Lululemon’s return policy is fairly straightforward. The company offers a 30 day return policy with a few exceptions, including stating that the clothing must be unwashed and unworn. Items must also have the tags attached and accompanied with valid proof of purchase.
Does Lululemon have a holiday return policy?
our extended holiday return policy is in effect. In addition to our typical 30 day return window, any items purchased between October 21 and December 24 can be returned until January 23. all merchandise must be unwashed and unworn with the original hangtags attached. proof of payment must accompany the return.
Does Lululemon offer free returns?
With Lululemon's return policy, you have 30 days from the date of receipt to make a return. Returns are free via a prepaid shipping label. You can also make an exchange for up to 30 days, but it must be handled at a Lululemon retail location. How do I get free shipping at Lululemon?
Do you need a receipt to return Lululemon?
Time to return: You can return clothes at any time, with or without the tags. Receipt requirements: None. Even without a receipt, you can still get a refund. If you bought the items online, you can return them to a store, but you can't return store items by mail. How strict is Lululemon return policy?
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Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
Does Lululmemon accept returns after 30 days?
The Lululemon policy includes a 30 day limit, but stores have the discretion to make an exception for their clothing. Head to a store or talk to a...
Our Quality Promise
Quality is the heart of who we are. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back. While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond practical lifetime.
Find Out More
Send us an email, call our Guest Education Centre, or drop in to one of our stores.
Can you return an online purchase to the store?
Yes, you can! The exception to this includes face masks, which aren’t returnable, outlet items, and Like New purchases. Otherwise, if an in store return is more convenient for you than the online process, just be sure to bring your proof of purchase and you’ll be fine.
How strict is the Lululemon return policy?
The Lululemon return policy page indicates that there are exceptions to some things, though it seems adamant about bringing a proof of purchase to indicate you did buy an item new.
Lululemon Exchange Policy
Lululemon does offer an exchange policy. The company allows you to exchange clothing items with their tags on and proof of purchase in store up to 30 days. Their associates will help you do a return and complete the process by finding something else you like more.
Does Lululemon make returns without a receipt?
In most cases, returning items to Lululemon without a receipt will result in refunds in the form of gift cards or store credit, providing you’re within the return policy timeframe.
Can I return a Lululemon product after use?
Lululemon generally prefers not to have products returned after use, especially if washed – and especially swimwear. They pride themselves on clothing items that last a long time, and don’t want to put items that may have been mistreated or touched sensitive areas back on the shelves.
Does Lululemon give full refunds?
Yes, Lululemon gives full refunds providing you return your items within the return policy window.
How long do Lululemon refunds take?
Online refunds can take 3-5 days to process. In store refunds work about as fast as your bank allows.
How to return a Lululemon order?
If your item is eligible for a refund, you will have the option to click on “ Return Items. ”. lululemon Order Details Page. Complete the form and download a return label.
How long does it take to get a refund from Lululemon?
lululemon’s return policy allows shoppers to return full-priced products within 30 days for a refund in the original form of payment. The item must be in new and original condition. The rip tag and product tag must be attached in order for a refund. There are certain items that qualify as final sale, even at full price.
Why was Lululemon sued?
lululemon was sued in Australia for their return policy on WMTM items. It was classified as misleading by consumers and they were fined $32,400 AUD. By Australian Consumer Law, any faulty products entitle a customer to a refund or exchange.
How long does a Lululemon warranty last?
As for the time period within which lululemon is willing to honor their product warranties, that may fall anywhere between 2-5 years.
What is GEC in Lululemon?
GEC is lululemon’s customer service department that can be reached via e-mail, phone and live chat. The item is counterfeit. Educators will be able to tell when something is not authentic and will not honor any warranties for replica products.
How long does it take for a Lululemon return to be processed?
Some customers are seeing returns waiting to be processed within weeks or even months. Please be patient during this trying time.
Where is the Lululemon warehouse?
The lululemon crew is working on a skeleton schedule to adhere to social distancing requirements set forth by the local government where the returns warehouse is located in the State of Washington. Response times via Live Chat, phone and e-mail will take longer than usual.
Does Lululemon Provide Exchanges On Its Products?
Lululemon gives you 30 days to exchange your product for another product. If your purchase item does not perform as you expected or bought the wrong product, then you can exchange it within 30 days after the shipping date. Your product must be unworn and unwashed with all original tags and the receipt.
Lululemon Refund Policy
When Lululemon received your return product, they will process your refund. Your refund can be credited within seven business days in the original form of the payment.
How long does it take to return a Lululemon item?
Lululemon allows their customers to return items within 30 days of purchase. You have to satisfy a few conditions to qualify for a return: You can return Lululemon sports gear at a store or initiate a return online and send the parcel by mail. Almost all products from Lululemon can be returned, with a few exceptions:
How long can you return a store after it reopens?
If your local store is closed, you can make returns or exchanges up to 30 days after it reopens. You’ll have to reach out to one of the company’s educators at the Guest Education Centre through live chat and explain the issue. You can also contact them on social media channels or send an email.
Does Lululemon accept returns?
Purchases bought on one of North American Lululemon sites can be returned to any North American Lululemon store. The company doesn’t accept Like New returns in store at this time.
Can Clothing Be Worn?
They ask that the item is unworn, unwashed, and has tags still attached.
What If I Lost My Receipt?
If you misplace your receipt you should still be able to make a return…in most cases.
How Do I Return or Exchange a Gift?
You can either take the item back to a store (with your gift receipt) or hit up a live chat operator and they can help you out if you’re unable to get to an actual Lululemon Athletica location.
How Is a PayPal Return Processed?
Lululemon is currently unable to process a return via PayPal if you originally used the payment service to make a purchase.
