a cleared accessible walkway and area for them to place the flooring that will be safe and out of the way while awaiting installation.
Your local store will contact you when your order is ready for pick-up
If there is any change in available curbside assistance due to safety concerns, your store will contact you to discuss options.
Can I pick up free swatches at LL Flooring?
You can also pick up free swatches at the store. You can buy flooring online and pick it up with no shipping charges at an LL Flooring store location . The company offers peel-and-stick, glue-down and quick-click options, depending on the material.
Does LL Flooring have carpet?
Customers can shop multiple options at LL Flooring. The company does not offer carpet, but you’ll find hundreds of styles of hardwood, laminate, tile and waterproof vinyl with DIY or professional installation options.
