west elm bedding return policy

Can you return bedding at West Elm?

Can I return or exchange an item? Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required.

How long do you have to return something to West Elm?

West Elm allows you to return your item within 30 days of purchase or delivery, as long as you have a purchase proof. The return policy dictates the same return terms for upholstery items but excludes the following from the list of items eligible for return: Personalized monogrammed items. Made-to-order items.

Do you have to pay for return shipping at West Elm?

West Elm return policy You may have to pay for return shipping costs (generally between $6.50 and $13.25). Furniture, however, cannot be returned to a store. You'll need to call Customer Care to arrange the return of any furniture over 70 pounds. The number to call is 1-888-922-4119.

What is West Elm warranty policy?

west elm warrants that west elm Work Collection Licensed products are free from defects in materials and workmanship for a period of five (5) years. This warranty is valid from the date of delivery to the original End User and is non-transferable.

Who owns West Elm?

Williams-Sonoma, Inc.West Elm / Parent organizationWilliams-Sonoma today sells furnishings and decorative accessories for every room in the home. It also has launched two distinct brands: West Elm, offering modern furnishings and décor; and Mark and Graham, an online platform for personalized gift buying.

Where is West Elm furniture made?

Where is West Elm Furniture Made? The initial concept for most West Elm furniture starts in the Brooklyn-based Bower Studios. After this design stage, the plans move to factories in North America and India for hands-on construction.

Can you return West Elm to Williams Sonoma?

Good news, newbie bride: If you registered at household favorites Williams Sonoma, West Elm and Pottery Barn, returns are totally interchangeable.

Does West Elm do free shipping to store?

West Elm offers a ship-to-store option, but it's not free. Instead, you will pay a flat rate. See the West Elm ship-to-store costs. Using West Elm ship-to-store is best for customers who want an item that isn't available at a nearby store and also wants to avoid having packages delivered to their home.

Does West Elm have customer reviews?

When it comes to customer experience, West Elm shoppers usually enjoy the modern and thoughtfully designed pieces that are available to them. Even so, there has been some mixed feedback from shoppers regarding issues with delivery and the perceived quality of their items in some instances.

Does Pottery Barn furniture have a warranty?

Similar to other Williams Sonoma furniture stores such as West Elm, Pottery Barn does not offer any furniture warranties.

Does West Elm have customer reviews?

When it comes to customer experience, West Elm shoppers usually enjoy the modern and thoughtfully designed pieces that are available to them. Even so, there has been some mixed feedback from shoppers regarding issues with delivery and the perceived quality of their items in some instances.

Can I use a West Elm gift card at Pottery Barn?

Use your West Elm gift card at multiple stores. West Elm cards are redeemable at West Elm, Pottery Barn, pottery barn kids, PBteen, and Williams-Sonoma.

How do I make a complaint to West Elm?

Walmart Customer Service – How To Contact Corporate Office?Corporate Office Headquarters. 3250 Van Ness Ave. San Francisco CA 94109.Email. customerservice@westelm.com.Customer service number. 1.888.922.4119.Returns.

Does West Elm do free shipping to store?

West Elm offers a ship-to-store option, but it's not free. Instead, you will pay a flat rate. See the West Elm ship-to-store costs. Using West Elm ship-to-store is best for customers who want an item that isn't available at a nearby store and also wants to avoid having packages delivered to their home.

Refunds

Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering.

Cancellation

If you wish to cancel your order, you may do so by calling our Customer Services department 800-SHAYA or +971 800-74292 during working hours and within one hour of having placed it.

Track Your Order

Available for online status tracking 24 hours after it has been placed.

Shipping

Items are shipped to 48 states and to Alaska, Hawaii and U.S. Territories.

Credit Card

Earn 10% Back in Rewards 2 for your first 30 days as a cardmember across our brands with the West Elm Credit Card.

Monogram Guide

Choose between traditional monogram or personalization in a variety of different fonts and color options.

How to redeem a gift card?

