Full Answer
What is the return policy for Sally Beauty?
Most items purchased on SallyBeauty.com can be returned for refund within 30 days of delivery to the sallybeauty.com fulfillment center, or to your local Sally Beauty store with a few exceptions: Appliances purchased after 60 days with 1 year manufacturers warranty cannot be returned to stores.
Can you return used products to Sallys?
Sally Beauty has a Love it or Return it Policy that covers hair color. You may return your new, used or empty hair color containers with receipt dated within 60 days for a full refund or exchange.
Can you return hair extensions?
Human hair extensions are considered a hygienic product. This is an industry standard and other hair extensions suppliers do not allow returns of opened items for the same reasons. Security seal must be intact.
Can you return hair to the beauty supply?
We will gladly accept returns on all eligible products (altered packaging/product, worn, having scents, or damaged items are not eligible for return) postmarked back to us within 30 days of receiving. A photo of the unopened product may be required before the return process can begin.
Can you return nail polish?
HEALTH & BEAUTY – If the item is designated as ORM-D (Other Regulated Materials-Domestic), it must be returned in its original package. If returning by mail, it must have secure ORM-D packaging obtained from the post office. ORM-D items include perfumes, nail polish, and aerosol cans.
Can you return hair dye Walmart?
Answer: As per Walmart's” no receipt policy, “you can return three times without a receipt within 45 days at the Walmart store only. The only makeup or beauty products that cannot be returned or exchanged once they have been used or opened are perfumes, nail polish, and aerosols.
Can you return hair dye to Walgreens?
You can return or exchange items to ANY Walgreens for up to 30 days after purchase. Bring in your receipt and have the item in the original packaging for a quick & easy return.
Does Ulta accept returns?
Happy returns are our style We're all about bringing you a top shopping experience from start to finish. If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. First, a few details: Returns must be accompanied by all original components.
Exceptions to the Sally Beauty Return Policy
Here are the most important exceptions to the standard Sally Beauty return policy:
How Does Sally Beauty Deal With Damaged Appliances?
If you receive a damaged item, either via mail or in store, please contact customer service before proceeding with the return
How To Return Your Sally Beauty Items to a Store
If you want to head over to a store to return your Sally Beauty items, follow these instructions:
How To Return Sally Beauty Items Online
You can return the items purchased online to the sallybeauty.com fulfillment center. To do so, follow these instructions:
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How much is free shipping with UPS?
Free shipping by standard UPS ground shipping on any $35 online purchases to the 48 contiguous states. Merchandise total must reach $35 after all discounts are applied and before any taxes or (if expedited) shipping fees.
What is the USDOT?
The U.S. Department of Transportation (USDOT) restricts air shipment of items containing hazardous materials that could contribute to a fire or other mishap on board an aircraft. Aerosol products in pressurized spray containers (e.g., hairspray, shaving cream, deodorant, some perfumes) and products containing flammable, ...
Is 2 day shipping on equipment?
Equipment is not eligible for 2-day shipping. Offer not valid on prior purchases or on orders going outside the contiguous 48 states or Washington D.C., including to Alaska, Hawaii, Canada or Puerto Rico, or orders going to P.O. Boxes, APO or FPO.
Can you select shipping method for certain destinations?
Certain destinations are only serviced by select shipping methods. Depending on the shipping address you specify, you will only be offered shipping method options that are valid for that address type.
Does Sally Beauty have customs?
Customs law requires that all applicable Duties and Taxes must be paid for shipments entering Canada. When you place an order with Sally Beauty, you authorize our customs broker to act as your agent with Customs and Revenue Canada to clear merchandise and process all duties and taxes.
Items Purchased Online
Exceptions to Regular Returns
- Most items purchased on SallyBeauty.com can be returned for refund within 30 days of delivery to the sallybeauty.com fulfillment center, or to your local Sally Beauty store with a few exceptions: 1. Furniture and Salon Equipment:These items cannot be returned directly to the sallybeauty.com fulfillment center without prior authorization. Please cal...
Items Purchased In-Store
- Sally Beauty Store Purchases in the United States: In general, we will happily accept returned merchandise purchased at any of our United States store locations regardless of which store actually sold the item(s). Items purchased in store cannot be returned by mail and sender will not be issued a credit or refund. Except for exceptions stated below, you must have an original recei…
Exceptions to In-Store Returns
- Most items purchased on SallyBeauty.com can be returned for refund within 30 days of delivery to the sallybeauty.com fulfillment center, or to your local Sally Beauty store with a few exceptions: 1. Furniture and Salon Equipment:Please call 1-800-444-7712 for more information on returning these items. Please note, a 20% restocking fee may be applied. 2. Sally Beauty Store Purchases:…
Defective Appliance Return Instructions
- Most items purchased on SallyBeauty.com can be returned for refund within 30 days of delivery to the sallybeauty.com fulfillment center, or to your local Sally Beauty store with a few exceptions: 1. Appliances purchased after 60 days with 1 year manufacturers warranty cannot be returned to stores. Visit your local Sally store for assistance on these exceptions. 2. You will need dated rec…
Canada Return Policy
- We want you to be totally satisfied with your purchase. For all Canada returns, please call customer service at: (866) 234-9442 and we will be happy to assist you.
Returning Your Item
- Please visit warranty claimsfor shipping information on an item under warranty. Retain your tracking number as we will be unable to refund or replace your order without proof of delivery. Please allow 5-7 business days after your package has been delivered for return to be processed. This link cannot be used to return furniture or equipment items or items purchased in store. Mer…