Key Details to Know About the MetroPCS Return and Refund Policy Once you receive a device or accessory that you’re not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online
Full Answer
How do you cancel Metro PCS?
How to Cancel MetroPCS Subscription?
- Call at 1 – 888 – 863 – 8768 from your own MetroPCS Sim Card.
- Provide all your personal information, where applicable, by the agent.
- It would help if you had to mention your reason for canceling.
- Now, confirm cancellation.
Does Metro PCS charge tax?
metro pcs's 40 no fees and tax included plan HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions.
Can you return your phone at MetroPCS?
Online customers must return the phone to the Online Returns Center per the instructions included in the shipment packaging. MetroPCS stores and Authorized Dealers cannot accept returns for phones purchased online. The phone must be returned within 30 days of purchase with less than one hour of talk time.
Does MetroPCS report to credit bureaus?
To report your MetroPCS Collections dispute to the credit bureaus, use the following links: TransUnion customer service click here, Experian customer service dispute click here, and Equifax customer service dispute click here.
How long does it take to return a device?
Is a device upgrade refundable?
About this website
Does MetroPCS have a return policy?
MetroPROMISE® Return Policy If you're not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long does it take to get a refund from MetroPCS?
For a checking and savings account, you will need to be the account holder to request the refund, and once it gets approved you will need to wait about three business days to have the refund deposited. For a credit or debit card, the payment will be refunded back to the original card within three business days.
How many days do you have to return at Mobile phone?
within 20 daysT-Mobile will gladly assist you with your return. Return the Device or accessory (“Device”) to a T-Mobile retail location or ship the Device back to us within 20 days of the date the Device shipped to you, to return or exchange the Device or cancel your new service activation for any reason.
Can you return a mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can I cancel my phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
Can I get my money back if I paid by debit card?
If you paid using a Visa debit or pre-paid card The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.
Can Metro reverse a payment?
Any payment MetroPCS has already processed before you contacted them for a change, won't be reversed but all scheduled payments will not be processed at a cancellation request.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can u return a phone to MetroPCS?
Metro by T‑Mobile will gladly assist with your Return. Return a Device or accessory (“Device”) within 14 days of the purchase date of the original Device or within 60 days of the purchase date of a T‑Mobile 5G Gateway.
How do I get a refund from Metro PCS?
In search of a fast and easy solution to requesting your MetroPCS refund?Open your DoNotPay account from a web browser.Go to the “Chargeback Instantly” option.Click “Get Protected”Verify your account info.Respond to all of the questions.Insert “Metro by T-Mobile” as the name of the merchant.Sign.Click on “Submit”
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
What is a normal restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
Is it legal to charge a restocking fee?
At many retailers, restocking fees are allowed as long as the fee is clearly disclosed and as long as it isn't charged if you're returning an item because of a defect or missing part, or because it wasn't what you ordered.
How long is Metro PC's return authorization number valid?
Return Authorization Number are valid for 30 days from date of issue. All returns are subject to inspection by Metro PC Works on the resell condition, and credit will be issued after the product have been received and inspected.
What is Metro PC Works warranty?
WARRANTY#N#All new products purchased from Metro PC Works and its affiliated companies are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase . (30 days for refurbished products) If, at any time, Metro PC Works’ products fail to perform according to the aforementioned, Metro PC Works will replace the item or credit the full purchase price. Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products.
Is Nectron liable for consequential damages?
Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products. Prior to returning any merchandise (defective or otherwise), customers must contact Metro PC Works to obtain a Return Authorization Number and shipping instructions.
Does Metro PC work?
Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use ...
How long does it take MetroPCS to refund?
Once you receive a device or accessory that you’re not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
What is Metro PCS?
MetroPCS is the former name of the Metro by T-Mobile company—one of America’s largest and most popular prepaid wireless service providers. The company offers various smartphone models and four prepaid data plans.
How long do you have to cancel a service?
It means that, if you want to terminate your service because you’re not happy with the changes, you will have only ten days from being notified to do so. In case you don’t inform them during that period, the company will suppose that you accept the changes. You won’t be eligible for a refund afterward.
Can I get a refund for Metro by T-Mobile?
Even if you decide to cancel the Metro by T-Mobile service at the beginning of the billing period, you won’t get a refund. The “Bring your own device” program is not eligible for a refund.
When will Metro by T-Mobile be effective?
Metro by T-Mobile Terms and Conditions of Service. Effective as of March 1, 2021. Thanks for choosing Metro by T-Mobile. Please read these Terms & Conditions of Service (“T&Cs”), which contain important information about your relationship with us, including mandatory arbitration of disputes between us, instead of class actions or jury trials.
What does it mean when you don't accept T&Cs?
When you accept, you're telling us that you are of legal age (which means you are either legally emancipated, or have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract.
Is Metro by T Mobile a warranty?
Except for any written warrant y that may be provided with a Metro by T-Mobile Device you purchase from us, and to the extent permitted by law, the Services and Devices are provided on an “as is” and “with all faults” basis and without warranties of any kind.
Why do MetroPCS ask for credit card info?
They may ask for credit card information because you will have to pay the $5 shipping fee. Again, your credit card information could be used for other purchases unrelated to MetroPCS. If anyone calls you soliciting a "too good to be true" offer, simply hang up and contact the MetroPCS customer care group at 1-888-863-8768 to validate the promotion. ...
How to contact T Mobile closed captioning?
tel: 425-383-4000. fax: 425-383-4030. email: ClosedCaptioning@T-Mobile.com. For information on resolving disputes with MetroPCS, please review our Terms and Conditions under the heading "Dispute Resolution and Arbitration.". For additional information about closed captioning, see the FCC Guide.
MetroPCS Cancellation and Refund Policy
You can request a refund if you return the product in the first 7 days from the purchase; however, if you bought something online, you must return it in 30 days. Similarly, the device must have less than one hour of talk time.
How to Cancel MetroPCS Subscription?
To cancel a subscription service that you no longer need is so much easier. Here, we will discuss each and everything in just some steps. So, follow these steps to cancel your MetroPCS Subscription.
How to Cancel MetroPCS Subscription from iPhone & iPad?
If you are using iPhone or iPad to access MetroPCS and want to unsubscribe MetroPCS account, follow the instructions mentioned below.
How to Cancel MetroPCS Subscription Via Email?
You can cancel your MetroPCS subscription through email. Here is how to handle this cancellation process.
Canceling MetroPCS Subscription by Not Paying Your Bills?
This is a pre-paid service, and you are not under contract, so to cancel your MetroPCS subscription, you must stop paying our bills. There are some factors to consider.
Canceling MetroPCS Subscription by Visiting Local T – Mobile Store
If you have purchased your device and plan in a T- Mobile store, then there is a need to cancel the package in the same way. Before visiting your local store, make sure that you must have.
Cancelling MetroPCS Over the Phone
If you are unsure whether you need to return the device and where you want, whether you are eligible for a refund, or if your Auto–payment option is turned on, you can call T – mobile, and the cancellation process will start over the phone.
How long does it take to return a device?
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device’s hardware or software. Returns must be made at the store where the device was purchased.
Is a device upgrade refundable?
Return policy is for new device activations only. Device upgrades are non-refundable and non-returnable, but may be covered by a limited manufacturer's warranty, if applicable. There are no returns, refunds, or credits for any other item not listed above.
