What is Lulu's return policy for lighting and wallpaper?
For all lighting and wallpaper, once it has been installed it cannot be returned. If your item is marked as FINAL SALE or MADE TO ORDER or is a Special Order, it is not eligible for return. Oversize/White Glove Returns: If your item was marked as oversize or white glove, please contact support@luluandgeorgia.com to arrange your return.
How do I return or exchange a Lulus item?
Print out your Lulus return label and attach to your package. Drop it off with the shipping carrier referenced on your return label, either being USPS or UPS. To avoid returns lost in transit, please drop your return off with the correct carrier. We recommend keeping your shipping receipts until your return is refunded. How do I make an exchange?
How do I return an item to Lululemon?
Head to the returns page to start the process and follow these easy steps. Login to your lululemon account and select the Fast Track Return option. From here, please select your return shipping label. Place your item (s) in the reusable shipping bag or box. (Remember this must be 3 items or less to receive the Fast Track Refund.)
What is Lulus'return and exchange policy?
• Gift cards cannot be returned or refunded. Lulus reserves the right to limit service to customers that show excessive return activity. What is your Exchange Policy? • Online exchanges are limited to exchanges for the same item in a different size.
Can you return to Lululemon after 30 days?
Lululemon allows returns of unworn, unwashed merchandise with the hang-tags still intact up to 30 days post-purchase—a return window that can be considered roughly standard according to our Returns Benchmarks Report.
How long can you return something to Lulu?
Lululemon gives you 30 days from date of purchase to return an item for a full refund.
Is it easy to return to Lulus?
Lulus accept returns that are postmarked within 30 days of the delivery date but in order to return your item free of charge, you will need to have sent the item back postmarked after just 10 days, which is quite a short turnaround compared to other retailers.
Can you return Lulu without a receipt?
What is your refund policy. Without an original receipt and credit card present, in-store returns are refunded to a gift card. You can check out our return policy here: spr.ly/6019yRV2D If you'd like to chat more, be sure to drop us a PM.
Can I return my old Lululemon pants?
Yes. If you're having second thoughts about your gear, and your purchase was made within 30 days, we can return it. Product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase.
Can you return pilled Lululemon leggings?
UPDATE: As of September 2019, lululemon has made pilling a non-quality issue. Meaning, if your product pills, you are no longer allowed to return it due to manufacturer defects or quality issues. This is really unfortunate because many of their Align leggings will eventually pill.
Does Lulus have free return shipping?
Lulus' return policy states that you can return the package within 30 days of the delivery date. If you send the item back within ten days of delivery, you are entitled to free return shipping. Customers who return the item after the first ten days have to pay a $7 fee.
How do I exchange Lulus?
You must postmark your original item within 10 days of the date you initiate the exchange online to avoid being charged for the new item, as well as a $7 fee for the return shipping. If you have been charged for the new item, we will refund the cost of the original item after we receive it at our returns facility.
Where does Lulu ship from?
We produce books at our print facilities across the world including locations in France, Poland, Australia, the United Kingdom, Canada, and the United States and then ship the print products globally. Our estimated production time for all printed products is 3-5 business days.
Does lululemon have a lifetime guarantee?
While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime, and as a result our Quality Promise cannot be applied to any item purchased through Like New. Choosing the right fabric for the ways you like to sweat is everything to us.
Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
Does Lululmemon accept returns after 30 days?
The Lululemon policy includes a 30 day limit, but stores have the discretion to make an exception for their clothing. Head to a store or talk to a...
Our Quality Promise
Quality is the heart of who we are. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back. While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime.
Find Out More
Send us an email, call our Guest Education Centre, or drop in to one of our stores.
Can you return an online purchase to the store?
Yes, you can! The exception to this includes face masks, which aren’t returnable, outlet items, and Like New purchases. Otherwise, if an in store return is more convenient for you than the online process, just be sure to bring your proof of purchase and you’ll be fine.
How strict is the Lululemon return policy?
The Lululemon return policy page indicates that there are exceptions to some things, though it seems adamant about bringing a proof of purchase to indicate you did buy an item new.
Lululemon Exchange Policy
Lululemon does offer an exchange policy. The company allows you to exchange clothing items with their tags on and proof of purchase in store up to 30 days. Their associates will help you do a return and complete the process by finding something else you like more.
Does Lululemon make returns without a receipt?
In most cases, returning items to Lululemon without a receipt will result in refunds in the form of gift cards or store credit, providing you’re within the return policy timeframe.
Can I return a Lululemon product after use?
Lululemon generally prefers not to have products returned after use, especially if washed – and especially swimwear. They pride themselves on clothing items that last a long time, and don’t want to put items that may have been mistreated or touched sensitive areas back on the shelves.
Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
What is Lulu for?
Lulu is a place where people of all ages, backgrounds, experience, and professions can publish, sell, or buy creative content such as novels, memoirs, poetry, cookbooks, technical manuals, articles, photography books, children’s books, calendars, and a host of other content that defies easy categorization. We help people distribute information and art spanning a wide range of subject matter while providing a safe, friendly, respectful, and serious site for all content creators. Since our community serves a broad range of ages, we do not encourage content that may be considered inappropriate or offensive to our users.
What is Lulu community?
Lulu is a community for creators of remarkable works. We provide the tools for you to publish your work for personal use and/or for sale and distribution to others, a marketplace for the purchase of goods and services, and a site where you can participate in forums and discussion groups with like-minded creators.
Why is Lulu suspending content?
Content can be suspended because it is believed to violate the terms of the Membership Agreement.
How old do you have to be to use Lulu?
When and if you set up your Lulu account and register to use the Site, you agree to (a) being at least sixteen (16) years old, and (b) providing accurate, current and complete information about yourself as prompted by our registration form (including your email address), and (c) maintaining and updating your information (including your valid email address) to keep it accurate, current and complete. You acknowledge that, if any information provided by you is untrue, inaccurate, not current or incomplete, (1) you cannot claim a lack of notice on communications we have attempted to send to you that could materially affect your rights under the Terms, and (2) we reserve the right to terminate your access to and use of the Site. Our Privacy Policy governs the use and disclosure of any information you provide.
What is a qualified referral on Lulu?
A Qualified Referral is defined as a purchase made at www.lulu.com by a person (a "Referred Customer") who arrives to our website by clicking your Refer-a-Friend program link. You are limited to one Qualified Referral for each Referred Customer; additional purchases made by a Referred Customer are not counted as additional Qualified Referrals.
Does Lulu have copyright?
Lulu is committed to protecting copyrights and expects users of the Site to do the same. The Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that any material used or displayed on or through the Site infringes your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow us to locate the material on the Site; (d) the name, address, telephone number and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and (f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.copyright.gov/ for details. DMCA notices and counter-notices regarding the Site should be sent to:
Is Lulu a US company?
The Site is controlled and operated by Lulu from the United States of America, and is not intended to subject Lulu to the laws or jurisdiction of any state, country or territory other than that of the United States of America. Lulu does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit the Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Shipping
Due to carrier shipping constraints, we’re facing extended shipping timelines on many items of up to 14-18 business days. In some cases, there will be a delay from when your shipping label is created, and when FedEx actually picks up the item from our warehouse.
Returns
We want you to be happy with your purchase! If your item is noted as eligible for a free return on the product page, it can be returned with a complimentary return label when a return is requested within 60 days of receiving your purchase. We do not refund original shipping charges.
START YOUR RETURN
Oversize/White Glove Returns: If your item was marked as oversize or white glove, please contact support@luluandgeorgia.com to arrange your return. Due to the size of these items, we are unable to issue ground return labels.