To redeem, enter the 16-digit Gift Card number and the 8-digit PIN (both numbers can be found on the back of the card) at checkout, and the Gift Card value will be deducted automatically from your total. Check your gift card balance.

How long does it take to get a refund from Quick Ship?

Eligible items can be returned for a refund of the merchandise value within 30 days of receiving an order or 7 days for Quick Ship upholstery items. An original receipt or gift receipt is required. How to Return:

Does Williams Sonoma charge sales tax?

territories marked with an asterisk also collect taxes on shipping and processing charges. Except as otherwise noted, all sales are made by Williams-Sonoma DTC, Inc., and the local sales tax of the delivery destination is also charged.

West Elm return policy

Eligible West Elm items are able to be returned within 30 days of receipt. If you received the item from a wedding registry, you’ll have 90 days from the date of the event or purchase (whichever is later) to return it.

Can I return online purchases to a store?

You're able to return most non-furniture items to your local West Elm store for free. West Elm Outlet items are only able to be returned to a West Elm Outlet.

How long does a refund take?

West Elm doesn't mention a specific amount of time it takes for refunds to be processed. However, the industry standard is 7-10 business days. Reach out to West Elm's customer support for an exact amount of time.

Is my entire purchase price refunded?

The entire purchase price of the mattress or other West Elm items is returned in full. However, the fee you paid for delivery and White Glove Service cannot be refunded.

What is West Elm furniture?

West Elm is a high-end furniture and home decor company known for its trendy and modern designs . Their collection ranges from West Elm rugs, West Elm chairs, to West Elm modern wall art. With a huge following of over 2.4 million on Instagram, they have been featured in numerous publications including PopSugar, the New York Magazine, ...

What is a West Elm sofa?

West Elm Modular Sectional. The sofa is one of the most integral pieces of furniture to have in the living room. Not only does it fill empty space, it’s an area where family and friends can gather. However, don’t settle for just any type of couch.

What is a volume side table?

Traditional side tables can oftentimes be quite plain. However, the Volume Side Table features a unique cylindrical design, which is almost akin to a tree trunk. With its rounded base and beautiful wood grain, this West Elm Side table is simplistic enough to go in any modern household.

What is a 6 drawer dresser?

There’s nothing like a bedroom dresser to organize your clothes and hold your vanity mirror. The Quinn Lacquer 6-Drawer Dresser features a glamorous and vibrant silhouette, as it showcases textured drawer fronts and lofty metal legs.

What is a hand knotted rug?

The Hand-Knotted Fragment Rug is the perfect floor mat to add some jazz to your space.

Where is West Elm located?

Their headquarters are now based in New York City. West Elm also focuses on lessening its ecological footprint, with 60% of their products supporting at least one sustainability initiative.

When did West Elm start selling?

West Elm was launched with its first ever catalog in 2002 under its parent company of Williams-Sonoma and Pottery Barn. More specifically, Williams-Sonoma is one of the oldest and largest e-commerce retailers that sells kitchen-wares and house furnishings, starting all the way back in the 1940s.

Washed Cotton Percale

Duvet Sizes: Twin, Full/Queen & King; Sham Sizes: Standard, Euro, King

Textured Cotton

Duvet Sizes: Twin, Full/Queen & King; Sham Sizes: Standard, Euro, King

Organic-Cotton Percale

Duvet Sizes: Twin/XL Twin, Full/Queen & King; Sham Sizes: Standard, Euro, King

Cotton Sateen

Duvet Sizes: Twin, Full/Queen & King; Sham Sizes: Standard, Euro, King

Returns Process

Policies

• 2.1. Cancellation of Products (a) You can cancel orders for Products partially or fully prior to issuing and processing of the invoice in relation to such Products by us. Orders cannot be cancelled once the invoice has been processed and issued. (b) In case you change your mind in relation to a particular order of the Products, you may cancel the p...

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eGift Card

Exchanges Process

Refunds

• Products purchased online can only be returned to any of our stores. Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned. You must take reasonable care of any products that you wish to return and not use them. The products must be returned in their original conditions. We will not be respons...

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Cancellation