Yes, you can, if you lost your receipt you are still able to return most of the products. When you return your item without a receipt in-store, they will be asking for your phone number. Lululemon employees will track your purchase detail and transaction history by your phone number.
What is lululemon’s return policy for gift receipts?
Gift receipts enable the recipient to make an in-store exchange or receive a refund in the form of a lululemon gift card (in-store and online). Gift receipt returns are subject to lululemon’s return policy. When we receive your package we’ll refund you within seven business days and email you when this transaction has taken place.
Does Lululemon offer free shipping?
Luckily for you, Lululemon not only offers free shipping, but also free return shipping. All online orders come with a prepaid return label so you can rest easy knowing you’ll eventually get the right size, even if it wasn’t right on the first try.
How do I return Lululemon sports gear?
You can return Lululemon sports gear at a store or initiate a return online and send the parcel by mail. Almost all products from Lululemon can be returned, with a few exceptions: If you have a Lululemon store in your neighborhood, returning unwanted items to the store is the fastest way to get a refund.
How long does it take for a Lululemon gift card to arrive?
Just like magic, a lululemon e-gift card will arrive in your inbox within the next 2 hours. Our gift cards are good to use in store or online; they also never expire or depreciate and are final sale. Fast Track returns are not possible for Like New product.
Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
Does Lululmemon accept returns after 30 days?
The Lululemon policy includes a 30 day limit, but stores have the discretion to make an exception for their clothing. Head to a store or talk to a...
Can you return an online purchase to the store?
Yes, you can! The exception to this includes face masks, which aren’t returnable, outlet items, and Like New purchases. Otherwise, if an in store return is more convenient for you than the online process, just be sure to bring your proof of purchase and you’ll be fine.
How strict is the Lululemon return policy?
The Lululemon return policy page indicates that there are exceptions to some things, though it seems adamant about bringing a proof of purchase to indicate you did buy an item new.
Lululemon Exchange Policy
Lululemon does offer an exchange policy. The company allows you to exchange clothing items with their tags on and proof of purchase in store up to 30 days. Their associates will help you do a return and complete the process by finding something else you like more.
Does Lululemon make returns without a receipt?
In most cases, returning items to Lululemon without a receipt will result in refunds in the form of gift cards or store credit, providing you’re within the return policy timeframe.
Can I return a Lululemon product after use?
Lululemon generally prefers not to have products returned after use, especially if washed – and especially swimwear. They pride themselves on clothing items that last a long time, and don’t want to put items that may have been mistreated or touched sensitive areas back on the shelves.
Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
Our Quality Promise
Quality is the heart of who we are. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back. While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime.
Find Out More
Send us an email, call our Guest Education Centre, or drop in to one of our stores.
Gift Receipts
Gift receipts are available for all online orders. To create a gift receipt, head to your order details page—you can find it by tracking your order as soon as it has shipped from our distribution centre.
Refund Timing
When we receive your package we’ll refund you within seven business days and email you when this transaction has taken place. Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle.
Does Lululemon Provide Exchanges On Its Products?
Lululemon gives you 30 days to exchange your product for another product. If your purchase item does not perform as you expected or bought the wrong product, then you can exchange it within 30 days after the shipping date. Your product must be unworn and unwashed with all original tags and the receipt.
Lululemon Refund Policy
When Lululemon received your return product, they will process your refund. Your refund can be credited within seven business days in the original form of the payment.
How long does it take to return a Lululemon item?
Lululemon allows their customers to return items within 30 days of purchase. You have to satisfy a few conditions to qualify for a return: You can return Lululemon sports gear at a store or initiate a return online and send the parcel by mail. Almost all products from Lululemon can be returned, with a few exceptions:
How long can you return a store after it reopens?
If your local store is closed, you can make returns or exchanges up to 30 days after it reopens. You’ll have to reach out to one of the company’s educators at the Guest Education Centre through live chat and explain the issue. You can also contact them on social media channels or send an email.
Does Lululemon accept returns?
Purchases bought on one of North American Lululemon sites can be returned to any North American Lululemon store. The company doesn’t accept Like New returns in store at this time.
Can Clothing Be Worn?
They ask that the item is unworn, unwashed, and has tags still attached.
What If I Lost My Receipt?
If you misplace your receipt you should still be able to make a return…in most cases.
How Do I Return or Exchange a Gift?
You can either take the item back to a store (with your gift receipt) or hit up a live chat operator and they can help you out if you’re unable to get to an actual Lululemon Athletica location.
How Is a PayPal Return Processed?
Lululemon is currently unable to process a return via PayPal if you originally used the payment service to make a purchase.
I got my luggage back!
Just an update for those who remember: my airline lost my luggage full of Lulu (nearly my entire collection) and I’ve been doing my 200-hour yoga teacher training course in the same cheap leggings, souvenir t-shirts, and borrowed sports bras (which I wash in the sink with dish soap every day).
Photoshopped a long sleeve align tank! I would LOVE one of these!
A place for all things lululemon (reviews, discussion, questions, finds!)
When does Lululemon add new products?
Lululemon adds new product to its website every Tuesday at 6:15 p.M. If you’re looking to treat yourself and splurge on that new, new, according to The Krazy Coupon Lady, Lululemon adds new products to their website’s “ What’s New ” section every Tuesday around 6:15 p.m. It won’t be discounted, but the retailer always starts with limited stock ...
Is Lululemon return policy lenient?
The return policy is pretty lenient even if it’s outside the return window. Spending over $100 on a pair of leggings can seem reckless, however Lululemon’s return policy is very lenient. The brand will take almost anything back outside the return window, and exchange it for something new, according to a Yahoo article.
Does Lululemon do hemming?
Lululemon Offers free hemming and repairs – even if you purchased used items. Lululemon offers complimentary hemming on tops and bottoms, and you don’t even need to show any tags or a receipt. Even if you purchased the item used, the retailer will still do this alteration if requested.
Can I return my Lululemon card without a receipt?
Enter your phone number at checkout so you can make returns without a receipt. Receipts can be easily misplaced but Lululemon allows returns without one if you follow these steps, according to The Krazy Coupon Lady. Make sure you have an account online and that you give your phone number to the cashier upon checkout.
Is Lululemon stress free?
Take a deep breath in, and then out, because your next shopping trip at Lululemon will be totally stress-free once you read these shopping secrets from previous employees.
Can I scan my Lululemon barcode?
Download the Lululemon app to make your in-store shopping experience even better! You can scan barcodes of items you like to open a page on your phone with the product description, product ratings, and reviews. Plus, you can check online inventory if your size isn’t available in store.
Does Lululemon give military discounts?
Lululemon offers a 25% discount to North American active, reservist military members and their spouses, veterans, active emergency first responders, as well as nurses, doctors, and support workers who are working in hospitals, acute care facilities, and long-term care facilities. You must present a valid government ID a the time of purchase and the discount is only valid in stores!