Any used product will not receive a refund. If you would like a refund, the item must be unused and include all packaging, tags and be accompanied by a receipt of purchase within the past 30 days. Any cash refunds greater than $150 will be paid out from company HQ within 2-3 business days. Any credit card refunds will be processed on the spot.
Full Answer
Can running shoes be returned?
The most generous return and exchange policies are usually found at local running or outdoor stores that thrive by developing lifelong customers. Often these stores will accept shoes that have been worn several times outdoors and exchange them until they find the right shoes for you.
Does on running have free returns?
You can currently test out any On shoes or gear in your home workouts for 30 days commitment-free. If, by the time the 30 days are up, you're not convinced, you can send the products back for a full refund, no questions asked.
How do I return running?
We simply ask that products be returned in their original packaging, including accessories (beanies, socks, etc). To return item(s), go to our Return/Exchange form. * Free return shipping is not yet covered in India, Indonesia and Malaysia.
Can you return clothes bought in store online?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
How do I make a return on shoes com?
As a registered user, you have to follow these steps to initiate a return:Log in to your account.Navigate to Order History.Click on View next to the order with the item(s) you wish to return.Select Start Return.Check the Return This Items box under the product(s) you are returning.Click Next.More items...
How long does Cloudflow last?
With the exposed foam and softer rubber outsole, I expect average durability for the Cloudflow v3, around 200-250 miles.
Do on cloud shoes run true to size?
The shoes are true to size, although having a slightly narrow fit. The narrow fit may disallow toe splay. Runners with wider feet may prefer going half a size up. The Cloud came with elastic laces and conventional laces.
Can you return Hoka shoes after wearing them?
FLY for 30 Guarantee Our 30 Day No Matter What Guarantee. HOKA shoes and apparel are designed to make you feel like you're flying, so take them for a test flight. If you aren't totally satisfied, just send them back within 30 days of the original purchase for a full refund or product exchange. No questions asked.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
What are non refundable items?
What items are non-refundable? 1 Items marked as final sale. 2 Free gifts or promotional items with retail value.
What information will I need to proceed?
The gift receiver is asked to verify the order number (in the enclosed packaging) and delivery address zipcode. You are then presented with a screen where the gifted items are displayed and you’re asked to provide the cause of return.
Will the gift giver know that it has been exchanged?
The gift giver does not receive any notifications around this process whatsoever. The gift giver will only know about the exchange if the gift receiver volunteers to tell them. A good solution for all types of communities, families, and friend groups.
What if I decide to spend more than the voucher amount?
Purchases exceeding the gift exchange amount are paid for with the store's normal check-out methods.
How will this exchange voucher work?
At the time a shipping label is presented, you are also presented with a unique instant gift exchange voucher code that's easily copied to your clip-board. A link takes you to shop again immediately in the store, where you load up your cart and use the code at checkout as you would any voucher code.
How much time do I get to return the items?
It is best if you mail them back as soon as possible, but you have about 10 days to drop those return items in the mail so that they are received in time.
